The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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how has the quality on used dvds been lately in general? I got cars, cars 2, and blade runner the final cut sitting in my cart right now for 19.xx shipped but can't convince myself to pull the trigger


Also holy shit kodave, that envelope looks like ass
 
[quote name='DesertLeo']how has the quality on used dvds been lately in general? I got cars, cars 2, and blade runner the final cut sitting in my cart right now for 19.xx shipped but can't convince myself to pull the trigger


Also holy shit kodave, that envelope looks like ass[/QUOTE]

I ordered 2 DVDs and like 20 blurays within the last month. Still waiting on like 6 blurays but all I've gotten has been in good if not great condition. The Rambo I ordered even came shrinkwrapped like as new. Its just two of the blus I got came as Rental copies and didn't include the DVDs even though they show a picture of the bluray/dvd combo pack on the site.

I'm thinking of asking for a refund but I should probably wait fir the rest of my order to arrive in case I get more Rental copies. They should post pictures Rental copies if that's what they are sending out. I cant remember how many I ordered that were previewed and how many were used. But if you order previewed they are probably allowed to send rentals aren't they?
 
[quote name='DesertLeo']how has the quality on used dvds been lately in general? I got cars, cars 2, and blade runner the final cut sitting in my cart right now for 19.xx shipped but can't convince myself to pull the trigger


Also holy shit kodave, that envelope looks like ass[/QUOTE]

There's not a used DVD sale right now, is there? (Which reminds me I need to update the thread title.) Unless you're dying to watch those movies in the immediate future, you might as well wait for a sale as you're just as likely to get rental versions instead of the retail versions and things of that nature. Others here like buying DVDs from them, but for $20 that wouldn't be worth the time or risk to me.
 
[quote name='DesertLeo']how has the quality on used dvds been lately in general? I got cars, cars 2, and blade runner the final cut sitting in my cart right now for 19.xx shipped but can't convince myself to pull the trigger


Also holy shit kodave, that envelope looks like ass[/QUOTE]

If that's the price for 3 DVDs and not blurays I'd definitely wait. If its the price on 3 blurays it may be worth getting. Though Blade Tunner can be had for $5 new a lot of places on sale.
 
I'm just wanting to pick the cars movies up for my son. All he watches on netflix is that goddamn "Maters Tall Tales" cause he's obsessed with him, and I swear if I have to sit through that thing one more time I'm gonna suplex a kitten down a stairwell.

The blade runner I threw in for me because its less than 3 bucks.

I think I'll wait then. Thanks guys.
 
Alright so just reviewed my orders and the two that I got Rental copies of were Previously Viewed and not Used. Life if Pi was bought Used so I'm.not too worried about getting a Rental copy on that because it shouldn't happen. The rest if my order is previously viewed though. Guess I'll just see in the next few days. But I dint really want to return the items to get the refund so Ai think I'll just hang on to them. I still got a really deal imo.
 
[quote name='FlamedLiquid']Alright so just reviewed my orders and the two that I got Rental copies of were Previously Viewed and not Used. Life if Pi was bought Used so I'm.not too worried about getting a Rental copy on that because it shouldn't happen. The rest if my order is previously viewed though. Guess I'll just see in the next few days. But I dint really want to return the items to get the refund so Ai think I'll just hang on to them. I still got a really deal imo.[/QUOTE]

I got into an argument with CS about this is 40 PV (like the one you bought). Apparently the dvd counts as an "extra disc". Sooooo why sell it as a bluray dvd copy if you arent going to include the dvd? Its not like its a special features disc, I can understand that that is an extra disc. But a dvd is NOT just an extra disc, its part of the advertised package. She let me return it, but I have ordered tons of blu dvd combo packs as PV before and never gotten them without both the blu and dvd. So if you do call, think up another good "reason" to return it, because they will give you problems for that one.
 
