The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)

Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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I ordered the PS3 version of Mass Effect Trilogy last night - I hope mine is not all smashed.
Other than a teensy bit smushed corner of the cardboard mine was perfectly alright and I think it's more from them stuffing the oversized case and another game into a padded envelope that barely would have held two normal cases.
Edit-

Well I hope yours is not smash either. My 360 version came in and has a nice chip which leads down to a nice crack in the plastic disc holder.
Hmm, now I think I need to open mine up and check it...

 
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Randomly found:
GoHastings: 40% Off Used Books. Valid through 06/05/2013 to 06/08/2013.
Code: TOMMYKNOCKERS

Just tested it out and it worked for me.
Thank you for the code. It made visiting the site with its new shitty design more worthwhile. In other news, CAG activity will decline and they'll revert to the old color scheme and layout soon enough.
 
Does the trilogy come with any codes I should be aware of? Most of the time the games have come with the codes, but you never know so just wanted to double check

 
Does the trilogy come with any codes I should be aware of? Most of the time the games have come with the codes, but you never know so just wanted to double check
I thought EA changed any of the Cerberus Network codes to free along with their whole 'abandoning the online pass in favor of next gen DRM' spiel. I could be wrong...

 
I noticed that they now have a clickable link with the tracking number under each item in your order details page now; it'll be handy if you don't get an email when they ship it (happened a couple of times to me in the past, leaving me with no way to know when my package was getting to me). If this is old news, feel free to ignore my babbling.

And I know it's been asked and answered in the past here, but I just can't find a "search thread" option anywhere with this new layout, so I'm going to ask it again: when do they restock? I want to say it was 2AM EST, but I was up last night and noticed that some books slowly trickled back into stock later than that.

 
I noticed that they now have a clickable link with the tracking number under each item in your order details page now; it'll be handy if you don't get an email when they ship it (happened a couple of times to me in the past, leaving me with no way to know when my package was getting to me). If this is old news, feel free to ignore my babbling.

And I know it's been asked and answered in the past here, but I just can't find a "search thread" option anywhere with this new layout, so I'm going to ask it again: when do they restock? I want to say it was 2AM EST, but I was up last night and noticed that some books slowly trickled back into stock later than that.
It honestly varies when they "restock." Some nights are later than others. Some categories restock at different times too.

 
Thanks for clearing that up - and wouldn't you know it, The Killing Joke finally came back into stock about thirty minutes after I placed an order of five other books. Would've liked to avoid paying for shipping for just one book, but it's not a lot in the first place, so I'll live.

I'm literally going to stop visiting their site for at least a couple of months now, though - I've easily spent at least $200 on books/comics/CDs in the past month. Then again, I'd like to get the last two Knightfall collections since I just ordered the first a couple of days ago (been getting into the Batman trades lately). WHY CAN'T I STOP.

 
Thanks for clearing that up - and wouldn't you know it, The Killing Joke finally came back into stock about thirty minutes after I placed an order of five other books. Would've liked to avoid paying for shipping for just one book, but it's not a lot in the first place, so I'll live.

I'm literally going to stop visiting their site for at least a couple of months now, though - I've easily spent at least $200 on books/comics/CDs in the past month. Then again, I'd like to get the last two Knightfall collections since I just ordered the first a couple of days ago (been getting into the Batman trades lately). WHY CAN'T I STOP.
This 40% off is good for books in the $8 or less range, unless you REALLY want something now or you think the book is rare and won't sit around for the next sale. I've ordered probably 20 graphic novels this time around that were $2 to $5 in price. You can't beat that kind of value on eBay or in local used book stores for the most part, and even most digital comics are far more expensive than that. With the 5 For $25 and 3 For $21 sales they run quite frequently, it's hard to justify paying more than $5 or $7 for a book, at least for me. The only good thing about this 40% off is that it seems to have no exclusions, whereas the other deals usually are limited to books priced $29.99 or less. I picked up a couple of books that are frequently excluded from the other promotions.

