The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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[quote name='buckythekat']they raised prices over a week ago, Heavenly Sword and Genji on PS3 are $50 used right now for some insane reason :lol:[/QUOTE]
Out of stock games tend to do that
 
[quote name='kouleefoh']Out of stock games tend to do that[/QUOTE]

Yup.

They raised their prices on a lot of games a week or two though. Of course people who haven't looked at their wish lists or certain games in a week or two are going to assume Hastings raised prices last night just to "screw" them on this 1 day sale.
 
Bayonetta for Xbox is a paltry $6.50 after coupon and shipping. Get it, you fools!

Also, that time when GoHastings had that 30% off sale which was followed by a 40% off shortly after: I think that was for books or DVDs, I don't think that ever happened to games. So if you're eyeing some games, I'd jump now. The Memorial Day sale will probably also be 30 or 33% off.
 
[quote name='kodave']That's a very good question. One hopefully we'll get a good answer to so I can add it to the FAQ.

Anyone know Hastings' policy on this? I'd assume CE's would have to come with the extra goodies since they charge separate (and higher prices) for them. But maybe all Hastings guarantees are the discs for the CEs and not any physical extras like statutes or "swag."

As for what happened to you before - that sounds like an employee screw up. Instead of hunting down the DVD+Blu-ray combo pack, they just grabbed a box with the same title, which was obviously the wrong product. Unless you're saying you got the DVD+Blu-ray combo box but all it had was the Blu-ray, but that would be odd and worthy of a refund.[/QUOTE]

I just got off the phone with goHastings and they said the extra stuff that comes with the Collector's Edition are not guaranteed when buying used.
So even though we paid extra for the collector's edition, we might not get the contents that comes with the collector's edition.

I think I'm going to cancel my order.
 
But, but, I just ordered a game from Glyde with the $5 off dammit! Ordered a graphic novel yesterday so I'm all set for now.
 
[quote name='buckythekat']they're both in stock[/QUOTE]
Yea, things show in stock all the time, but they're probably not. Either way, i don't think you should try to test it out or buy it. Best advice I can give you is to find games that has prices within your buying range. If it is not within that range, just ignore this sale.
 
[quote name='kouleefoh']Yea, things show in stock all the time, but they're probably not. Either way, i don't think you should try to test it out or buy it. Best advice I can give you is to find games that has prices within your buying range. If it is not within that range, just ignore this sale.[/QUOTE]

Too much logic, not enough complaining!

Also, don't forget to complain about the $2.28 shipping ruining any and all possible deals.
 
[quote name='waldo21212']Too much logic, not enough complaining!

Also, don't forget to complain about the $2.28 shipping ruining any and all possible deals.[/QUOTE]

:lol:
 
[quote name='waldo21212']Too much logic, not enough complaining!

Also, don't forget to complain about the $2.28 shipping ruining any and all possible deals.[/QUOTE]

That "logic" has already been expressed elsewhere. I'm glad its largely been weeded out of this thread.
 
Another good deal. Got 4 games for $24.xx. Now, time to play the "waiting game"
all done
 
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Looks like its over, for now. Don't see any new deals just yet. Kind of weird they would run two random days of sales (even though it benefits us). Why not just wait until the weekend?
 
They seem to run their website just as they do their B&M stores: with no real rhyme or reason to anything. Luckily for us, it results in random great deals every now and then.

If you ever get a chance to go into an actual Hasting's store (they're almost all in smaller or mid-sized cities) check it out. The few I have been to are always a hot mess: disorganized, poorly run (usually; they seem to have an astronomical turnover rate, in terms of employees), price tags rarely updated, etc. However, you will often find so many unannounced deals or hidden gems that have been traded in, that it is still fun to visit every now and then to see what they have.
 
they are selling Red Dead Redemption: GOTY (New) for $19.99. I bought it because I miss the fun I had in multiplayer. Rang up as $24.19 so that's not bad for me.
 
[quote name='kodave']Looks like its over, for now. Don't see any new deals just yet. Kind of weird they would run two random days of sales (even though it benefits us). Why not just wait until the weekend?[/QUOTE]

When I read this, I remembered last year, they had a Memorial Day Weekend sale. Can't remember what it was exactly, but maybe they'll still have it? Anyway, it just made me realize... I'm going to be spending MORE money! NO! Damn You Gohastings! Leave my wallet alone!
 