[quote name='hamokmonky']I got into an argument with CS about this is 40 PV (like the one you bought). Apparently the dvd counts as an "extra disc". Sooooo why sell it as a bluray dvd copy if you arent going to include the dvd? Its not like its a special features disc, I can understand that that is an extra disc. But a dvd is NOT just an extra disc, its part of the advertised package. She let me return it, but I have ordered tons of blu dvd combo packs as PV before and never gotten them without both the blu and dvd. So if you do call, think up another good "reason" to return it, because they will give you problems for that one.[/QUOTE]

Got the remainder of my order:

The Campaign
Life of Pi
Casa di me Padre
American Reunion

All were bought p.v. except Life of Pi. American Reunion came in a rental case. Rest didn't. Life if Pi and The Campaign even had their UV codes still and both worked so I guess that kinda makes up for the rentals. I'll just be advised that 50% of the time you buy them previously viewed you'll get a Rental version.
 
[quote name='FlamedLiquid']Got the remainder of my order:

The Campaign
Life of Pi
Casa di me Padre
American Reunion

All were bought p.v. except Life of Pi. American Reunion came in a rental case. Rest didn't. Life if Pi and The Campaign even had their UV codes still and both worked so I guess that kinda makes up for the rentals. I'll just be advised that 50% of the time you buy them previously viewed you'll get a Rental version.[/QUOTE]

Previously Viewed = Ex-Rental

Used = Used Copy of Retail Version

The problem comes when you buy used but they send you Previously Viewed, aka a rental. This is because rental versions often are entirely different cuts, some have the extra features locked or missing, many discs are printed with generic labels, usually they have the sticker ring around the inside of the disc, and even some box art is different on rental vs. retail, not to mention specific rental versions have straight up different UPCs/SKUs than retail and used retail copies. Sometimes companies don't make separate rental versions of their movies or TV shows or what have you, so video stores and Hastings rent out things that are the same as the retail copies.

I encourage people who order used but get ex-rentals to demand refunds because that's not what they paid for or were promised.

If you bought Previously Viewed and got those ex-rentals, then that's exactly what you ordered. If it was supposed to be a multi-disc set, I think they should include all of the discs if all of the discs were something to be rented out. But I think Hastings specifically says Previously Viewed aren't guaranteed to come with any extras, so while it is illogical to have a separate listing from a non-multi-disc set if all they're guaranteeing you is the basic movie disc, its still a known gamble up front. (Of course if you buy a Used multi-disc set you should receive all of the discs without question since that's what it is advertised as - a used copy of that full retail version.)
 
i completely understand that PV = rental and Used = traded in copy, and I am totally ok with receiving a rental copy if I ordered PV, but if its supposed to be a bluray and a dvd, i should get a bluray and a dvd. A dvd to me is not like a special features disc, it is a main content disc. Its almost like ordering a movie and only getting half the movie. I know its not that extreme, but how hard is it to list it as just a bluray if thats all you are going to get. False advertising if you ask me.
 
[quote name='hamokmonky']i completely understand that PV = rental and Used = traded in copy, and I am totally ok with receiving a rental copy if I ordered PV, but if its supposed to be a bluray and a dvd, i should get a bluray and a dvd. A dvd to me is not like a special features disc, it is a main content disc. Its almost like ordering a movie and only getting half the movie. I know its not that extreme, but how hard is it to list it as just a bluray if thats all you are going to get. False advertising if you ask me.[/QUOTE]

I agree they should give you all of the discs advertised, but I guess the point I'm trying to make is that PV is such a big crap shoot and it's so well known with Hastings that it's really up to the individual buyer whether or not they're going to gamble like that. It's like PV = Mystery Grab Bag or something, you never know what you're going to get.
 
[quote name='kodave']I agree they should give you all of the discs advertised, but I guess the point I'm trying to make is that PV is such a big crap shoot and it's so well known with Hastings that it's really up to the individual buyer whether or not they're going to gamble like that. It's like PV = Mystery Grab Bag or something, you never know what you're going to get.[/QUOTE]

very true, and usually i dont have a problem with that gamble as the items ive gotten were so far below retail value or even resell value that it didnt really matter, but lately their sales and prices have sucked, so no PV for me unless the price is unbelievably good.
 
[quote name='ShockandAww']Well they take paypal now. No sales to use it for though?[/QUOTE]

There's nothing much advertised for this week. Looks like the same book sales plus t-shirts and headwear is all that is going on. First post will be updated momentarily.
 
Prices are fluctuating on items, but I'm pretty happy with Ass Creed BroHo for $6.