I don't frequently see either of the last two Knightfall trades up for sale, but the first one seems to be traded in quite a bit these days. I know last night I was waiting for something to come into stock, it came into stock, but the price with discount just wasn't worth it, and then another book I actually wanted to buy tripled in price. So I wish I had pulled the trigger on my order earlier. Now I have to wait for a different sale to get that one since the price isn't coming down any time soon :whistle2:/. I'm sure you'll be able to get The Killing Joke for $5 or $7 in a future sale. That book is frequently in stock.

 
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This 40% off is good for books in the $8 or less range, unless you REALLY want something now or you think the book is rare and won't sit around for the next sale. I've ordered probably 20 graphic novels this time around that were $2 to $5 in price. You can't beat that kind of value on eBay or in local used book stores for the most part, and even most digital comics are far more expensive than that. With the 5 For $25 and 3 For $21 sales they run quite frequently, it's hard to justify paying more than $5 or $7 for a book, at least for me. The only good thing about this 40% off is that it seems to have no exclusions, whereas the other deals usually are limited to books priced $29.99 or less. I picked up a couple of books that are frequently excluded from the other promotions.

I don't frequently see either of the last two Knightfall trades up for sale, but the first one seems to be traded in quite a bit these days. I know last night I was waiting for something to come into stock, it came into stock, but the price with discount just wasn't worth it, and then another book I actually wanted to buy tripled in price. So I wish I had pulled the trigger on my order earlier. Now I have to wait for a different sale to get that one since the price isn't coming down any time soon :whistle2:/. I'm sure you'll be able to get The Killing Joke for $5 or $7 in a future sale. That book is frequently in stock.
I actually went ahead and ordered it; it ended up costing $9.12 after tax (darn that extra $.96 shipping, so expensive). I've noticed that it's usually part of the 5 for $25 promos, but it's never in stock when I go to check for it then. Besides, Hastings has treated me pretty well and I'm not exactly going to care if I pay a few extra dollars here and there when their prices for many things are usually much better than other online retailers I know of (not to mention I don't use eBay ever since I closed and stopped using my PayPal account a long time ago). Surprisingly enough, none of the books I've ever ordered have arrived in bad condition, either, despite the horror stories here.

And how often do many of the trades qualify for the 5 for $25/3 for $21? Most that I want (which are, well, 95% Batman) never qualify for them any more, so this unrestricted 40% was the best deal I've seen in a while. I grabbed both Hush volumes for ~$8 total after tax and a few other Batman trades for anywhere from $8-$13 each with it (Knightfall vol. 1 was ~$13 after tax, although, while that was still better than prices elsewhere, it dropped quite a bit a day after I bought it - just my luck). Now I have just about every one that I really wanted, at least, and I doubt I could've kept it (relatively) cheap if I didn't know about Hastings.

 
This is my first time ordering from this site (Mass Effect trilogy PS3), just wondering why everyone is talking about condition?  I was under the impression that I ordered a new game since the used version was listed seperately.  Am I missing something? 

 
The complaints you see are about damage in transit and usually for Xbox games or DVDs - which are much flimsier than PS3 cases. No need to worry. I think this game does come with a cardboard slipcase so there may be some weathering there.
 
This is my first time ordering from this site (Mass Effect trilogy PS3), just wondering why everyone is talking about condition? I was under the impression that I ordered a new game since the used version was listed seperately. Am I missing something?
If they ship it without enough protection, then it might arrive damaged. Otherwise the game should be absolutely new if shipped correctly.

This 40% off is good for books in the $8 or less range, unless you REALLY want something now or you think the book is rare and won't sit around for the next sale. I've ordered probably 20 graphic novels this time around that were $2 to $5 in price. You can't beat that kind of value on eBay or in local used book stores for the most part, and even most digital comics are far more expensive than that. With the 5 For $25 and 3 For $21 sales they run quite frequently, it's hard to justify paying more than $5 or $7 for a book, at least for me. The only good thing about this 40% off is that it seems to have no exclusions, whereas the other deals usually are limited to books priced $29.99 or less. I picked up a couple of books that are frequently excluded from the other promotions.

