The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

kodave

kodave

CAGiversary!
Feedback
13 (100%)
BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
Click to expand...
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
Last edited by a moderator:
Upvote 0 Downvote
I wish they'd let me buy stuff. Every time I try, they cancel my order. :(

Can you send things to a different mailing address? I might ask a friend to send me some stuff.

 
Last edited by a moderator:
Cheaplikeafox 3.0 said:
When you click the ad and click on "Shop Qualifying Titles" that doesn't work for you?
Click to expand...
Yeh, but like I said, I still have to go through thousands of items in that page.

Anyway, I just decided to pass on the sale since nothing I wanted was eligible. I did, however, pick up some other used items that I wanted. Fullmetal Alchemist Brotherhood part 3 for $2 ($3 with shipping)? Hells yeah.
 
If anyone missed out on Diablo 3 then here yours chance! Gohastings just restocked it on both console, got one for my ps3! $35 after tax & shipping!

 
Ordered a few books for me. My first time ordering books from GoHastings. Always been pleased with the movies I've gotten, so hopefully books are in decent condition.

 
Thank OP, just picked up 5 cds I have been looking for, 17 shipped. Can't go wrong with some Deathspell Omega and Darkthrone!

Also, shipping for games doesn't really kill any deal. I do find it funny the shipping for a game is more than a dvd even though they both weigh the same more or less. But the shipping isn't that crazy.

 
investor said:
Code doesn't work on Blu-ray, so try taking them off.
Click to expand...
its not working on the DVDs I had either. Had Simpsons season 15, angry beavers seasons 1and 2, and Archer season 3 and it wasn't applying.

ended up getting the 2 walking dead compediums and of course code is working fine on books.

hope I dont have a horror story to report with those.

 
FlamedLiquid said:
its not working on the DVDs I had either. Had Simpsons season 15, angry beavers seasons 1and 2, and Archer season 3 and it wasn't applying.
ended up getting the 2 walking dead compediums and of course code is working fine on books.
Click to expand...
The DVD section is mostly $1-$2 DVDs. Very few TV shows on there.
 
dont know why they ate limiting movies to basically crap when it seems the code works on any used book, cd or game. Ah well

placed a second order for White Knight Chronicles 2 and Ottomedius Excellent.

 
MasaTFC said:
Thank OP, just picked up 5 cds I have been looking for, 17 shipped. Can't go wrong with some Deathspell Omega and Darkthrone!

Also, shipping for games doesn't really kill any deal. I do find it funny the shipping for a game is more than a dvd even though they both weigh the same more or less. But the shipping isn't that crazy.
Click to expand...
DVDs can ship via Media Mail which is cheaper than First Class. Games can only be shipped through First Class Mail. $2.28 is pretty much the cost of shipping a single game through First Class Mail.

 
Diablo 3 is back in stock 360&PS3, but it doesn't apply the discount at cart.  Also: Burnout Paradise = no discount.  Oh, and it's out of stock but still shows up just fine in my cart since it was already there from last week. I think I'll pass on this one.

Here's hoping Hastings can get their website to actually work correctly by their 50th anniversary.

 
Last edited by a moderator:
Kerig said:
Here's hoping Hastings can get their website to actually work correctly by their 50th anniversary.
Click to expand...
I hope they never fix it. It's so much of a hassle that the only people who pick shit up now are those who are willing to put in the time to get a good deal. They fix that shit and the competition for deals is gonna skyrocket.

 
First post updated. 30% off for those who didn't get in on something with 45% off.

The Disney Infinity deal (after shipping costs are added in) saves you maybe $6 and tax versus somewhere like Amazon, if Amazon charges you tax and Hastings doesn't. Might be worth it for some people.

 
Last edited by a moderator:
Kerig said:
Diablo 3 is back in stock 360&PS3, but it doesn't apply the discount at cart. Also: Burnout Paradise = no discount. Oh, and it's out of stock but still shows up just fine in my cart since it was already there from last week. I think I'll pass on this one.
Click to expand...
Hmm...that's weird, was able to get Diablo 3 way early this morning when it popped back in stock and the discount applied.

Tried picking up some cheapies later in the day and it didn't.

Only question now is whether D3 will actually ship.

Wish this discount had applied to BDs - there are plenty I'd love to pick up on the cheap.

