The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
Click to expand...
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
Last edited by a moderator:
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[quote name='ckc4043']when will hasting restock? I am waiting for ninja gaiden 3 and deux.[/QUOTE]

The site goes off of store inventory. Things are traded in daily. Things pop up on the site every day.
 
[quote name='Scorch']The site goes off of store inventory. Things are traded in daily. Things pop up on the site every day.[/QUOTE]

That means I do not know whenit will update?
 
Been waiting for Deus Ex to be in stock! Hopefully they dont screw me over and cancel it like every other order I place. *fingers crossed*

Whats funny is, with this deal, I didnt even want Training Day bluray, but the total price dropped 40 cents by adding it and taking another 10% from the other three items. :bouncy:

Deus Ex: Human Revolution Used - PlayStation 3 1 $9.99 $6.00
Discount: 1 for $6.00 each

National Lampoon's Christmas Vacation Used - Blu-ray 1 $6.90 $4.14
Discount: 1 for $4.14 each

Training Day Used - Blu-ray 1 $3.63 $2.18
Discount: 1 for $2.18 each

God of War III Used - PlayStation 3 1 $9.40 $5.64
Discount: 1 for $5.64 each


Merchandise: $17.96
Tax: $0.00
Shipping/Handling: $6.48

Total: $24.44
 
Hastings' system must be backlogged because of holiday orders or just glitching out. If two or more of my items are shipping together, I don't get a shipping update email for one or both of the items. I only get their DC numbers when the whole order is fulfilled and they send out that last final email.

All 4 of my DVDs and 5 of my games shipped. At this point, its pretty much guaranteed the one book I really wanted from 5 For $25 is going to be cancelled.
 
[quote name='ckc4043']That means I do not know whenit will update?[/QUOTE]

they update new inventory every night (between 1-4 am est usually). You will never know if it will be in stock ever since it takes someone TRADING IT IN for hastings to have inventory.... Some things get traded in a lot, other things never get traded in...
 
[quote name='RexBeatsAll']There's a secret time @ 3 am EST where everything restocks again that's available.[/QUOTE]

It's not a "secret" time and its also not exactly at 3 AM. It's their computer system doing its daily update of prices and stock beginning usually around 2 AM EST and it can take until 4 AM EST sometimes depending on category and title and just how slow their system works.
 
[quote name='kodave']It's not a "secret" time and its also not exactly at 3 AM. It's their computer system doing its daily update of prices and stock beginning usually around 2 AM EST and it can take until 4 AM EST sometimes depending on category and title and just how slow their system works.[/QUOTE]

deal died at 1am EST so if anyone was waiting for restocks they missed out
 
I hope that they at least take a little bit of time off from game sales to let their stock recover. By cyber monday, they were looking a little ragged.
 
100% of my 40% off items shipped. I think thats a record. Ive always had lots of cancellations when they do 40% off sales. Now to see what condition they are in...
 
Has anyone ever had Hastings deny an exchange for an item that's in stock?

I was told they couldn't exchange an item I purchased and told me they'd issue a full refund. The only difference being that when I ordered it, it was $17 and now it's $28 (both prices before discounts).
 
[quote name='Vinny']Has anyone ever had Hastings deny an exchange for an item that's in stock?

I was told they couldn't exchange an item I purchased and told me they'd issue a full refund. The only difference being that when I ordered it, it was $17 and now it's $28 (both prices before discounts).[/QUOTE]


for that you can usually call cs and confirm with them that if you reorder they will refund the difference

that being said no exchanges is the norm and the process is generally a pain
 
[quote name='Vinny']Has anyone ever had Hastings deny an exchange for an item that's in stock?

I was told they couldn't exchange an item I purchased and told me they'd issue a full refund. The only difference being that when I ordered it, it was $17 and now it's $28 (both prices before discounts).[/QUOTE]

Yeah, they deny every "exchange." Only returns. Company policy.

Sometimes they offer to refund you the difference if you re-order but that's about it.
 
[quote name='CheapLikeAFox']Yeah, they deny every "exchange." Only returns. Company policy.

Sometimes they offer to refund you the difference if you re-order but that's about it.[/QUOTE]

Seconding this. Some people have reported being able to do exchanges but that's got to be an absolute minority.

To take it to an extreme, one time I had ordered a book, it went OOS because I ordered it, then they didn't ship it to me after like 5 days so someone probably bought it in store.

The book came back into stock about 5 days later while my order was still opened. (Hastings usually cancels and closes orders after 7 days.) I emailed them asking if they would ship that copy to me since my order was still "In Progress" and they hadn't cancelled it yet.

They wouldn't send it to me.