I don't frequently see either of the last two Knightfall trades up for sale, but the first one seems to be traded in quite a bit these days. I know last night I was waiting for something to come into stock, it came into stock, but the price with discount just wasn't worth it, and then another book I actually wanted to buy tripled in price. So I wish I had pulled the trigger on my order earlier. Now I have to wait for a different sale to get that one since the price isn't coming down any time soon :whistle2:/. I'm sure you'll be able to get The Killing Joke for $5 or $7 in a future sale. That book is frequently in stock.
I actually went ahead and ordered it; it ended up costing $9.12 after tax (darn that extra $.96 shipping, so expensive). I've noticed that it's usually part of the 5 for $25 promos, but it's never in stock when I go to check for it then. Besides, Hastings has treated me pretty well and I'm not exactly going to care if I pay a few extra dollars here and there when their prices for many things are usually much better than other online retailers I know of (not to mention I don't use eBay ever since I closed and stopped using my PayPal account a long time ago). Surprisingly enough, none of the books I've ever ordered have arrived in bad condition, either, despite the horror stories here.

And how often do many of the trades qualify for the 5 for $25/3 for $21? Most that I want (which are, well, 95% Batman) never qualify for them any more, so this unrestricted 40% was the best deal I've seen in a while. I grabbed both Hush volumes for ~$8 total after tax and a few other Batman trades for anywhere from $8-$13 each with it (Knightfall vol. 1 was ~$13 after tax, although, while that was still better than prices elsewhere, it dropped quite a bit a day after I bought it - just my luck). Now I have just about every one that I really wanted, at least, and I doubt I could've kept it (relatively) cheap if I didn't know about Hastings.
I'm not really sure what Batman books you're talking about. Usually the hardcover books featuring a specific writer or artist are excluded (from the Legends of the Dark Knight titling), and for some reason the new Batman No Man's Land Vol. 3 has been excluded. I assume Absolute Editions would be excluded but I've rarely ever seen those in used condition, esepcially lately. Those aside, pretty much everything else has been included in the 5/25 and 7/21 sales. I would know because I've bought dozens of Batman books from Hastings (and I wouldn't be surprised if I had purchased 100+ Batman books from them at this point over the years). I've purchased multiple copies of the new edition of Knightfall Vol. 1 for $5 in an attempt to get an actual clean undamaged copy from them. I've bought a couple copies of the first two volumes of the new No Man's Land printing at $5 or $7 to try and get undamaged copies. I've bought several extremely rare Batman TPBs from them for $5 or $7 (and then have them arrived in damaged shape because of poor packing, devaluing them significantly). What have you tried to buy that has been excluded?

 
Almost didn't see this. Thanks for the code! Ordered quite a bit of manga. Now I am good for a while.......or at least until the next sale haha

 
It was for Xbox, yes? The walls of those cases are literally cardboard-thin. I can't believe companies were trying to pass it off as more eco-friendly when they were first introduced.
 
I received my Mass Effect Trilogy a couple days ago and all the corners were smashed in and the bottom plastic was cracked. Very disappointed.
You could re-order it now while it's still in stock and on sale and then return the damaged copy for a full refund. It's definitely a minor inconvienence, and definitely ridiculous they can't do the exchange directly for you, but it's doable. Just contact CS.

 
I received my Mass Effect Trilogy a couple days ago and all the corners were smashed in and the bottom plastic was cracked. Very disappointed.
You could re-order it now while it's still in stock and on sale and then return the damaged copy for a full refund. It's definitely a minor inconvienence, and definitely ridiculous they can't do the exchange directly for you, but it's doable. Just contact CS.
I though about re ordering it but did not want to pay for shipping back to go hasting and did not want to chance it on having two copys of a smashed box for the game.