 
Ni No Kuni has been out of stock for the past 2 days, and as soon as the 45% sales was over it came back in stock.  And the price went up from $14.99 used to $18.99 used.

 
investor said:
Ni No Kuni has been out of stock for the past 2 days, and as soon as the 45% sales was over it came back in stock. And the price went up from $14.99 used to $18.99 used.
Click to expand...
I don't know what Ni No Kuni is, but Hastings used stock changes daily based on trade ins. And the OOS list price is never accurate since 95% of the time the price is always readjusted once back in stock to "market price" based on what other sellers are charging on Amazon Marketplace. It's just unfortunate timing.

 
There always seems to be a lot of "unfortunate" timing with Hastings when it comes to their sales. I buy from them, but there's no way it's all part of their algorithm system on the website. Its just too convenient almost every time a sale happens. The fact alone that used games are priced over $60 should make this pretty obvious.


kodave said:
I don't know what Ni No Kuni is, but Hastings used stock changes daily based on trade ins. And the OOS list price is never accurate since 95% of the time the price is always readjusted once back in stock to "market price" based on what other sellers are charging on Amazon Marketplace. It's just unfortunate timing.
Click to expand...
 
JaylisJayP said:
There always seems to be a lot of "unfortunate" timing with Hastings when it comes to their sales. I buy from them, but there's no way it's all part of their algorithm system on the website. Its just too convenient almost every time a sale happens. The fact alone that used games are priced over $60 should make this pretty obvious.
Click to expand...
This!

 
JaylisJayP said:
There always seems to be a lot of "unfortunate" timing with Hastings when it comes to their sales. I buy from them, but there's no way it's all part of their algorithm system on the website. Its just too convenient almost every time a sale happens. The fact alone that used games are priced over $60 should make this pretty obvious.
Click to expand...
And of course the OOS items suddenly become available again after the sale is over.

 
JaylisJayP said:
There always seems to be a lot of "unfortunate" timing with Hastings when it comes to their sales. I buy from them, but there's no way it's all part of their algorithm system on the website. Its just too convenient almost every time a sale happens. The fact alone that used games are priced over $60 should make this pretty obvious.
Click to expand...
This is a very inept company. Do you really think they have someone sitting around pulling X game and Y game from the system stock so people can't buy it during a sale? Or picking out X game and Y game and raising the prices on those for two days? That's giving them too much credit.

Stock truly is always going in and out on every type of media. And not every used game is priced over $60. That's just BS. But the reason why certain used games are over $60 is easily explainable. All you have to do is look at Amazon and see what a large seller is selling the game at Like New or Very Good or Good, and then Hastings will price around that since they list everything as Very Good. Then Hastings usually bumps up the price by a few bucks on their own website since they get less shipping money than the $3.99 from Amazon. So if $58 is the used price on Amazon it's not out of the question that they then price the game for $61 on their own website, because that's how their system is setup.

I've actually been pretty disappointed in my dealings with Hastings recently and I am not their biggest fan, but the whole conspiracy angle is too much for me. These people don't know how to run their own website. They're certainly not clever enough to cherry pick certain items to "screw" customers. If they don't want to put something on sale, they'll just adjust the sale parameters like they did this weekend with DVDs and end up excluding a bunch of random stuff based on whatever those parameters were.

 
Last edited by a moderator:
JaylisJayP said:
There always seems to be a lot of "unfortunate" timing with Hastings when it comes to their sales. I buy from them, but there's no way it's all part of their algorithm system on the website. Its just too convenient almost every time a sale happens. The fact alone that used games are priced over $60 should make this pretty obvious.
Click to expand...
Oh man, every Jay I've met has been dumb like a rock. They were all handsome though, so you probably have that going for you. Check this out: GoHastings had an old college football game for PS2 listed at $650. It was their last one and it was probably a looong time before they sold their penultimate copy. I bought it because it helped me take advantage of a Buy 1 Get 1 free sale. Their algorithm can use some fine-tuning, but it's supposed to increase the price of their items as they sell through their stock, and yes, this can mean that the prices will be above MSRP. Likewise, unpopular items that don't sell will see their prices gradually reduced.

tfr said:
And of course the OOS items suddenly become available again after the sale is over.
Click to expand...
Is it really that unfeasible that a retail chain with hundreds of stores across the country can go in and out of stock on popular items within a day, especially when they receive a much higher than average deluge of orders during their promotions? Let's use our brains for a second.

 
whitereflection said:
Oh man, every Jay I've met has been dumb like a rock. They were all handsome though, so you probably have that going for you. Check this out: GoHastings had an old college football game for PS2 listed at $650. It was their last one and it was probably a looong time before they sold their penultimate copy. I bought it because it helped me take advantage of a Buy 1 Get 1 free sale. Their algorithm can use some fine-tuning, but it's supposed to increase the price of their items as they sell through their stock, and yes, this can mean that the prices will be above MSRP. Likewise, unpopular items that don't sell will see their prices gradually reduced.
Click to expand...
I do wonder what the demand is for their $124,999.99 DVDs are.
 