So if they won't ship shit while one's order is open, chances are minimal that they'd authorize an exchange after your order is closed.
 
I might check and see if they have any Wii U gamepad cradles (non-charging). Those are perfect for displaying/storing most handheld consoles.
 
[quote name='kodave']Seconding this. Some people have reported being able to do exchanges but that's got to be an absolute minority.

To take it to an extreme, one time I had ordered a book, it went OOS because I ordered it, then they didn't ship it to me after like 5 days so someone probably bought it in store.

The book came back into stock about 5 days later while my order was still opened. (Hastings usually cancels and closes orders after 7 days.) I emailed them asking if they would ship that copy to me since my order was still "In Progress" and they hadn't cancelled it yet.

They wouldn't send it to me.

So if they won't ship shit while one's order is open, chances are minimal that they'd authorize an exchange after your order is closed.[/QUOTE]

I see. I always thought they said they can't exchange it because the item's are always out of stock. This is the first time I've found the item in stock, I guess.
 
Oh goody. This is a new low from Hastings. I think the pictures speak for themselves.

34g4ubo.jpg

35kmm81.jpg


In case the pictures don't speak for themselves, that's a paperback book sticking out of the poly bag. The spine is crushed. The cover is ripped and worn away where the machine ripped through the poly bag. I didn't even open the package. If they want me to send it back I'm sending it back exactly like that.

Hastings should seriously be ashamed they ship shit like this to customers. But the number of fucks given? I'm sure zero.

On the plus side, I got a DS game in the mail, complete with cardboard slipcover. I didn't even know that game came with a slipcover so I was happy to receive that.
 
Two more books today. Arrived in great shape.

Three games. Arrived in brutal shape. Two of the discs were out of their cases and are now scratched to hell. I'll be surprised if any of them play. Pro tip: Two generation old games (OG Xbox and GameCube) from Hastings appear to be GameStop quality or worse.
 
[quote name='kodave']
Three games. Arrived in brutal shape. Two of the discs were out of their cases and are now scratched to hell. I'll be surprised if any of them play. Pro tip: Two generation old games (OG Xbox and GameCube) from Hastings appear to be GameStop quality or worse.[/QUOTE]

This actually surprises me. Given that their current gen games are usually in such great shape, when I order PS2 or GC games, I keep expecting games in great shape... but they're always garbage. I'm surprised they even accept them when people trade them in.
 
It's so refreshing to get a bubble mailer from Hastings. Got a Blu today and it was in mint condition. I guarantee it would've had a busted case had it come in a poly mailer.
 
I had thought about getting a few PS1 games from them, but I fear I'd get disc only making it not worth it for the price they're selling for. I checked their Amazon page and most of the ones I checked including a few GBA are all listed as very good condition, which suggests that they should come with their original case with some minor damage but I highly doubt they all do. Anyone here ordered PS1 games from them in recent months? I checked the search function but no one has mention anything about ordering any PS1 games recently.

[quote name='kodave']Two more books today. Arrived in great shape.

Three games. Arrived in brutal shape. Two of the discs were out of their cases and are now scratched to hell. I'll be surprised if any of them play. Pro tip: Two generation old games (OG Xbox and GameCube) from Hastings appear to be GameStop quality or worse.[/QUOTE]

I've only ordered one Gamecube game from them so far, The Legend of Zelda: Twilight Princess, and it came in excellent condition. It would be unfortunate if any of my future order of GC & xbox from them came in crappy condition since Gamestop stopped carrying xbox and gamecube games around here. There's still a few games that I still need but no one has traded them in within a year. Some are either not listed at all or I can't add them to my wishlist.
 
[quote name='coopscohen']40% Off When You Buy 4 Or More Used Books, CDs, Movies and Games

2DAY40[/QUOTE]

Qualifying only, I guess. Not sure where the list is, but 7 of the 8 books in my cart don't work with this code.
 
Anyone can combine buying games with me? I really do not want to buy four more items....I only want ps3 skyrim or time crisis razing storm or NFS Hot pursuit .Thank you. Or else I only want time crisis razing storm only. I will pay back the shipping cost when you ship to me.
 
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[quote name='supershammy']Qualifying only, I guess. Not sure where the list is, but 7 of the 8 books in my cart don't work with this code.[/QUOTE]

Yeah, it seems to be a major problem lately. I can't understand why they don't want to move their book inventory. They already sell it at lower prices in store a lot of the time. But that's Hastings for you.

[quote name='DemiFiendRSA']I had thought about getting a few PS1 games from them, but I fear I'd get disc only making it not worth it for the price they're selling for. I checked their Amazon page and most of the ones I checked including a few GBA are all listed as very good condition, which suggests that they should come with their original case with some minor damage but I highly doubt they all do.

