As a businessman myself, I'd personally do the research at well-known forums like these [if I was in this particular line of business]. After all, these are your customers, and they spread the word when able. (And make their demands known, as was the case with CAGer's and Torchlight.) That's vital if you want to stand out in the world of Digital Download services.
So, if I had to make a guess, I'd choose "Yes."