Well, this site is absolutely horrible, but I can't buy cheap used DVDs anywhere else, so I decided to give them one last shot during the 45% off (a free shipping code would be better) sale, and I just know that I'm going to get some horrible condition ones. It happens in every order. I'll get one that looks like a dog shit on it, one that looks like it was used to store old food, and one that was just switched entirely for something else because some genius employee thought I'd prefer that to just having my money back... I just know this is going to happen. 

:wave:

 
PetersHere said:
Well, this site is absolutely horrible, but I can't buy cheap used DVDs anywhere else, so I decided to give them one last shot during the 45% off (a free shipping code would be better) sale, and I just know that I'm going to get some horrible condition ones. It happens in every order. I'll get one that looks like a dog shit on it, one that looks like it was used to store old food, and one that was just switched entirely for something else because some genius employee thought I'd prefer that to just having my money back... I just know this is going to happen.

:wave:
Click to expand...
Doesn't like Hastings, still buys from them knowing that his DVDs will be in poor condition.

cat-meme-i-cannot-brain-today-dumb.jpg


 
Blade said:
Doesn't like Hastings, still buys from them knowing that his DVDs will be in poor condition.

cat-meme-i-cannot-brain-today-dumb.jpg
Click to expand...
Well I have no other way of getting DVDs for $2 each, so it's a risk I need to take. I can't just walk down the street like some people. I'd have to spend at least $15 to $20 on gas.

By the way, since I'm back, I'll just say goHastings sucks again... :boxing:

 
Last edited by a moderator:
Blade said:
Doesn't like Hastings, still buys from them knowing that his DVDs will be in poor condition.
 
cat-meme-i-cannot-brain-today-dumb.jpg
Click to expand...
You should add entitled to the description.

Gohastings is the only place that allows me to get $2 DVDs and sit at home on my ass, but I will still bitch and complain about it all day long. I am entitled to a place that mails me brand new DVDs in immaculate condition for $2 each. I am also entitled to a place that always has what I want in stock.
 
I did not get games, but I did break my rule of no more BR for the year and got:
GoT S1 original release

Spaceballs

Kill Bill 1

Kill Bill 2

Shipped for $36.65 not bad at all!

 
Cheaplikeafox 3.0 said:
You should add entitled to the description.

Gohastings is the only place that allows me to get $2 DVDs and sit at home on my ass, but I will still bitch and complain about it all day long. I am entitled to a place that mails me brand new DVDs in immaculate condition for $2 each. I am also entitled to a place that always has what I want in stock.
Click to expand...
Well, I have heard that the act of sitting on your ass entitles you to a lot of things. How else could critics and Youtube exist?

 
Last edited by a moderator:
Hm. Trying to apply the game discount coupon and while it says it applied, I'm not seeing the discount. :/

Edit: Nevermind. I was trying to get a "previously viewed" game. I'm dumb.

 
Last edited by a moderator:
Ugh, got a couple of games in the mail today. One was covered in pink gooey shit on the case. I really can't believe someone traded that in, and it looked okay to an associate, and then the processed it, put it on the shelf, then another associate took it, thought it looked fine, and put it in the mail to me. Zero quality control. Needless to say that one is going back.

 
I just received my PS3 versions of Bioshock Infinite, Ultimate Marvel vs Capcom 3 and Mortal Kombat Komplete.  They were all perfect.  No chips or stratches like all my Gamefly games.  All three cases were brand new.  I feel fortunate.  I'm only sad that I couldn't get Ni No Kumi when the sale first started because I completely forgot to look for it.

 
Got Sonic Colors in. Aside from being in a generic white case instead of a Wii-specific case, it was great.