That's the thing - their games are all listed as "Very Good" on Amazon which is, more or less, complete but with some wear. If you ordered it off Amazon and it came missing shit, they would have to take it back or face Amazon's wrath. You order it off their website directly, and there's nothing you can do unless it doesn't work. They're clearly gambling with their trade ins and hoping if its an Amazon purchase, the buyer doesn't notice or complain.
 
[quote name='DemiFiendRSA']I had thought about getting a few PS1 games from them, but I fear I'd get disc only making it not worth it for the price they're selling for. I checked their Amazon page and most of the ones I checked including a few GBA are all listed as very good condition, which suggests that they should come with their original case with some minor damage but I highly doubt they all do. Anyone here ordered PS1 games from them in recent months? I checked the search function but no one has mention anything about ordering any PS1 games recently.



I've only ordered one Gamecube game from them so far, The Legend of Zelda: Twilight Princess, and it came in excellent condition. It would be unfortunate if any of my future order of GC & xbox from them came in crappy condition since Gamestop stopped carrying xbox and gamecube games around here. There's still a few games that I still need but no one has traded them in within a year. Some are either not listed at all or I can't add them to my wishlist.[/QUOTE]I ordered Final Fantasy VII from them last month and I got a greatest hits version. It was also missing the manual and had initials on every disc.


This code isn't working for any of the books I want, just like the last code.
 
Can anyone explain to me the difference between "Used" and "Previously Viewed" for GoHastings? I don't think I've ever ordered games from them (graphic novels, though), so what should I expect?

-B
 
[quote name='Abbadon74']Can anyone explain to me the difference between "Used" and "Previously Viewed" for GoHastings? I don't think I've ever ordered games from them (graphic novels, though), so what should I expect?

-B[/QUOTE]

I think previously viewed means it'll come with only a disc. Nothing else. The Used versions might come with artwork/inserts/etc.

I hate buying used games from retailers b/c I like having a complete set. I don't like ordering something and hoping that it will come with the artwork, case, and manual..
 
The prices on some of the Blu-rays that I've had in my wishlist forever have finally dropped. These things were holding strong for months on end, but the fact that they've finally dropped a few bucks coupled with this promo code makes me weak at the knees. Buy, buy, buy!

[quote name='kyrhon']I think previously viewed means it'll come with only a disc. Nothing else. The Used versions might come with artwork/inserts/etc.

I hate buying used games from retailers b/c I like having a complete set. I don't like ordering something and hoping that it will come with the artwork, case, and manual..[/QUOTE]

Not at all. Previously viewed means it's a former rental, meaning hundreds of people could have had it in their possession at one point. Used just means that it's previously owned and it was traded in. The previous owner could've been extremely anal and took care of their stuff or they could have not given two shits about, so it's really a crap shoot regarding condition. Many people say that used is generally the better route to go, but it's really up in the air for me. I'll order both and I get both good and bad. I've gotten previously viewed items that looked brand new and I've gotten used items that looked awful. It's random, but worst case scenario, you return it and get your money back.
 
Goddammit, almost got MGS HD Collection for $9.11 plus shipping after the 40% off, but it sold out right as I was checking out.
 
[quote name='Tsel']The prices on some of the Blu-rays that I've had in my wishlist forever have finally dropped. These things were holding strong for months on end, but the fact that they've finally dropped a few bucks coupled with this promo code makes me weak at the knees. Buy, buy, buy!



Not at all. Previously viewed means it's a former rental, meaning hundreds of people could have had it in their possession at one point. Used just means that it's previously owned and it was traded in. The previous owner could've been extremely anal and took care of their stuff or they could have not given two shits about, so it's really a crap shoot regarding condition. Many people say that used is generally the better route to go, but it's really up in the air for me. I'll order both and I get both good and bad. I've gotten previously viewed items that looked brand new and I've gotten used items that looked awful. It's random, but worst case scenario, you return it and get your money back.[/QUOTE]

Welp. You put that answer in a much better wording than I did. Your explanation was what I was trying to shoot for. :lol:

I suppose that's the case w/ Used. It is a crap shoot. Just a quick question though. Do they pay for return shipping? Or how does that work?
 
[quote name='kyrhon']I suppose that's the case w/ Used. It is a crap shoot. Just a quick question though. Do they pay for return shipping? Or how does that work?[/QUOTE]

"Shipping and handling charges are not refundable, unless the product is being returned due to our error.

Return shipping will be paid by goHastings if the return is due to our error."
 
[quote name='Tsel']The prices on some of the Blu-rays that I've had in my wishlist forever have finally dropped. These things were holding strong for months on end, but the fact that they've finally dropped a few bucks coupled with this promo code makes me weak at the knees. Buy, buy, buy!



