The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Apparently I am super ultra lucky because the worst condition an item I have gotten from Hastings has been a slightly beaten up slipcover or a missing Club Nintendo code.
 
Guys, I've bought roughly 50 games, 50 DVDs, and well over 300 books from them since 2010, and there were only a handful of times that they screwed up my order. One time, I received Rainbow Six Vegas 2 instead of Rainbow Six Vegas. Another time, they sent me Dead Space 1 and 2 for PS3 when I ordered Assassin's Creed Brotherhood for 360. A third time, they included two extra movies in my order for no reason, and they were ones I wanted at that. And I've won gift cards from them. I've gotten 3 books that were wrong, but they've all been in great condition so I just resell them. Not once have i gotten disk only or torn media. And do you not remember the $10 box sets of Sandman and The Walking Dead and the $12 CE games? Or the $20 Kotobukiya figures? I don't know what you lot are doing to receive such negative karma, but they're surprisingly good to me.

 
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Blade said:
Guys, I've bought roughly 50 games, 50 DVDs, and well over 300 books from them since 2010, and there were only a handful of times that they screwed up my order. One time, I received Rainbow Six Vegas 2 instead of Rainbow Six Vegas. Another time, they sent me Dead Space 1 and 2 for PS3 when I ordered Assassin's Creed Brotherhood for 360. A third time, they included two extra movies in my order for no reason, and they were ones I wanted at that. And I've won gift cards from them. I've gotten 3 books that were wrong, but they've all been in great condition so I just resell them. Not once have i gotten disk only or torn media. And do you not remember the $10 box sets of Sandman and The Walking Dead and the $12 CE games? Or the $20 Kotobukiya figures? I don't know what you lot are doing to receive such negative karma, but they're surprisingly good to me.
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In the past 3 months I've received 3 completely incorrect books alone. A rough calculation is I've had over 40 defective/incorrect/damaged/lost items in the past 15 months that I've had to get refunds for. I don't have your luck or your karma.

 
I've had mostly good luck with GH over the years.  I've probably ordered 200 CDs/Games/Movies from them over the years from here and Amazon and I've had to do returns 3 times I think.  

One time a CD was scratched past what I would have preferred personally, but it was a $50 CD for $5 bucks so I just decided to keep it.

My last orders were about 30 CDs.  I returned 1 because it was the wrong item (Screwed and Chopped version of the CD when I ordered the regular version) and 1 return because the booklet was water damaged.  One CD was a digipak in rougher condition than I prefer, but digipaks are hard to keep in good condition period.  I ordered 12 movies before then and only had one return because of a crack.  

I had three broken cases in one package yesterday, but that's why I keep replacement cases, and also I heard the mailman force the package through a thin mail slot so I know how they got broken.  

For the price the quality is remarkably good for me.  Used stuff I've had to return is what I expect when dealing with used items.  I've had worse experiences on ebay and amazon.  Unplayable discs marked as "very good."  CD-Rs in a CD case.  All from "reputable" high feedback sellers.

 
kodave said:
In the past 3 months I've received 3 completely incorrect books alone. A rough calculation is I've had over 40 defective/incorrect/damaged/lost items in the past 15 months that I've had to get refunds for. I don't have your luck or your karma.
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Me too...I just got my last of us...it is unplayable.. this game is defective. When I put on

the disc in my console, it shows a black screen. I think the minor scratch
on the disc is the main problem of the game. In simple, I cant get into the
game not to mention playing this game. I am slightly disappointed about
that because I get a good deal by using your promotional code last week so
that I can get the cheap price to get this game. However, it is far from
satisfactory.

 
Ah...that kind of sucks, then. I usually order obscure things from them and end up with sealed copies (gotten a lot of sealed manga) which could explain my luck. Don't want to jinx myself for the 40 volumes I bought with the 45% off...

Also noticed their in-store for this week was "Sell us 3 or more Books, We'll Pay You an additional $5 Credit". Could mean a good deal of book restocks in time for next week's codes.

