The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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kodave

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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My order came in yesterday.  While I had paid more for a 3D version of a movie, goHastings sent me the regular version instead.  They said that they can only refund me instead of sending me the correct version after I return the movie to them.  Now I have to drive to a post office, which isn't near me at all.

I'm wondering now if they would send me a replacement discs if I had just told them that the disc the sent me wasn't working instead now.

 
electricsleep said:
Don't bother with email. Call them. From someone who orders so much I figured you would have known that. Any time I've had a problem with an order (probably between 20 to 30 items over the past couple years) I'd call in and either have a refund posting within a couple days or a PPD return form sent to me in minutes. Best time to call is an hour or two before they shut down. If you call during the middle of the day you might have to wait 5 to 10 minutes. I've heard their email CS blows but they are easy to deal with over the phone.
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I don't usually have time to sit and wait on the phone during their CS hours. I gave up on that a while ago. It's just quicker for me to spend two minutes sending an email. But at any rate I'm pretty sure the people answering the phones are the same ones answering the emails, or at the very least, receive the same training. And I'm usually never in a rush to get an immediate resolution, I just expect the proper resolution to come back to me when they get around to answering my email.

investor said:
My order came in yesterday. While I had paid more for a 3D version of a movie, goHastings sent me the regular version instead. They said that they can only refund me instead of sending me the correct version after I return the movie to them. Now I have to drive to a post office, which isn't near me at all.

I'm wondering now if they would send me a replacement discs if I had just told them that the disc the sent me wasn't working instead now.
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They wouldn't send you replacement discs. You'd still have to return it. But like whitereflection said, if it's under 13 oz (which is should be if its a movie), just drop it in a mail box. You can also give it to your mail carrier if you're around when he or she delivers your mail.

 
Grrr...I was waiting til I got paid today to order Tales of Graces...and they kicked up the price. Not much, just a few bucks, but now its about the same as Amazon with shipping included.

 
I'm pretty sure the 13 ounce rule applies to packages using postage stamps. Preprinted labels from ebay for example can still be dropped off at the drop boxes even if they weigh 2lbs.
 
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Lego Batman 2 came in today. The game was rewrapped with a used sticker on the front, and I was a little worried because the disc was loose in the case, but this game is pretty much brand new. And the disc didn't have any scratches or anything. GoHastings has been great for me ever since my first game I ordered was a broken vanilla Midnight Club LA disc.

 
investor said:
My order came in yesterday. While I had paid more for a 3D version of a movie, goHastings sent me the regular version instead. They said that they can only refund me instead of sending me the correct version after I return the movie to them. Now I have to drive to a post office, which isn't near me at all.

I'm wondering now if they would send me a replacement discs if I had just told them that the disc the sent me wasn't working instead now.
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Their policy is ALWAYS to just refund. Occasionally I can get them to allow me to reorder at the same price, but thats a little rare as most of the items I order arent in stock at the time I call in.

kodave said:
I don't usually have time to sit and wait on the phone during their CS hours. I gave up on that a while ago. It's just quicker for me to spend two minutes sending an email. But at any rate I'm pretty sure the people answering the phones are the same ones answering the emails, or at the very least, receive the same training. And I'm usually never in a rush to get an immediate resolution, I just expect the proper resolution to come back to me when they get around to answering my email.

They wouldn't send you replacement discs. You'd still have to return it. But like whitereflection said, if it's under 13 oz (which is should be if its a movie), just drop it in a mail box. You can also give it to your mail carrier if you're around when he or she delivers your mail.
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If you have 2 minutes to email CS, you probably have 2 minutes to call them. Im never put on hold, and I have resolved 99% of issues on the phone within 2 minutes (sometimes less!)

 
hamokmonky said:
Their policy is ALWAYS to just refund. Occasionally I can get them to allow me to reorder at the same price, but thats a little rare as most of the items I order arent in stock at the time I call in.

If you have 2 minutes to email CS, you probably have 2 minutes to call them. Im never put on hold, and I have resolved 99% of issues on the phone within 2 minutes (sometimes less!)
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Congrats! That's not been my experience.

Not to mention most of my CS issues involve attaching pictures to emails to #1 cover my bases I'm not lying and #2 try to get them to see they actually need to make changes.

 
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kodave said:
Congrats! That's not been my experience.

Not to mention most of my CS issues involve attaching pictures to emails to #1 cover my bases I'm not lying and #2 try to get them to see they actually need to make changes.
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If they think you are lying, then they would ask for proof.... And I highly doubt they will change their ways based on one persons pictures, regardless of how much you order, even when they claim they are looking into it.

 
$112,12 for this games  :ps3:   :bouncy:  

Street Fighter X Tekken

Sonic & Sega All-Stars Racing

Batman: Arkham City GOTY

Lollipop Chainsaw

Naruto Shippuden: Ultimate Ninja Storm Generations

Call of Duty: Black Ops

LEGO Batman 2: DC Super Heroes

Final Fantasy XIII-2

 
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Do the 40% off sales ever apply to video games? I'm pretty familiar with GoHastings sales but I've never bought video games there, just books, DVDs, and CDs. 