 
I'm not really sure what Batman books you're talking about. Usually the hardcover books featuring a specific writer or artist are excluded (from the Legends of the Dark Knight titling), and for some reason the new Batman No Man's Land Vol. 3 has been excluded. I assume Absolute Editions would be excluded but I've rarely ever seen those in used condition, esepcially lately. Those aside, pretty much everything else has been included in the 5/25 and 7/21 sales. I would know because I've bought dozens of Batman books from Hastings (and I wouldn't be surprised if I had purchased 100+ Batman books from them at this point over the years). I've purchased multiple copies of the new edition of Knightfall Vol. 1 for $5 in an attempt to get an actual clean undamaged copy from them. I've bought a couple copies of the first two volumes of the new No Man's Land printing at $5 or $7 to try and get undamaged copies. I've bought several extremely rare Batman TPBs from them for $5 or $7 (and then have them arrived in damaged shape because of poor packing, devaluing them significantly). What have you tried to buy that has been excluded?
Are the ones you're buying the hardcovers/trade cloths? I've been picky in the past and would always search for just those after following the link for qualifying titles whenever those types of sales popped up (and the selection was much slimmer). My reasoning is that, well, hardcovers tend to last longer and stay in better condition than paperbacks (which also could explain my better luck with books arriving undamaged, as I've never bought a TPB from them before this sale).

I don't remember ever attempting to add titles that weren't listed as qualifying and seeing if they still worked, however, so that could be my problem. I've also seen quite a few of the TPBs as part of the qualifying list, but I just haven't wanted them when I know there's a hardcover available. Now that I'm getting more into things and realizing that there aren't hardcovers for stories like Knightfall, or that ones like Hush are next to impossible to find at a decent price, I'm starting to be a little more open to the idea of not having an entire collection of them. After what you've said about Knightfall, though, I'm just hoping it comes in relatively good condition.

 
I ordered a couple games from them and everything was shipped to me super fast and came in perfect condition.  May have just gotten lucky, but I was really impressed.

 
I received my Mass Effect Trilogy a couple days ago and all the corners were smashed in and the bottom plastic was cracked. Very disappointed.
You could re-order it now while it's still in stock and on sale and then return the damaged copy for a full refund. It's definitely a minor inconvienence, and definitely ridiculous they can't do the exchange directly for you, but it's doable. Just contact CS.
I though about re ordering it but did not want to pay for shipping back to go hasting and did not want to chance it on having two copys of a smashed box for the game.
Ive never had to pay return shipping for returns. Just tell CS its defective and they will give you a prepaid label.

 
I received my Mass Effect Trilogy a couple days ago and all the corners were smashed in and the bottom plastic was cracked. Very disappointed.
You could re-order it now while it's still in stock and on sale and then return the damaged copy for a full refund. It's definitely a minor inconvienence, and definitely ridiculous they can't do the exchange directly for you, but it's doable. Just contact CS.
I though about re ordering it but did not want to pay for shipping back to go hasting and did not want to chance it on having two copys of a smashed box for the game.
They refund your shipping price when you go through the CS channels to return a video game.

I'm not really sure what Batman books you're talking about. Usually the hardcover books featuring a specific writer or artist are excluded (from the Legends of the Dark Knight titling), and for some reason the new Batman No Man's Land Vol. 3 has been excluded. I assume Absolute Editions would be excluded but I've rarely ever seen those in used condition, esepcially lately. Those aside, pretty much everything else has been included in the 5/25 and 7/21 sales. I would know because I've bought dozens of Batman books from Hastings (and I wouldn't be surprised if I had purchased 100+ Batman books from them at this point over the years). I've purchased multiple copies of the new edition of Knightfall Vol. 1 for $5 in an attempt to get an actual clean undamaged copy from them. I've bought a couple copies of the first two volumes of the new No Man's Land printing at $5 or $7 to try and get undamaged copies. I've bought several extremely rare Batman TPBs from them for $5 or $7 (and then have them arrived in damaged shape because of poor packing, devaluing them significantly). What have you tried to buy that has been excluded?
Are the ones you're buying the hardcovers/trade cloths? I've been picky in the past and would always search for just those after following the link for qualifying titles whenever those types of sales popped up (and the selection was much slimmer). My reasoning is that, well, hardcovers tend to last longer and stay in better condition than paperbacks (which also could explain my better luck with books arriving undamaged, as I've never bought a TPB from them before this sale).