 
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I will say this, I absolutely love the brick and mortar stores and have since I was a kid. The deals are fantastic, the people in-store doing customer service are usually pretty great, and usually - USUALLY -  they have pretty good standards about what they buy back. I was always really picky with video games, DVDs, and blu rays. Books, though, I was pretty flexible with. Occasionally I would buy back books we weren't supposed to (no bar code, etc.) if they were the same book but a different edition than what was in the system. But, honestly, I didn't do a whole lot of book buy backs. And if I did it was usually old ladies selling back mystery and romance novels. Creepiest thing I ever bought back? Some guy's porn collection. Actually, I take it back. Renting out porn to people was creepier. Especially when it was people coming in to return it the next morning to get the rental credit back. But I digress.

 
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Two of the books and the game I ordered came in and I was very pleased with the conditions.

I will say that I ordered a new Fortune Street fat their clearance price, though, and I received what looked to be a previously viewed copy.  I'm a novice when it comes to Go Hastings, though.  Do they usually gut new copies and place a barcode on the discs?  It was in good condition with an unused Club Nintendo code, though, so I didn't feel it was worth complaining about.

 
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realbigexplosion said:
Two of the books and the game I ordered came in and I was very pleased with the conditions.

I will say that I ordered a new Fortune Street fat their clearance price, though, and I received what looked to be a previously viewed copy. I'm a novice when it comes to Go Hastings, though. Do they usually gut new copies and place a barcode on the discs? It was in good condition with an unused Club Nintendo code, though, so I didn't feel it was worth complaining about.
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While Hastings has recently adopted the GameStop "gutting" practice for new games, what you got was definitely a Previously Viewed copy. AKA An employee just didn't give a fuck and grabbed the first Fortune Street they saw, or they were out of new and for some reason thought sending you PV was okay.

 
Last 4 games I got from GH came complete and the 3 PS3 discs looked great and the 1 Wii disc looked good, just needing a cleaning.

I have ordered a good portion of my collection from GH over the last 3-4 years and the quality has been good to great with one  complaint being that @ least 2 games did not come with a manual but all games were playable and with some needing a cleaning. But then again I ordered mostly PS3 games along with Wii, DS, and PSP games. My main complaint had to do with the lack of Customer Service and the inability to exchange defected or wrong items but then again I have yet to experience any problems with defected or receiving the incorrect items. I did receive one cancellation over 50+ games purchased from them.

Just like GS, I keep my expectations for GH very low and most of the time I luck out with both.

 
Got 2 Blu-Rays from the last 30% sale and they each arrived in a carton/manila folder thingy, no bubble wrap inside.  Is this the new cheap way for them to send stuff now?  It's worse than bubble wrap kind, but better than poly.  The ones they sent me would be great for books and stuff that can get creases and folds, but BD cases are delicate, they need bubble wrap.  Both BDs inside were in great condition though.

 
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I think it varies. Most of my Hastings stuff came in white poly bubble mailer, but some came in the stiff cardboard envelope.
 
Most of the time I'm seeing the white bubble mailers. They're more durable than the old manilla bubble mailers. But Hastings still overuses them on orders when things should be put in a box instead.

I see those cardboard-ish manilla mailers from time to time and they're horrible. Yes they don't bend as easy which is good for some paperback books, but they have like zero give to them. It's like they're supposed to be used for paper documents or something. Nearly every one I get is overstuffed and splitting open by the time it makes it to my door. There have been multiple occasions where my local post office was nice enough to tape them back shut again so whatever is inside doesn't spill out into the mail and get lost forever, which has also happened before.

I rarely see the plastic Ziplock bags with no protection anymore.

 
All my CDs came in white bubble mailers.  I ordered some books about a month ago and I think two of them did come in those manila ones, but I considered them appropriate for those books. 

Honestly, until GH decides to either centralize their inventory or standardize each store, I don't expect much to change. Centralizing would raise prices for us since there would be the added cost of shipping everything to a central warehouse.  Standardizing the stores would be great, but might lead to raised prices of having to stock different size envelopes, boxes, etc. at each store. 