Was going to get Gears 3, but the price went from $4 after promo to $8. Haven't fully inflated prices to adjust for the coupon yet, but they're certainly "updating" right now. :p
 
Picked up a few cheap 360 games (prices after discount), got

Singularity - $3.96
Midway Arcade Origins - $12.00
History: Legends of War Patton - $12.00
 
[quote name='phantomfriar2002']You can buy a new copy of this from Amazon 3rd party sellers for under $10[/QUOTE]

There doesn't seem to be a listing for under $10 right now.

Plus as I'm not the Valeyard there's not much I can do about it at this point :)
 
They finally put out a coupon that works for games and the only one on my wishlist is Gears of War: Judgement. New copy is $39.99. Used and PV, after 20% off, are $47.06 and $55.19 respectively. I miss the old GoHastings.
 
[quote name='maxfisher']They finally put out a coupon that works for games and the only one on my wishlist is Gears of War: Judgement. New copy is $39.99. Used and PV, after 20% off, are $47.06 and $55.19 respectively. I miss the old GoHastings.[/QUOTE]

Me too. I dont even bother waiting for a vg sale because i already know most of their used prices are outrageous.
 
Prices aren't that bad for most things, but they inflate them to compensate for a big sale like this one. The $2.xx games are all gone/priced higher than they were last night. There are still quite a few $3.55 games (seems like a default for the older ones) and a few other deals to be had. FEAR 3 was in my cart for $2.88 before they upped the price to $6.xx with promo code.

CoD MW2 for 360 would've been $3.xx, but it sold out fast. Gears 3, ME2, and Lost Planet 2 are all around that price, too, or were when I posted earlier this morning. Medal of Honor Warfighter LE is $7.18, but the code doesn't work with it. Future Soldier is about $8 after coupon.
 
[quote name='BustaUppa']Is this a single-use code? Wondering if I need to think hard and get everything I want in one shot, or if I can just order as I remember stuff.[/QUOTE]

You can use the code an unlimited number of times. I've been ordering stuff the moment I see it, so I don't have to worry about it going OOS before I find something else. Free shipping is awesome. ;)

Also, even at $2.88 after promo code, MindJack is terrible. Only buy it if you enjoy punishment. It's one of the worst games I've ever played.
 
[quote name='Blade']
Also, even at $2.88 after promo code, MindJack is terrible. Only buy it if you enjoy punishment. It's one of the worst games I've ever played.[/QUOTE]

I actually quite like it :oops:
 
[quote name='benjamouth']I actually quite like it :oops:[/QUOTE]

Well, granted, it's really easy because the bosses are so poorly programmed. ;) But where do the civilians put that shotgun out of, their asses? The voice-overs are on par with House of the Dead 2 and 3, too. And it's pretty ridiculous how the first mention of mind-jacking is like halfway through the game, when you've been mind-jacking the entire time...but it's really up to others if they want to try it for so little. I personally thought it was awful.
 
Just noticed that the Flashpoint hardcover I ordered with four other books was canceled - never received an email about it but peeked into my order status on the site after receiving everything else in the mail.

I am sad.

Anyway, you know, I didn't really have anything I wanted to order with this sale. Their game selection usually isn't so hot nowadays, and I can usually get books I want for cheaper with the 5 for $25 they almost always have running.
 
Bah... I didn't even notice there's a coupon. They had some games I wanted in stock a few days ago but they're gone. Just my luck.

I order a couple of Futurama DVDs and a music CD. Pretty good price after the coupon.
 
So remember that package from a few pages back that arrived ripped open to my post office before my post office delivered it to me? Hastings is refunding me for the damaged books, but not the two books which were absent. Unbelievable. I sent them a second agitated email demanding a refund for the books that were missing but if these people don't get with the program I'm just going to perform a charge back with my bank. F-ing incompetence.

I also did some research and found that the yellow bubble mailers that Hastings uses as well as the new white plastic bubble mailers they've recently started using to ship books aren't even rated to provide good protection for books by the company that manufactures the mailers:

352kfmf.jpg


No wonder so much shit gets damaged, and no wonder there's a disaster every time they stuff large and heavy orders into those mailers.
 
Hey guys, I'm trying to make a big order (17 items) , and I keep getting:

"Please review errors highlighted below in red.