Not at all. Previously viewed means it's a former rental, meaning hundreds of people could have had it in their possession at one point. Used just means that it's previously owned and it was traded in. The previous owner could've been extremely anal and took care of their stuff or they could have not given two shits about, so it's really a crap shoot regarding condition. Many people say that used is generally the better route to go, but it's really up in the air for me. I'll order both and I get both good and bad. I've gotten previously viewed items that looked brand new and I've gotten used items that looked awful. It's random, but worst case scenario, you return it and get your money back.[/QUOTE]

So the manuals, original case, etc. do come with the games, even in the case of Previously Viewed games? I'm a snob about having all the original stuff in non-destroyed condition.

-B
 
[quote name='Abbadon74']Can anyone explain to me the difference between "Used" and "Previously Viewed" for GoHastings? I don't think I've ever ordered games from them (graphic novels, though), so what should I expect?

-B[/QUOTE]

I give up. From the first line of the first post:

BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!
 
Probably going to order some stuff today. Everything got sorted out from my issues last time: My account had just been locked and stuff because they detected it being used from outside the US. So now I only log in from work when I buy things on there.

It does suck at work, because the network guys have gotten to be so ban-happy that portions of gohastings are blocked. Mainly the page that shows when you add something to your cart, the checkout page, and random pages in the checkout process. I can sometimes get around some of them, but then a page will shut me down. So I use the mobile site and can place an order 90% of the time. Not a problem from GH, just the guys here on base. Shipping on the orders I have placed has been pretty bad though. I placed an order the first couple days in October and am still waiting on three or so things from it. The problem can't be with the military there, because once any package I have hits Jersey, it get here within five days. I did just get a couple things from that order in on Monday, as well as some stuff from an order I placed since then. All the cases were smashed up pretty good though.
 
[quote name='Tsel']The prices on some of the Blu-rays that I've had in my wishlist forever have finally dropped. These things were holding strong for months on end, but the fact that they've finally dropped a few bucks coupled with this promo code makes me weak at the knees. Buy, buy, buy!
[/QUOTE]

Mine too! Almost everything on my wishlist dropped in price. I wonder if its a glitch but I wont question it lol.

[quote name='Abbadon74']So the manuals, original case, etc. do come with the games, even in the case of Previously Viewed games? I'm a snob about having all the original stuff in non-destroyed condition.

-B[/QUOTE]

no, thats not AT ALL what the guy said to you. You have a *better* chance getting a complete item when you buy used (in my experience), but hastings does not guarantee condition of anything, or the existence of manuals, etc. They only guarantee that the disc works. If you are so picky you need to get everything in perfect condition with all original everything, then hastings is not the place for you. In fact, the used market in general isnt really the place for you....
 
[quote name='cjenvy']with this being 40 percent when you buy 4 how does that matchup with 20 percent w freeship[/QUOTE]

It's algebra. Do the math yourself.
 
[quote name='DarkSageRK']It's algebra. Do the math yourself.[/QUOTE]

hey nobody i dont know if you realize this but this question was for people with an iq over 90 have a nice day


it's a 5 layer math problem and i dont want to do the work
 
[quote name='cjenvy']hey nobody i dont know if you realize this but this question was for people with an iq over 90 have a nice day


it's a 5 layer math problem and i dont want to do the work[/QUOTE]

Most of the math is already laid out in the OP. It's just a few steps after that to answer your specific question.
 
[quote name='CheapLikeAFox']Most of the math is already laid out in the OP. It's just a few steps after that to answer your specific question.[/QUOTE]

not really because i have to do the math vs buying 1,2,3,4,5 etc games of 20 percent freeship to figure it out
 
[quote name='cjenvy']not really because i have to do the math vs buying 1,2,3,4,5 etc games of 20 percent freeship to figure it out[/QUOTE]

You could have figured it out already in the hour you were waiting for someone to do your middle school math homework for you.
 
[quote name='cjenvy']not really because i have to do the math vs buying 1,2,3,4,5 etc games of 20 percent freeship to figure it out[/QUOTE]

No, you don't.

The OP has a clear list that shows where the price point is where 40% off becomes a better deal than Free Shipping. It is then only a few steps past that where you could figure out the information you want.

Then you have a price point per item of which is the better deal.

Then you evaluate each item to see on what side of that price point it falls on.
 
just do the math vs buying 1 game and you will have your answer, is 40% off for one game better than 20% + free shipping..... the answer is yes for items around $11-12 or more. Therefore, logically, if you buy 4 $12+ items, 40% off is better than 20% off plus free shipping.
 
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