 
First post updated. It's always interesting to see what people snipe first during these used book sales. I can't tell if its re-sellers or people just buying for their own collections.

 
Just placed an order for a used GTA5 for my brother in law, code brought it down to $44.xx after shipping/tax.  However, AFTER I placed the order my confirmation page reflected the full price without the coupon ($61.xx) and now I get an error message when I try to see it on my order history page.

what the fuck, gohastings

Edit: Ok, now it's letting me see the order information, and yes, it reflects the price WITHOUT the coupon even though the coupon applied in the cart all the way to the "submit order" page.

 
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DesertLeo said:
Just placed an order for a used GTA5 for my brother in law, code brought it down to $44.xx after shipping/tax. However, AFTER I placed the order my confirmation page reflected the full price without the coupon ($61.xx) and now I get an error message when I try to see it on my order history page.

what the fuck, gohastings

Edit: Ok, now it's letting me see the order information, and yes, it reflects the price WITHOUT the coupon even though the coupon applied in the cart all the way to the "submit order" page.
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Yeah usually the codes don't apply correctly in the first 15ish minutes of them being live. It's absolutely absurd and embarrassing for Hastings, but they're obviously not updating their system any time soon.

I have no idea if CS can see what coupon code you applied to your order, but if you call or email them I'm sure they'll straighten it out for you and refund you the difference as if the code had worked. This happened to me once in the past and I got it sorted out.

Every time I place an order with Hastings, I take a screen shot of the items and prices before I click the final "submit" button. That was there's no question what I should have been charged.

 
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Great timing on this for me. Took a bunch of trades in today, and after snagging $75 in gift certs to take my family out to dinner, I had no idea what to spend the other $300 on. With this I can transfer that to best buy/ amazon credit instead.
 
Grabbed Prototype ($9.20), Mass Effect 3 ($7.90), and Red Dead Redemption ($9.42) all for PS3.  Trying to refill my PS3 collection now that my 360 has been banned.  I didn't think $26.52 was too bad for all three.  Hopefully they all ship.  Thanks OP.

 
Want to recieve an addtional $10 Credit with your used video games?
Coupon Valid In-Store Only
| Valid thru 10/31
Click to expand...

Want to recieve an addtional $5 Credit with your used media?
Coupon Valid In-Store Only
| Valid thru 10/31
Click to expand...
Maybe with these in-store promos we'll get a whole slew of new stuff.
 
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Maskim said:
Great timing on this for me. Took a bunch of trades in today, and after snagging $75 in gift certs to take my family out to dinner, I had no idea what to spend the other $300 on. With this I can transfer that to best buy/ amazon credit instead.
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How did you get so much in one trip? Did they allow you to use multiple copies of that 3/$10 coupon? I've got a whole mess of games to take up there before the end of the month to utilize that promo, but I'm going to have to take a gazillion trips most likely, since my store is usually pretty strict about stuff.

 
sgaldis said:
How did you get so much in one trip? Did they allow you to use multiple copies of that 3/$10 coupon? I've got a whole mess of games to take up there before the end of the month to utilize that promo, but I'm going to have to take a gazillion trips most likely, since my store is usually pretty strict about stuff.
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Just brought in stuff with value I guess (I remember quite a few $10+ values while they were being scanned) We've been going digital with our movies so I took down the last 40-50 we had left. They wouldn't take a couple because that location doesn't accept steel books now, apparently, and I kept a few more that only traded for a quarter each. The only promo I got to use was the extra $5 coupon, and I only got to use it once.

I did get a copy of Dynasty Warriors, for myself with the 30% coupon. I couldn't find anything else in stock that I was particularly interested in getting to keep, though.
 
Got Lego Indy 2 XBOX 360 for my son and Sonic Racing PS3 to play with my wife yesterday for $15 dlvd total.  Good deal considering Gamestop still sells Lego Indy 2 for $20 used.