Transaction failed. Please try again later."

There is nothing highlighted in red. Would this happen because something is OOS? Any Ideas?

EDIT: must have been a problem with my CC, i changed it to another and it worked fine.
 
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[quote name='kodave']
No wonder so much shit gets damaged, and no wonder there's a disaster every time they stuff large and heavy orders into those mailers.[/QUOTE]

I feel like GH probably owes you for all of your work in this thread... if it wasn't for you, I probably wouldn't even know about most of their deals and wouldn't even bother going to their site.

I probably don't say this enough, but thank you.:D
 
[quote name='kodave']So remember that package from a few pages back that arrived ripped open to my post office before my post office delivered it to me? Hastings is refunding me for the damaged books, but not the two books which were absent. Unbelievable. I sent them a second agitated email demanding a refund for the books that were missing but if these people don't get with the program I'm just going to perform a charge back with my bank. F-ing incompetence.[/QUOTE]

Did you try calling them? I always have more success with that
 
[quote name='Blade']Well, granted, it's really easy because the bosses are so poorly programmed. ;) But where do the civilians put that shotgun out of, their asses? The voice-overs are on par with House of the Dead 2 and 3, too. And it's pretty ridiculous how the first mention of mind-jacking is like halfway through the game, when you've been mind-jacking the entire time...but it's really up to others if they want to try it for so little. I personally thought it was awful.[/QUOTE]

I liked it a lot. The shooting is subpar but the brainjacking is ridiculously fun. (And if you are traditionally bad at shooters, taking over an enemy's body gives you a second chance.) It's a fairly unique premise - I can only think of last-gen's Psi-Ops and the latest Driver as games with similar ideas.

The best part of the game probably can no longer be realized, as there's barely anyone left playing the game: joining someone else's game and repelling or helping other invaders. The host of an online game would just be some poor schmuck trying to play through the story, and some players would join to impede him while others would help, a la Demon's/Dark Souls. It was always a frantic good time as players would try to jump into NPC characters and fight the opposing team. Does anyone remember that banned Xbox commercial from a while back where the actors were pointing their fingers into guns and shooting each other? Mindjack was basically that. It was so bad, it was good.
 
[quote name='Vinny']I feel like GH probably owes you for all of your work in this thread... if it wasn't for you, I probably wouldn't even know about most of their deals and wouldn't even bother going to their site.

I probably don't say this enough, but thank you.:D[/QUOTE]

You're welcome.

I don't think GH pays attention to this thread anymore.

This thread shows up on the first page of Google search results for "GoHastings deals" but not really anywhere else, so it's probably off of their radar. Not that much is on their radar anyway.
 
Went ahead and bought a couple movies for my dad. Thanks for the heads up. :lol: And yay for Paypal!

Edit: Went ahead and ordered a few more. I hope this quenches his Movie Thirst for a while.
 
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Thanks to whoever for spotting this coupon/deal... and also NOT thanks, because I just spent quite a bit of money that I didn't need to spend... and also, also thanks again for helping me whittle down my Bluray buy list.
 
[quote name='eulogywerd21']Thanks to whoever for spotting this coupon/deal... and also NOT thanks, because I just spent quite a bit of money that I didn't need to spend... and also, also thanks again for helping me whittle down my Bluray buy list.[/QUOTE]

Yeah, I bought a few games that I didn't really need as well. Ass Creed II and Broho, GH Warriors of Rock, Motionsports (this game has some crazy achievements and I needed more Kinect games), some Tom Clancy 360 games, and two Wii games for around $25.
 
Does anyone else's paypal-paid order not show up when you look up your order history on Hastings? (Still got the regular order confirmation emails and shipping emails like normal)
 
[quote name='phoenixlau']Does anyone else's paypal-paid order not show up when you look up your order history on Hastings? (Still got the regular order confirmation emails and shipping emails like normal)[/QUOTE]


In our testing of this, we did have orders show up in the order history. Do you think you could have done this order without being logged in? If you want to provide the order#, we can look to see what happened. THANKS!
 
If I could give goHastings 1 piece of advice, it'd be to BAN the use of non-bubble wrap, plastic bag type mailers! Whatever those gray things are without the bubbles in them.

Gray/grey...hmmm...
 
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