The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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First post updated - free shipping when you buy 2 or more books. It also includes single issue comic books so if you're into that, this might be a pretty good deal.

 
I ordered the first fifteen FMA volumes during the 30% off sale and ten of them are being shipped from the same store, so I'm looking forward to seeing how they packaged them (mainly just hoping they can all make it here in one piece).

On another note, all of the books I'd be willing to buy with the 3 for $21 sale are never in stock at the same time. Probably for the best, though, as I've probably given Hastings more of my money than any other retailer this year.

 
I had about 25 books ship from one store, they were shipped in three boxes, and arrived in great condition.I have never gotten a graphic novel in bad condition from gohastings. At worst, there was a tiny fold on the cover and some yellowing on the pages. On a side note, FMA is a great series!

Elusive said:
I ordered the first fifteen FMA volumes during the 30% off sale and ten of them are being shipped from the same store, so I'm looking forward to seeing how they packaged them (mainly just hoping they can all make it here in one piece).

On another note, all of the books I'd be willing to buy with the 3 for $21 sale are never in stock at the same time. Probably for the best, though, as I've probably given Hastings more of my money than any other retailer this year.
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Elusive said:
I ordered the first fifteen FMA volumes during the 30% off sale and ten of them are being shipped from the same store, so I'm looking forward to seeing how they packaged them (mainly just hoping they can all make it here in one piece).
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I ordered 5 volumes of Rurouni Kenshin and they all just came in a big box with some bubble wrap. That's the way it's on most of my book orders that exceeded 3 books that were all shipping from the same place.

Their mangas are usually in pretty good condition. The thing I remember being wrong the most often with the manga volumes is sticker residue.

 
Elusive said:
I ordered the first fifteen FMA volumes during the 30% off sale and ten of them are being shipped from the same store, so I'm looking forward to seeing how they packaged them (mainly just hoping they can all make it here in one piece).

On another note, all of the books I'd be willing to buy with the 3 for $21 sale are never in stock at the same time. Probably for the best, though, as I've probably given Hastings more of my money than any other retailer this year.
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I hope you get them in a box and not in a giant overstuffed envelope.

heatfan1121 said:
I had about 25 books ship from one store, they were shipped in three boxes, and arrived in great condition.I have never gotten a graphic novel in bad condition from gohastings. At worst, there was a tiny fold on the cover and some yellowing on the pages. On a side note, FMA is a great series!
Click to expand...

genderbreak said:
I ordered 5 volumes of Rurouni Kenshin and they all just came in a big box with some bubble wrap. That's the way it's on most of my book orders that exceeded 3 books that were all shipping from the same place.
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You guys are lucky. So many of my recent orders demanded boxes and suffered from the giant envelope solution.

I ordered a metric shitton on this 3/$21 since there was something too good to pass up. I actually thought a solid ~15 books would arrive from the same location. I was wrong. Almost everything is shipping individually. My mail carrier is going to be more annoyed than usual. My only hope is they don't all pile in on the same day.

 
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I hope you get them in a box and not in a giant overstuffed envelope.





You guys are lucky. So many of my recent orders demanded boxes and suffered from the giant envelope solution.

I ordered a metric shitton on this 3/$21 since there was something too good to pass up. I actually thought a solid ~15 books would arrive from the same location. I was wrong. Almost everything is shipping individually. My mail carrier is going to be more annoyed than usual. My only hope is they don't all pile in on the same day.



Lol. I never understand why some of them get annoyed at doing their job. If it wasn't for all the packages in your area they would probably cut staff.

Anyways I'm still waiting for the last part of my BD order form the 40% to arrive. It's the 3 Spider-Man movies all from the same location so that means either they all will look great or crappy since it was prob the same person that traded them in. Hate they did package services on this package though, eta is 20 days from shipping, suppose to arrive next week.
 