[quote name='ShinSolidus']When I read this, I remembered last year, they had a Memorial Day Weekend sale. Can't remember what it was exactly, but maybe they'll still have it? Anyway, it just made me realize... I'm going to be spending MORE money! NO! Damn You Gohastings! Leave my wallet alone![/QUOTE]

Google-ing tells me it was just 25% off last year. I feel like people aren't too interested unless its 30% off or more.
 
they probably decided not to do dvd/blu/cds since last week was a 30% off sale all week. Bummer. I see some more stuff thats come back into stock that I didnt catch the last sale!
 
[quote name='kodave']That's a very good question. One hopefully we'll get a good answer to so I can add it to the FAQ.

Anyone know Hastings' policy on this? I'd assume CE's would have to come with the extra goodies since they charge separate (and higher prices) for them. But maybe all Hastings guarantees are the discs for the CEs and not any physical extras like statutes or "swag."

As for what happened to you before - that sounds like an employee screw up. Instead of hunting down the DVD+Blu-ray combo pack, they just grabbed a box with the same title, which was obviously the wrong product. Unless you're saying you got the DVD+Blu-ray combo box but all it had was the Blu-ray, but that would be odd and worthy of a refund.[/QUOTE]

So I wasn't able to cancel the order in time, but I did receive it today.

Order and payed extra for the limited edition and they sent me the regular game, it didn't even have the manual.
I'm sending it back, it was a waste of time, I'm never gonna buy anything expensive from this site.
So far all my orders are either low quality or wrong items.

So if you want to add to your F&Q concerning CE it would be this
But maybe all Hastings guarantees are the discs for the CEs and not any physical extras like manuals statutes or "swag." And in my case they replaced my CE with a regular edition and charged me extra
Click to expand...
 
[quote name='RoMee']So I wasn't able to cancel the order in time, but I did receive it today.

Order and payed extra for the limited edition and they sent me the regular game, it didn't even have the manual.
I'm sending it back, it was a waste of time, I'm never gonna buy anything expensive from this site.
So far all my orders are either low quality or wrong items.

So if you want to add to your F&Q concerning CE it would be this[/QUOTE]


I think I said this to someone else just a few posts ago, but what happened was probably this: Lazy employee Derp or Derpina goes to fulfill your order. They look at the invoice that says "AWESOME GAME SUPER SPECIAL EDITION WITH TONS OF EXTRA SHIT." They walk over to the video game section. They browse the shelf and see "AWESOME GAME VANILLA EDITION" and they just grab and ship that because they're too lazy to see if that product code actually matches the one one for the CE on the invoice, or too lazy to care that one thing says its a collector's edition in the title and the actual product they've selected doesn't say that.

This happens frequently at Hastings outside of collector's editions, especially when things have similar titles or a unifying title but multiple volumes. So it doesn't really help to answer "how much stuff can you expect to receive if you order a collector's edition?" Because somewhere in that store is the collector's edition you ordered, just waiting to be sent to someone who ordered the vanilla edition.
 
[quote name='kodave']
This happens frequently at Hastings outside of collector's editions, especially when things have similar titles or a unifying title but multiple volumes. So it doesn't really help to answer "how much stuff can you expect to receive if you order a collector's edition?" Because somewhere in that store is the collector's edition you ordered, just waiting to be sent to someone who ordered the vanilla edition.[/QUOTE]

I ordered a movie a while back. Got part 2 instead. Refund. Now repeat x6. No joke, I have 6 copies of the same movie and have yet to get the correct one.
 
[quote name='V3rtigo']I ordered a movie a while back. Got part 2 instead. Refund. Now repeat x6. No joke, I have 6 copies of the same movie and have yet to get the correct one.[/QUOTE]

You have the patience of a monk.
 
[quote name='RoMee']So I wasn't able to cancel the order in time, but I did receive it today.

Order and payed extra for the limited edition and they sent me the regular game, it didn't even have the manual.
I'm sending it back, it was a waste of time, I'm never gonna buy anything expensive from this site.
So far all my orders are either low quality or wrong items.

So if you want to add to your F&Q concerning CE it would be this[/QUOTE]

LOL same here. Just got my Uncharted 3 "Collector's edition". It was the regular game. Oh well, back it goes.
 
