Hello, thank you for taking the time to contact us. With all of our GBA orders purchased directly from www.gamequestdirect.com we do package them in boxes. The orders are packaged with an invoice and stuffing to help insure that they are not damaged during shipment. However, for items ordered off our secondary sites like Amazon.com and Ebay.com, etc... our orders are placed in bubble mailers. So we actually recommend that collector's purchase directly from our site so that they have the added security of a box and the option to select UPS as their carrier, who insures their package and condition of the item upon arrival.
Thank you for letting me assist you. Have a wonderful day.
Service Rep- John
Hello, thank you for taking the time to contact us. I apologize for any inconvenience or confusion regarding this order. I have checked with warehouse and they state that all www.gamequestdirect.com orders are shipped in a box.
However, there may have been a mix-up between our marketplace orders like Amazon or Ebay which is shipped in bubblemailers.
If the customer contacts us directly, we'd be happy to arrange an exchange where we will send a replacement product (in box) with prepaid label as long as the game is not opened. Please further advise how we can assist you.
Have a wonderful day.
Service Rep- Sarah