It's been awhile since I've ordered more than 10 things from a sale, and NONE OF THEM ARRIVED DAMAGED.  All my packages also arrived in not-poly mailers.  I am happily shocked.

 
got all my blue and DVD I ordered. Only like 4 of the many previewed blue I ordered were rental copies so pleased with that. Bad Teacher even came new sgrinkwrapped. However I ordered the blu DVD combo of No Strings Attached and only got the DVD. Little ticked about that but not going to fuss over just one thing being screwed up. Maybe if it was a movie I cared about more. Buy if that happens again I'll be done with Hastings........hopefully.

 
That rolltwenties code isn't working for me - says it's being applied, but nothing happens pricewise. Bummed, too, because a lot of trades came in that I'd buy in a heartbeat. Not going to be staying up much longer, either, which means they'll probably all be gone by the time I'm up tomorrow.

Edit: found out that a video game guide I'd added didn't count as a book. Odd. Well, glad to have fixed that before everything disappeared (although one trade I was eyeing was already gone by then). Now to cross my fingers and hope most of my order doesn't get cancelled.

 
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Really enjoying the Flight of the Conchords reference for the new % off sale, lol.

[youtube]http://www.youtube.com/watch?v=jS6Bw2pGywM[/youtube]
 
The last time when I had ordered Batman: Arkham City GOTY edition and Mortal Kombat Komplete, Gohastings sent me the regular editions.  The problem was that everytime when you order one of these special edition games, the receipts they sent to your email only list the main title of the original game (for instance, only Batman: Arkham City is listed instead of Batman: AC Game of the Year edition). 

Anyway, I just ordered both games again, and sure enough the invoice they sent to my email only listed Batman: Arkham City and Mortal Kombat.  However, both game images on that email were correct for both special editions.  So basically, my only chance of getting the correct games that I had ordered is hoping that a knowledgeable gamer employee handles my order, and recognizes the pictures and send me to correct versions. 

Honestly, I knew it was a risk ordering them again since I had to send both back the last time.  But I was really hoping that on the invoice the correct versions will be listed this time when I order them.  They weren't again. 

 
They don't list special editions as such on invoices or even at checkout, but they do keep separate SKUs for them. More likely than not, you'll get the correct items but every order is a surprise with GoHastings. You could be like that guy who ordered an Assassin's Creed game and get two Dead Spaces instead.

Your real problem is that you ordered mainstream guy games. These will likely come in abysmal shape as the previous male owner couldn't be bothered to take care of his own shit. I ordered MK Komplete myself just last week - my copy makes Gamestop games look good. It did work, so I'll just chalk it up as one of the less satisfactory GH experiences.

 
My order of nine FMA books (thought it was ten, but miscounted) were all in one big bubble mailer, but I was lucky and all but one arrived in good condition. I'm not the best at painting a picture of what the problem was, but the spine of one book was mashed into the open pages of another. A few of them were like this, actually, but only one ended up with bent pages. I can live with it when I only paid an average of roughly $1.50 for each one.

My other order of five trades (three hardcover, two paperback, although I will needlessly point out that the Flashpoint Featuring Batman trade is incorrectly listed as a hardcover on Hastings's site, whereas it turns out there's no such thing) were all in one bubble mailer, too, but they all made the trip unscathed. Grateful for my luck.

So, it's obviously still a crapshoot when it comes to how they decide to package your stuff.

 
Just received my PS3 games today from Gohastings.  Out of the 2 games I had ordered, one of them came with a partially torn off sales sticker on the edge of the . . . cover artwork itself, and not on the outside of the case.  I was just saying to myself who in their right mind would do such a thing, and came up with the answer that it probably was some disgruntled employee who absolutely hates his/her job.

 
I bought Evil Dead 2 used on Blu-ray during the last promotion. Received it today and much to my surprise, it's completely sealed and still has the $12.99 Best Buy sticker on the outside. 

 
First post updated.

I guess I'm also bound to never learn my lesson. I've got a stack of books to return to Hastings.  Two completely wrong books were sent to me - whoever was packing just didn't give a shit because these clearly aren't the right titles. One book with a chunked ripped off of it. Two TPBs with broken spines. Two more books from the home of a smoker that reek. Another water damaged book but its relatively rare so I'm going to keep that one. I had multiple yellow paper envelope (no bubble padding) packages arrive with the cardboard split right open. It's a miracle the books didn't fall out. The post office taped up a couple of them. It's sad when minimum competency is the only thing to praise this company about.