Gohastings deal for today (quoted from their facebook page https://www.facebook.com/gohastings


"Reminder! TODAY ONLY, Buy 1 Video Game Get 1 30% off (of equal or lesser value) with promo code: FLINTSTONES. This Sale is Valid on New, Used, and Previously Played Video Games. The Sale Ends at 11:59pm CST Tonight (5/24) and is Online Only. Click the Link to View our Qualifying Titles and Start Shopping Now! "

Here's the link to the page of all games:

http://www.gohastings.com/browse/GAME/Ne/2464/N/2459+4294937306.uts?utm_source=facebook&utm_medium=Argyle+Social&utm_campaign=Argyle+Social-2012-05&utm_content=Sara+Smith&utm_term=2012-05-24-09-26-28

Looks like some of the prices have gone up as usual.
http://www.gohastings.com/browse/GA...ntent=Sara+Smith&utm_term=2012-05-24-09-26-28
 
[quote name='RoMee']So I wasn't able to cancel the order in time, but I did receive it today.

Order and payed extra for the limited edition and they sent me the regular game, it didn't even have the manual.
I'm sending it back, it was a waste of time, I'm never gonna buy anything expensive from this site.
So far all my orders are either low quality or wrong items.

So if you want to add to your F&Q concerning CE it would be this[/QUOTE]

Only ordered limited editions from hastings twice. Both times, the games came complete. My BioShock 2 LE came sealed with wear on the outer sleeve.

Not as much luck on regular editions though. Borderlands came in a generic black DVD case, Rage came in the same type of case (all the 3 disks were loose but worked). Most games have manuals missing.
 
[quote name='ChosenOne1']Gohastings deal for today (quoted from their facebook page https://www.facebook.com/gohastings


"Reminder! TODAY ONLY, Buy 1 Video Game Get 1 30% off (of equal or lesser value) with promo code: FLINTSTONES. This Sale is Valid on New, Used, and Previously Played Video Games. The Sale Ends at 11:59pm CST Tonight (5/24) and is Online Only. Click the Link to View our Qualifying Titles and Start Shopping Now! "

Here's the link to the page of all games:

http://www.gohastings.com/browse/GAME/Ne/2464/N/2459+4294937306.uts?utm_source=facebook&utm_medium=Argyle+Social&utm_campaign=Argyle+Social-2012-05&utm_content=Sara+Smith&utm_term=2012-05-24-09-26-28

Looks like some of the prices have gone up as usual.
[/QUOTE]

Thanks for pointing this out.

What is Hastings deal? This wasn't updated as of midnight Central time since I checked the site so I can maintain this thread. It's STILL not on their actual website. They didn't post about it on their Facebook until 4 hours ago. No emails about it. The only way you'd know is if you randomly checked their Facebook page. Its like they don't want people to take advantage of their deals. Absurdity. I hope someone from Hastings is reading this.
 
Well this is interesting... the free ride on free shipping for books is now over.

They want $0.96 an order for books, meaning you need to order more at one time to offset this cost, if you care about your bottom line per book.

I don't see any other changes on the site today, but who knows, maybe they'll have another poorly advertised one day sale before they cut the shit and just get to their Memorial Day Weekend Sale.
 
[quote name='kodave']
They want $0.96 an order for books, meaning you need to order more at one time to offset this cost, if you care about your bottom line per book.[/QUOTE]

I guess the upside at least is that it's per order.
 
[quote name='Squarehard']I guess the upside at least is that it's per order.[/QUOTE]

I agree, and given their usually low prices, under $1 for even a single book isn't so bad. Its just such an odd policy, but that pretty much summarizes everything Hastings does.
 
i hope it stays 96 cents shipping on dvds... Honestly, I never bought a non sale item from gohastings before because their price + shipping usually equaled what they had it listed for on amazon, except I didnt need to pay tax on amazon.... Although with smaller items its now advantageous to buy directly from gohastings with 96 cent shipping. Helps them out too, since amazon doesnt take a cut of their profits...
 
As of right now I don't see any signs of a Memorial Day weekend sale on their website. Of course every other online merchant started Memorial Day sales today, but I suppose Hastings will wait until Sunday to drop whatever they have in store. That, or decide to run the sale tomorrow morning when I'm away from my computer and can't update the thread.
 
Very interesting, it's not out until tuesday but they already had a used copy of Max Payne 3 for ps3 for 40 bucks shipped after coupon

In for a likely cancellation.
 