 
^ I've been shopping here for three years, and I don't recall a time in recent memory when they've done 40% off games. I think they may have done a few back before they redesigned the site and changed their pricing scheme, but generally whenever they have a sale on games they also raise the prices of said games. Then there's shipping to consider; for some reason they can send books for 96 cents per order, but all games (which weigh less than books) cost $2.28 per item. You'd think they'd figure out a way to make shipping games better.

 
Blade said:
^ I've been shopping here for three years, and I don't recall a time in recent memory when they've done 40% off games. I think they may have done a few back before they redesigned the site and changed their pricing scheme, but generally whenever they have a sale on games they also raise the prices of said games. Then there's shipping to consider; for some reason they can send books for 96 cents per order, but all games (which weigh less than books) cost $2.28 per item. You'd think they'd figure out a way to make shipping games better.
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they can send books media mail, whereas games cannot be sent media mail, so if they can combine several into one order, books are cheaper to mail than games. One by one, its generally kind of a wash

 
40% offs have always been pretty rare. There were basically 2 seperate 40% off used video games in January, but it was the buy 4 or more deal. Cyber Monday had a normal 40% off.

 
Just wanted to throw this out there that Persona 4 Golden is $21.00 (before shipping) after the 25% code, for those of you who don't mind buying it used  ;)

 
Looks like they're done with the 25% off used games, meaning no promotions at the moment.

Though I suspect something will come into play for July 4th, like a "flash sale" or some kind of similar sale.

For those wondering, last year they ran this for the 4th of July:

[SIZE=10.5pt]40% Off Used When You Buy 4 Or More
Includes used video games, books, CDs, DVDs and Blu-rays
Use Code: HAPPYBIRTHDAY
Valid: Wednesday, 7/4 Only[/SIZE]

Then after ran:

[SIZE=10.5pt]30% Off Used When You Buy 3 Or More
Use Code: MACARONI
Valid through: Saturday, 7/7[/SIZE]
 

So maybe it will be similar this year.

 
hamokmonky said:
they can send books media mail, whereas games cannot be sent media mail, so if they can combine several into one order, books are cheaper to mail than games. One by one, its generally kind of a wash
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Actually according to several USPS employees at multiple location and myself video games can be shipped media mail. I've done it many times with no issue on either end. Technicality a video game is like a movie both can be shipped media mail because they are digital media.

Edit: actually after looking at the USPS website it does say not including video games odd. lol guess the employees don't care. But, honestly most of them wouldn't know the difference in a video game and a dvd if it bit them on the bum.

 
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hamokmonky said:
they can send books media mail, whereas games cannot be sent media mail, so if they can combine several into one order, books are cheaper to mail than games. One by one, its generally kind of a wash
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The thing is, they charge you shipping per item because they come from multiple locations. If you buy 10 books and they all come from a different location, you still only pay 96 cents total in shipping despite however much shipping amounts to on each of the packages. If you buy 10 DVDs and they each come from a different location, you still pay 96 cents per DVD despite the media mail rate. But if you buy 10 games and 4 of them come from the same place, you pay $2.28 per game including the ones that came together. They should really work on their shipping methods, including those god-awful cardboard/bubble mailers they typically cram everything in.

 
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Can anyone go to an item page for a Ranma 1/2 manga (any volume number of the new editions, like the first 5 results when you search "ranma")?  It gives me an error every time, possibly because of the slash in the title.  Any clever workaround so that I could buy one of them?

 
These 'Qualifying Titles' sales are so awful. They really coudln't do an overall 40% off for 4th of July? Seems like a long time since we have gotten one.

 
I was about to give up as I thought all the anime I wanted was oos, but decided to do one more quick search, and though the majority of the things I wanted were indeed oos, but surprisingly found stuff I was on the fence on was in stock, so that's always a nice surprise...for my wallet that is.

 
cereal_killerxx said:
Debating about getting World War Z, The Dragon Heir (Heir series), The Red Pyramid (Kane Chronicles), and The Lost Hero (Heroes of Olympus. Hmmmm.
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World War Z was pretty interesting. The Kane Chronicles were kinda disappointing, but I'd imagine they were intended for a younger audience than me. If you don't like the first (if you try it out), you probably won't like the the following two. I've heard good things about Heroes of Olympus.

 
Ouch. Max I've spent on there is around $50 and that hurt.


Overall all orders? If so that is very little compAre to me :) lol. I love their deals. This year they have been mostly weak though.
 
Would like to get some graphic novels but it's always such a task trying to find stuff I want that is in stock.

They need to make their stuff easier to search through.

 
genderbreak said:
Ouch. Max I've spent on there is around $50 and that hurt.
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Haha, same here! I won a contest and had a $50 gift card to spend (before they changed their website) and ended up with 40 or so books in one order, and almost all of them were shipped individually. The mailman wasn't happy.

 
c2thaj said:
Would like to get some graphic novels but it's always such a task trying to find stuff I want that is in stock.