I don't remember ever attempting to add titles that weren't listed as qualifying and seeing if they still worked, however, so that could be my problem. I've also seen quite a few of the TPBs as part of the qualifying list, but I just haven't wanted them when I know there's a hardcover available. Now that I'm getting more into things and realizing that there aren't hardcovers for stories like Knightfall, or that ones like Hush are next to impossible to find at a decent price, I'm starting to be a little more open to the idea of not having an entire collection of them. After what you've said about Knightfall, though, I'm just hoping it comes in relatively good condition.
With Batman books I try to buy the "highest" quality build possible. For example, for Hush, I bought the Absolute Edition. (I bought it New from Hastings and they shipped it in a bubble mailer envelope, damaging it.) As far as hardcovers being undamaged, frequently the hardcovers I get from Hastings have the corners dulled to completely smashed in because they aren't sufficiently protected during shipping. So if the damage is bad enough, I'll buy multiple copies (whenever they pop up) until I have a mostly-undamaged copy, and then sell the damaged copy elsewhere to break even on what I paid for it.

As far as Batman hardcovers go, it's a mixed bag in terms of what is in hardcover. As far as the running series of Batman/Detective goes, pretty much from Morrison's start to the present everything has had a hardcover release. All of the New 52 main Batman books get HC releases. Going back in time it's a mixed bag. There are several HCs from the early 90s. The evergreen Batman stories have hardcover editions. And then a lot of books have hardcover editions that were written as stand alone graphic novels or miniseries, but others don't. I think most of the ongoing stuff from the mid-90s to mid-2000s is only in TPB.

You can collect Batman in only HC but if you're looking to have a wider collection, you've got to get TPBs or start custom binding single issues. But I guess the ultimate point is, short of Absolute editions and the Legends of the Dark Knight artist/writer collections and the Batman Files (which isn't a comic anyway), I think just about every Batman hardcover usually qualifies for these sales - it's just a matter of whether it's actually in stock or not. And if someone grabs it right at the start or when the system refreshes, it's going to show as OOS when you're looking at the qualifying books list.

 
Received my ME Tril + Army of Two from Hastings today.

They were together, put in a bubble wrapper... inside a larger bubble wrapper... inside an even LARGER bubble wrapper.

They got here just fine.  :)

 
Why does the PS3 version of Mass Effect Trilogy keep coming back in stock? I wonder where they're getting them all from. I don't think the Xbox version has been restocked once. The PS3 version comes with some DLC too, so more bang for the buck. I guess the Xbox version sold so well since most people started the series there.
 
With Batman books I try to buy the "highest" quality build possible. For example, for Hush, I bought the Absolute Edition. (I bought it New from Hastings and they shipped it in a bubble mailer envelope, damaging it.) As far as hardcovers being undamaged, frequently the hardcovers I get from Hastings have the corners dulled to completely smashed in because they aren't sufficiently protected during shipping. So if the damage is bad enough, I'll buy multiple copies (whenever they pop up) until I have a mostly-undamaged copy, and then sell the damaged copy elsewhere to break even on what I paid for it.

As far as Batman hardcovers go, it's a mixed bag in terms of what is in hardcover. As far as the running series of Batman/Detective goes, pretty much from Morrison's start to the present everything has had a hardcover release. All of the New 52 main Batman books get HC releases. Going back in time it's a mixed bag. There are several HCs from the early 90s. The evergreen Batman stories have hardcover editions. And then a lot of books have hardcover editions that were written as stand alone graphic novels or miniseries, but others don't. I think most of the ongoing stuff from the mid-90s to mid-2000s is only in TPB.

You can collect Batman in only HC but if you're looking to have a wider collection, you've got to get TPBs or start custom binding single issues. But I guess the ultimate point is, short of Absolute editions and the Legends of the Dark Knight artist/writer collections and the Batman Files (which isn't a comic anyway), I think just about every Batman hardcover usually qualifies for these sales - it's just a matter of whether it's actually in stock or not. And if someone grabs it right at the start or when the system refreshes, it's going to show as OOS when you're looking at the qualifying books list.
All right, guess I'll have to be on top of things next time they have a sale. Finally made a wishlist after looking up books that I'd like to buy in the future, so hopefully that'll expedite my future searches a bit. While I'm still on the subject, do you have any thoughts on the New 52 stuff, especially when it comes to Batman? I bought Vol. 1 of The Flash during the last 5 for $25 and it seems to have good reviews, although I still haven't gotten around to reading it. I read that Batgirl's really good and that Detective Comics is really bad, at least, but I don't have many other ideas than that so far.