[quote name='dmdragon']Very interesting, it's not out until tuesday but they already had a used copy of Max Payne 3 for ps3 for 40 bucks shipped after coupon

In for a likely cancellation.[/QUOTE]MP3 has been out since this past Tuesday...
 
[quote name='dmdragon']Very interesting, it's not out until tuesday but they already had a used copy of Max Payne 3 for ps3 for 40 bucks shipped after coupon

In for a likely cancellation.[/QUOTE]
Hasn't the game been out long enough?

I picked up Sniper Elite V2 for about $33 shipped. It's more than I'd normally be willing to pay for a used game, but it sort of balances out with the fact I haven't bought anything since KmartGamer went kaput.
 
[quote name='dmdragon']Very interesting, it's not out until tuesday but they already had a used copy of Max Payne 3 for ps3 for 40 bucks shipped after coupon

In for a likely cancellation.[/QUOTE]
It's been out since the 15th?
 
[quote name='Vigilante']MP3 has been out since this past Tuesday...[/QUOTE]

Bah, you're right, my weeks are off

Still 40 bucks and it's been out less than 2 weeks works for me, especially with the great reviews it's been getting.
 
I wish Hastings would price match itself. Rayman Origins used for Wii is like a shade over $10+shipping on Amazon, but still $20+ on their own website. A lot of other used games on their website have absurdly high used prices that don't come close to matching other competitors with very good or better quality listings on Amazon Marketplace. Either their algorithm is broken or they've stopped trying to have the lowest prices.
 
Decided to give them a try again and ordered "Ultimate Marvel vs. Capcom 3 Signature Series Guide" USED for $9.01 after coupon/shipping/tax earlier. Just noticed the price is now $27.38 USED but still in stock.. just another nightmare experience waiting to happen.
 
Just dropped $80 on books, $50 of which was on an out-of-print extremely rare hardcover. It's never in stock here, and sells for $75+ used. I am hoping that its mammoth size will force them to ship it in a box, thereby protecting it. If it comes too banged-up, guess I'll just return it, but this situation reminds me what a gamble it is ordering from GoHastings. When it works out though, it's definitely a risk worth taking.

This latest batch will probably have my 50th GoHastings book in it. For anyone on the fence about GoHastings still, know that there are people like me and the OP who regularly put our trust in GH, and 90% of the time we come out fully satisfied given the crazy prices.
 
[quote name='kodave']I wish Hastings would price match itself. Rayman Origins used for Wii is like a shade over $10+shipping on Amazon, but still $20+ on their own website. A lot of other used games on their website have absurdly high used prices that don't come close to matching other competitors with very good or better quality listings on Amazon Marketplace. Either their algorithm is broken or they've stopped trying to have the lowest prices.[/QUOTE]

I'm guessing/hoping their pricing algorithm is just FUBAR. Some games still have good/decent prices, and it doesn't seem consistent when comparing their prices vs. the google.
 
It looks like there is a glitch in their pricing; some games have gone up so high in price that they are higher than the new version, and it's not because they're not in stock. Also, in all the times I've bought from Hastings, their used prices rarely end in with .99. Yet every game I checked out this time did. Pretty weird.
 
[quote name='Apollyon89']It looks like there is a glitch in their pricing; some games have gone up so high in price that they are higher than the new version, and it's not because they're not in stock. Also, in all the times I've bought from Hastings, their used prices rarely end in with .99. Yet every game I checked out this time did. Pretty weird.[/QUOTE]

its possible its out of stock, but not showing as out of stock. Ive seen that happen with movies before, I will buy one at a really good price and I will go back and it still says in stock but it either wont let me buy it again or it will cancel the order pretty fast, so even though it "shows in stock" its probably not. Theyve had a bug in their coding for that for quite some time.
 
[quote name='Tonious']The code isn't working for the used games I selected. Anyone else having this problem?[/QUOTE]

Code mash worked just fine for me this morning.

*Thanks for the heads up OP.
 
The sale looks like it's only 20% off DS, 3DS and PSP per the website.

It'd be really nice if there was a way to search through the titles that are not out of stock. Everything I look at is always out of stock and without an option to exclude these I'm not going to look for 1 hour just to find something I might want that is in stock. Imagine if you went to the big box stores and they only had placeholders for all of the games and you would have to check to see if it was in stock. It's about the website equivalent of that.
 
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