My Eden of the East came factory sealed. Nice to get a brand new Blu-ray set for $10. With slipcover too!
 
kodave said:
Ugh, got a couple of games in the mail today. One was covered in pink gooey shit on the case. I really can't believe someone traded that in, and it looked okay to an associate, and then the processed it, put it on the shelf, then another associate took it, thought it looked fine, and put it in the mail to me. Zero quality control. Needless to say that one is going back.
Click to expand...
GoHastings really has shitty quality control. When I first noticed them on Amazon, at least twice, maybe three times I ordered a CD and got a complete different CD, though in some way related (in one case, same music different recording, in another the main artist was the same but otherwise compeletely different). They DID give instant refund no questions asked but still....

 
Last edited by a moderator:
TerraEpon said:
GoHastings really has shitty quality control. When I first noticed them on Amazon, at least twice, maybe three times I ordered a CD and got a complete different CD, though in some way related (in one case, same music different recording, in another the main artist was the same but otherwise compeletely different). They DID give instant refund no questions asked but still....
Click to expand...
Yeah getting a refund is usually never a problem, though sometimes their CS is just asleep/dead behind the wheel for a few days.

I don't expect to get mint condition used stuff. But it seems like with every package I get in the mail I'm praying the item isn't damaged beyond an amount I consider worth what I paid for it. To me that's an insane mindset to let your customers have. I don't have that issue with any other retailer or even random eBay sellers. I've bitched about it here on CAG for years, I've spoken to someone higher up at Hastings about multiple issues, I know other CAGs have talked to other people within the company, but from my standpoint, there have only been the slightest improvements. Namely, they stopped shipping stuff unprotected in Ziplock bags. Now there is slightly more protection but they still have no idea how to ship and protect many of the products they sell.

My theory is, whoever is making the decisions from the top of the company is just doing it on a pure money basis: As long as the losses from shipping out shit-shape products is cheaper than actually fixing the problems, they'll continue to run things like they are. I'm not going to be like some CAGs and act like my spending at Hastings is even a noteworthy fraction of a percent of their bottom line, but I've curtailed my spending with them just because they're so unreliable. I'd rather pay a few bucks more to someone else who will get me a product in good shape.

 
kodave said:
I don't have that issue with any other retailer or even random eBay sellers.
Click to expand...
I have worse luck on ebay than I do with gohastings when it comes to .... well just about anything. Not only that, if the seller doesnt work with you, you have to pay return shipping to get your money back, and you dont get than money back. That cost is usually not insignificant. Not only that, Ive only ever gotten one bootleg from gohastings (and it wasnt obvious), while ebay is rampant, even with the new and sealed stuff. Or maybe especially with.

 
hamokmonky said:
I have worse luck on ebay than I do with gohastings when it comes to .... well just about anything. Not only that, if the seller doesnt work with you, you have to pay return shipping to get your money back, and you dont get than money back. That cost is usually not insignificant. Not only that, Ive only ever gotten one bootleg from gohastings (and it wasnt obvious), while ebay is rampant, even with the new and sealed stuff. Or maybe especially with.
Click to expand...
Yeah I realize some people have problems with eBayers and don't have problems with Hastings. I'm just the reverse. I try to be more selective with eBay sellers I support - I look for good seller ratings, look for previous negative reviews, buy stuff with actual clear photographs rather than stock pictures, etc. I've only had a couple of problems on eBay where the sellers were way out of line, so I didn't have to send anything back. eBay/PayPal handled things much quicker and more efficiently than GoHastings CS can hope to do.

In other news, here is GoHasting's deal of the day. I don't know if it's any good, but maybe this works for someone. Use code DEALOFTHEDAY :

Valve Portal ASHPD Customizable Device Kit - $76.62 shipped

Valve Portal ASHP Device Stand - $46.46 shipped

 
Last edited by a moderator:
Hastings has been super disappointing lately. Which I hate because I love Hastings. I even used to work in one of their stores for a bit. But pretty much every order I've put through with them over the past couple months has gotten canceled and the only one that didn't get canceled was for the wrong game. Okay, so, technically I got inFamous 2, yes. I just got the Latin America edition. And I don't know why I expected customer service to help. When I called them to ask what to do I was informed that I had no exchange options and that if I'd like to return it I would need to pay for packaging and shipping since the weird, thin cardboard envelope thing they sent it in couldn't be reused. Then they offered to pay for shipping.

... and then I started crying about something entirely unrelated and scared them and they just said to keep it and refunded me.

But still. I remain disappointed.
 
You must log in or register to reply here.
bread's done
Back
Top