Might see if there's anything else cheap to pick up today. 

 
Thanks for the heads up on the 30% off coupon. Grabbed a used copy of Diablo 3 on PS3 for $40 including shipping and handling! Split the cost with my roommate and ending up spending around $20 for a great game :) Thanks Cheap Ass Gamer Community!!

 
voraciousAPE said:
Thanks for the heads up on the 30% off coupon. Grabbed a used copy of Diablo 3 on PS3 for $40 including shipping and handling! Split the cost with my roommate and ending up spending around $20 for a great game :) Thanks Cheap Ass Gamer Community!!
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It is a great game, runs beautifully on PS3. I just wish it were longer.

 
got some random blus, even bad blus are worth $3 a piece :bouncy:

especially the ernest goes to camp/jail combo pack

 
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Got a blu ray and 2 TPB's with the 30% off, then added a Kinect for $19.99. No discount on the Kinect but $20 (+$7 shipping) seems like a good deal as far as I know. Listing says it doesn't come w/cables so no idea how they hook up to the xbox.

 
Whedon said:
Got a blu ray and 2 TPB's with the 30% off, then added a Kinect for $19.99. No discount on the Kinect but $20 (+$7 shipping) seems like a good deal as far as I know. Listing says it doesn't come w/cables so no idea how they hook up to the xbox.
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My used Kinect that I bought from GoHastings said it didn't come with cables either, but mine came with one. But yeah, if you don't get a cable, you can probably find a pretty cheap one on Amazon.

 
I ended up watching a YouTube video of how to connect it to Xbox and it seems like the only cord I need for the slim is 1 that looks to me like it's permanently attached to the Kinect itself. If that's the case then I should be fine or I'll just buy one. The used Kinect is $90 and the used Kinect - sensor only is $20 so I'm not sure what the difference is and what I'll actually be getting. We shall see.
 
I forgot to put that my situation with being charged full price after using the coupon and submitting my order was fixed by a very friendly rep over the phone. Ended up getting a used gta 5 for ps3 for my brother in law $43 shipped. Not too bad, I think.
 
Whedon said:
I ended up watching a YouTube video of how to connect it to Xbox and it seems like the only cord I need for the slim is 1 that looks to me like it's permanently attached to the Kinect itself. If that's the case then I should be fine or I'll just buy one. The used Kinect is $90 and the used Kinect - sensor only is $20 so I'm not sure what the difference is and what I'll actually be getting. We shall see.
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I have a slim w/ Kinect, and there's only one cord like you say. It would be hard buying a replacement since it's connected inside the base and you'd have to take the base apart and possibly solder some wires. I don't think they have different versions sans cord since it would be impractical production-wise, and the other end is a regular USB which even the launch 360 supported.

The difference could be that no video games are included with the "sensor only" listing. You can buy Kinect Adventures for incredibly cheap, though...

 
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 This time around, I went with two blu-rays  and a cd that received more of a marked discount when the 30% off code was applied. I'm hoping that the cd arrives packaged along with either of the blu-rays.

 
Blade said:
I have a slim w/ Kinect, and there's only one cord like you say. It would be hard buying a replacement since it's connected inside the base and you'd have to take the base apart and possibly solder some wires. I don't think they have different versions sans cord since it would be impractical production-wise, and the other end is a regular USB which even the launch 360 supported.
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Thanks so much for that info, I should have all I need then.
 
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PS3 Call of Duty II Hardened Edition worth 45 bucks? I am really a Battlefield player, but it's always nice to pwn my brother in COD.

 
From what I hear, it was a great game in Japan but got a horrible, horrible English translation.

EDIT: Never mind, I was thinking of Lux Pain.
 
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It doesn't appear there are any new gaming deals this week. Though I would be surprised if there wasn't some kind of % Off sale for Halloween. It also looks like Hastings is doing away with the 5 For $25 used books in favor of the more profitable 3 For $21.

 
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