On another note, my copy of The Killing Joke arrived today, and I'd ordered it only yesterday. Color me impressed.

 
With Batman books I try to buy the "highest" quality build possible. For example, for Hush, I bought the Absolute Edition. (I bought it New from Hastings and they shipped it in a bubble mailer envelope, damaging it.) As far as hardcovers being undamaged, frequently the hardcovers I get from Hastings have the corners dulled to completely smashed in because they aren't sufficiently protected during shipping. So if the damage is bad enough, I'll buy multiple copies (whenever they pop up) until I have a mostly-undamaged copy, and then sell the damaged copy elsewhere to break even on what I paid for it.

As far as Batman hardcovers go, it's a mixed bag in terms of what is in hardcover. As far as the running series of Batman/Detective goes, pretty much from Morrison's start to the present everything has had a hardcover release. All of the New 52 main Batman books get HC releases. Going back in time it's a mixed bag. There are several HCs from the early 90s. The evergreen Batman stories have hardcover editions. And then a lot of books have hardcover editions that were written as stand alone graphic novels or miniseries, but others don't. I think most of the ongoing stuff from the mid-90s to mid-2000s is only in TPB.

You can collect Batman in only HC but if you're looking to have a wider collection, you've got to get TPBs or start custom binding single issues. But I guess the ultimate point is, short of Absolute editions and the Legends of the Dark Knight artist/writer collections and the Batman Files (which isn't a comic anyway), I think just about every Batman hardcover usually qualifies for these sales - it's just a matter of whether it's actually in stock or not. And if someone grabs it right at the start or when the system refreshes, it's going to show as OOS when you're looking at the qualifying books list.
All right, guess I'll have to be on top of things next time they have a sale. Finally made a wishlist after looking up books that I'd like to buy in the future, so hopefully that'll expedite my future searches a bit. While I'm still on the subject, do you have any thoughts on the New 52 stuff, especially when it comes to Batman? I bought Vol. 1 of The Flash during the last 5 for $25 and it seems to have good reviews, although I still haven't gotten around to reading it. I read that Batgirl's really good and that Detective Comics is really bad, at least, but I don't have many other ideas than that so far.

On another note, my copy of The Killing Joke arrived today, and I'd ordered it only yesterday. Color me impressed.
People seem to love Snyder's "Batman." It's very good but I don't know about mindblowing. Tomasi's "Batman & Robin" generally gets good marks. Morrison's "Batman, Incorporated" is a continuation of what he was doing pre-New 52. "Detective Comics" and "Batman: The Dark Knight" are bad. While not Batman, "Batgirl" and "Batwoman" get pretty good marks, and "Batwing" and "Talon" are coming into their own. "Catwoman" is a mixed bag. I haven't heard anything good about "Birds of Prey" nor "Red Hood and the Outlaws." "All Star Western" seems to be consistant quality wise with what Palmiotti and Grey were doing on "Jonah Hex" prior to the New 52.

Outside of Batman-related titles, Wonder Woman, Swamp Thing, Animal Man, and Aquaman are all good. I've heard Jeff Lemire is doing a good job on Green Arrow from like #17 onward but that's not out in trade yet so I haven't read it. I've heard Flash is solid but I have not read it. Johns' Green Lantern work appears to be consistant with what he did pre-New 52, but I don't read GL. Some people really seem to like Justice League. From the "Dark" line, people like Justice League Dark, Demon Knights, and the now cancelled Frankenstein and I, Vampire. I haven't read any of those but I, Vampire seemed to get some very high marks in reviews I've read.

 
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I've updated the FAQ and moved the "math" guide, the clearance links, and the filter-OOS-links to the FAQ. The new CAG 3.0 limits the number of images per post so I've had to remove the past deals from the second post temporarily. I have no idea if anyone ever checks that section anyway.

 
Is there any free shipping codes or anything? I want to get AoT
If there was a gaming or shipping promotion available right now, it would be in the first post. Having said that, in two minutes new promotions might roll out, so maybe you'll get lucky and they'll keep the price of AoT and there will be a code you can use with it.

 
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