[quote name='doubledown']Well, according to Vikas K at Amazon CS, this is what they said:
"Thanks for contacting us about the recent price change on "Tangled (Four-Disc Combo: Blu-ray 3D/Blu-ray/DVD/Digital Copy)". I recognize you have a choice of retailers and appreciate that you prefer to order from us. Unfortunately, we do not have a post-order price guarantee.
I've reviewed your order and see that the price change is significant from the time the item shipped.
Under the circumstances, I've made an exception for you and issued refund for the price difference in the amount of $5. You should see the refund in the next 2-3 business days."
Although, they responded within 15 minutes of me sending the request....super fast.[/QUOTE]He's a complete idiot.
Here's a link to the T&C for the Pre-Order Price Guarantee:
http://www.amazon.com/gp/promotions/details/popup/AWT354OR7BM1U
Specifically:
[quote name='Amazon P-O PG T&C']If your order enters the shipping process before the release date and the price is lowered before the end of the day of the release date, we will automatically refund your credit card for the difference between the price you were charged and the release-date price. If you did not use a credit card to pay for your order, please contact Customer Service.[/quote]
It's supposed to be automatic, though sometimes the refunds don't go through, nor the automatic price drops that are supposed to happen to your order 24-48 hours after the price drops on the item on the site.
I had my email get replied that the refund should automatically get done after tomorrow, and if I don't have it by Thursday, I should email them back.
I was trying to get it adjusted pre-shipment, as there wouldn't be a need to wait out the refund, though it doesn't always work like that.