They need to make their stuff easier to search through.
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Even if you do find something in stock, there's no guarantee that the 40% off would apply to it. I just ordered six graphic novels and only four of them got the 40% off. Not a big deal since each of them were less than $2, though.

You could look through the list they provide (x) but it'd be easier to just add stuff to your cart and find if it's applicable.

 
Probabably talked about before, a few $1.99 blurays (some blu/dvd combos came up) including the dictator, ghost rider, 5yr engagement, red, safe and 360. Not the best but if you need an item to get to four, pretty good deals for about $2.00 shipped.

 
playing Roulette again with all these previewed blurays. But couldn't pass up the cheap prices. All previously viewed bluray unless noted:

Allstar Superman Used $2.16

Justice League Doom Used $4.26

Confessions of a Superhero Used DVD $2.06

Winter's Bone Used $3.51

Total Recall(2012) $4.83

The Impossible $6.75

Side Effects $5.88

Killing Them Softly $5.31

Jack Reacher $6.60

Mama $5.75

Alex Cross $3.75

Bourne Legacy $3.92

Premium Rush $4.83

Savages $3.75

Oz: the Great and Powerful $9.00 (this one I was hesitant on but pulled the trigger)

not bad for about $87 shipped. I wanted to get Silver Linings Playbook and Texas Chainsaw too but they are oos.

EDIT

placed a second order. All used bluray except Safe which was previously viewed:

Breaking Bad season 5 $20.88

Safe $1.20

Cold Light of Day $3.75

Wanderlust $3.51

Our Idiot Brother $4.75

total for this one was about $39 after shipping.

I'm pretty pleased. :)

 
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"Get 30% OFF Used Books (INCLUDES Graphic Novels) with the promo code: BOOKWORM. This is an online offer only. Follow the link to shop qualifying titles: http://ow.ly/mKV5D"

Graphic novels included.

 
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How does well does gohastings handle mistakes?  During the 4th of July sale, I ordered two zeta gundam sets.  I received them today, but they ended up giving me a wrong gundam for one of them.  I ordered zeta gundam chapter 3 and 4.  I received zeta gundam chapter 3 and MS Gundam 0083 Stardust Memory Complete Collection.  They have that collection going for around $94.  A part of me sorely tempted to keep it, but I should probably contact them.

 
erehwon said:
How does well does gohastings handle mistakes? During the 4th of July sale, I ordered two zeta gundam sets. I received them today, but they ended up giving me a wrong gundam for one of them. I ordered zeta gundam chapter 3 and 4. I received zeta gundam chapter 3 and MS Gundam 0083 Stardust Memory Complete Collection. They have that collection going for around $94. A part of me sorely tempted to keep it, but I should probably contact them.
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If you want it, and it's a good deal, just keep it. GH messes up so often just take this as a the one time they mess up in your favor. Otherwise you would have to ship it back to them and wait for them to receive it before they processed a refund.

 
erehwon said:
How does well does gohastings handle mistakes? During the 4th of July sale, I ordered two zeta gundam sets. I received them today, but they ended up giving me a wrong gundam for one of them. I ordered zeta gundam chapter 3 and 4. I received zeta gundam chapter 3 and MS Gundam 0083 Stardust Memory Complete Collection. They have that collection going for around $94. A part of me sorely tempted to keep it, but I should probably contact them.
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I would totally just keep it. Often times when I call for a mistake for an item they have just let me keep the item anyway.

That said, today I called about two mistakes they sent me, one was the wrong version of a movie, and another one the disc was cracked down the center. The CS rep I talked to was super awesome, refunded the money, let me keep the items, AND gave me a one time replacement code for 40% off 4 items or more good til the end of the year. Ive never had them do that before, but I was stoked. I used it now while there were no sales and tons of inventory on my wishlist with reasonable prices and spent over $100 on rarer movie titles... Now THAT is customer service.

 
erehwon said:
How does well does gohastings handle mistakes? During the 4th of July sale, I ordered two zeta gundam sets. I received them today, but they ended up giving me a wrong gundam for one of them. I ordered zeta gundam chapter 3 and 4. I received zeta gundam chapter 3 and MS Gundam 0083 Stardust Memory Complete Collection. They have that collection going for around $94. A part of me sorely tempted to keep it, but I should probably contact them.
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Cheaplikeafox 3.0 said:
If you want it, and it's a good deal, just keep it. GH messes up so often just take this as a the one time they mess up in your favor. Otherwise you would have to ship it back to them and wait for them to receive it before they processed a refund.
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Basically, yes. It's good that you want to be honest about it, but all they'll do is refund the price you paid for the item. They screw up all the time and don't realize it. Even more strange is their unwillingness to work with their branches to stop these mistakes from happening. And from the way you worded it, that $94 complete collection sounds far more expensive than what you paid; if you don't want to keep it, you can always try selling it for profit.
 
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