 
I think this might be a first - Buy 3 Get 30% off on used video games, and not a single person replied commenting on the deal (which is now over) or saying they bought anything. A new low for this thread/company.

 
5 for $25 Used Books?

Someone go make me a cup of coffee.

I got some work to do. :whee:

edit: annnnnd done. $91.34 before coupon, $25.96 after.

hastings rocks the block

 
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kodave said:
I think this might be a first - Buy 3 Get 30% off on used video games, and not a single person replied commenting on the deal (which is now over) or saying they bought anything. A new low for this thread/company.
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I bought 3 blu-rays with the deal. But man they are still out of stock on almost everything across the board. To their credit, they have been having some great sales the last month, they just don't have the inventory anymore.

 
kodave said:
I think this might be a first - Buy 3 Get 30% off on used video games, and not a single person replied commenting on the deal (which is now over) or saying they bought anything. A new low for this thread/company.
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You seem kind of down recently about GH, kodave... sorry to hear about your bad experience with the books. Seems to happen a lot to you, unfortunately :/

I looked for 3 used games yesterday but just couldn't find enough I wanted. I think one of the problems is that the 30% off sales happen kind of frequently (almost too often, actually). I had never heard of GH until I visited CAG because there are no physical stores near where I live and I was so excited the first time I heard about a "30% off sale." Man, was I excited. Especially since at the time I was more concerned with quantity over quality for my collection.

The problem is that I found myself not buying games from them normally. I'd just wait for a 30%+ off sale (which seemed to happen every 1-2 weeks). Now the 30% off doesn't seem like a sale at all anymore, it just seems like another week at GH for me. Every now and then I'll find something I like but for the most part I just don't get excited anymore about the sales. Just wanted to give my 2 cents.

 
i didnt find anything on the 30% off sale. They had some inventory I wanted but the prices were above retail for new items, so 30% off wasnt anything good. The 40% off they had earlier in the month was a killer deal for me, I got a lot. Had to return four though (one got mailed the wrong item, one was given the wrong format, one cracked disc, and one was otherwise damaged)

 
Has anyone sold books to Hastings?   I'll be close to one in the near future, I am just wondering how bad the trade in values are.  Hoping for dollars, but guessing pennies.

 
I'm not going to be able to update the first post tonight most likely. It will be some time tomorrow evening. So check the last pages for the latest deals, assuming someone shares them here.

I've updated the first post with the hourly sales for today minus the codes since I don't know them ahead of time. But they'll be posted on gohastings.com at the top.

 
You can use that code to get The Last of Us for $39.13 with shipping included. I already played the game but I figured some people would be interested at that price.

 
I usually don't bash Hastings but they jacked up used prices a lot. They show the previously viewed price as used and it is really misleading.
 
Halo Anniversary is an outrageous price for being used. Think even higher than MSRP when I bought it on day 1. Other then that their pricing is all over the place, I still find some games for a better price than most retailers, and haven't had a problem with any of my shipments.

 
Here are the sales for the afternoon just to mess with Hastings, and their incredibly irritating staff as of late.

Codes are both active right now.

Hastings 3PM B2G1Free DVDs/Blus Code: THANKS3PM

Hastings 4PM B3G2Free DVDs/Blus  Code: THANKS4PM

All the codes during the other times seem to be meh, except for the 5PM one which isn't active yet.

 
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Got in on the B3G2 sale for 5 sets of anime. Just about everything on my wishlist was OOS before the sales started, and more went OOS as the day went on.

 
elessar123 said:
Got in on the B3G2 sale for 5 sets of anime. Just about everything on my wishlist was OOS before the sales started, and more went OOS as the day went on.
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The codes were all live since 10am CST today, so many who knew about the B2G1 and the B3G2 already made those purchases well before those sales actually went live, so a lot of the time probably got swiped if you waited until they were "officially live".

 
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