I have a refurbished 360 from the microsoft repair center that is working better than the one I bought straight out of the box, however I have the MW3 one which is a fairly new console, and I had it serviced a couple months ago so there was no way they were going to send me an old unit like if you sent in an original 360. So there was only a couple months inbetween when I bought the console from the box and from when I got it repaired, so they likely got to the problem the refurbished console that I got was having, then fixed it and now its all good. Or for all I know they could have sent out a brand new MW3 console to me, I really don't know what I have.