The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

kodave

kodave

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Upvote 0 Downvote
my tales of vesperia was new but it was also crushed :( luckily the disc is fine besides one scratch it got and the manual is completely fine. I'm guessing they must of put it in the bottom of a pile or something. the oddest part being they sent me the tracking info saying it was coming from montana yet the package label says it came from amarillo texas.

 
shadowysea07 said:
my tales of vesperia was new but it was also crushed :( luckily the disc is fine besides one scratch it got and the manual is completely fine. I'm guessing they must of put it in the bottom of a pile or something. the oddest part being they sent me the tracking info saying it was coming from montana yet the package label says it came from amarillo texas.
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Amarillo is the return address for everything since that's the one thing they do process centrally. It came from a store in Montana if that's what the tracking said.

 
glad to see they still have the media mailer issue sigh 5 books in one 4 in a 2nd one im amazed it ended up in better shape than the books

 
Hastings just changed their book shipping costs. It is now a base of $3.00 per order and $0.99 per book in that order. So if you order one book, it is now a $3.99 shipping charge for that one book. If you order two books, shipping works out to $2.49 per book. 3 books works out to $1.99 per book for shipping. 4 books for $1.74 each. 5 for $1.59. You get the picture.

I knew this day would come. I never understood how they calculated $0.96 per order was feasible, or how prior to this, the free shipping on books was feasible. With discounts, it costs $3.18 to ship a 1 lbs book via USPS Media Mail, so the cost for a single book is inflated but is realistic and cheap-ish once you buy more than 1 book per order.

Even with a promotion like 3 For $21 where you would pay an average of $7.32 a book after shipping, you're now going to pay $8.99 per book (assuming you just get the three books). 5 For $25 gets you $6.59 per book after shipping assuming you only buy 5 and not 10+.

I can only assume my mail carrier lobbied for this change so he/she could deliver less packages. I will be placing far fewer orders now since they're running 5 For $25 sparingly and I'll have to be more cautious of what I order during the 5 For $25.

I hope people also get more ruthless about returns. On some levels it could be excusable to ship things shitty if the person is only paying $0.96 for shipping. But now that they're charging $3.99 for a single book? That shit better arrive on a cloud.

And unless Hastings adjusts their pricing algorithm to stop adding some kind of price increase, it will likely be more expensive to buy a single book from their own website than from their Amazon or eBay listings since the shipping charges there are $3.99. Hastings then makes less money because eBay/PayPal and Amazon are going to take a cut of the profits. But I don't see Hastings having the foresight to make that change to their pricing algorithm.

R.I.P. $0.96 shipping

 
kodave said:
Hastings just changed their book shipping costs. It is now a base of $3.00 per order and $0.99 per book in that order. So if you order one book, it is now a $3.99 shipping charge for that one book. If you order two books, shipping works out to $2.49 per book. 3 books works out to $1.99 per book for shipping. 4 books for $1.74 each. 5 for $1.59. You get the picture.

I knew this day would come. I never understood how they calculated $0.96 per order was feasible, or how prior to this, the free shipping on books was feasible. With discounts, it costs $3.18 to ship a 1 lbs book via USPS Media Mail, so the cost for a single book is inflated but is realistic and cheap-ish once you buy more than 1 book per order.

Even with a promotion like 3 For $21 where you would pay an average of $7.32 a book after shipping, you're now going to pay $8.99 per book (assuming you just get the three books). 5 For $25 gets you $6.59 per book after shipping assuming you only buy 5 and not 10+.

I can only assume my mail carrier lobbied for this change so he/she could deliver less packages. I will be placing far fewer orders now since they're running 5 For $25 sparingly and I'll have to be more cautious of what I order during the 5 For $25.

I hope people also get more ruthless about returns. On some levels it could be excusable to ship things shitty if the person is only paying $0.96 for shipping. But now that they're charging $3.99 for a single book? That shit better arrive on a cloud.

And unless Hastings adjusts their pricing algorithm to stop adding some kind of price increase, it will likely be more expensive to buy a single book from their own website than from their Amazon or eBay listings since the shipping charges there are $3.99. Hastings then makes less money because eBay/PayPal and Amazon are going to take a cut of the profits. But I don't see Hastings having the foresight to make that change to their pricing algorithm.

R.I.P. $0.96 shipping
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Well consider my book buying days from Hastings done. Can't say I never saw this coming though.

 
There goes most of my reasoning to buy books from GoHastings. Oh well, I knew it was coming. Thanks for the info kodave.

.96$ shipping will be missed.
 
Tsel said:
Well consider my book buying days from Hastings done. Can't say I never saw this coming though.
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genderbreak said:
There goes most of my reasoning to buy books from GoHastings. Oh well, I knew it was coming. Thanks for the info kodave.

.96$ shipping will be missed.
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With this move they're no longer the go-to spot for the printed word. Now without drastic sale pricing, they've fallen into line with their competitors on eBay/Half/Amazon instead of being ahead of them. It makes more sense to shop around on those sites than to just order from Hastings. Especially if you have Amazon Prime, you can get many prose books for $3.99 total in comparable condition to what Hastings offers. That $3.99 used to be more expensive than Hastings since you could get prose books for just over $2 total during some of these sales. I'm glad I unloaded and got most of the prose books on my wishlist for $2-3 each total during the past few months.

And if you're buying anything for collecting purposes like comics/graphic novels, it now makes much more sense to go on eBay and look at prices there, especially since most sellers these days take pictures so you know the exact condition and will likely get better shipping practices.

It's kind of a weird situation for Hastings to be in. They're probably losing money if they kept up the old $0.96 scheme, but now they're no longer competitive with this $3 + $0.99 shipping scheme.

I still think the company can't have that much longer left to live in general.

 
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Really sucks about the book.  I don't read a lot, I only read on the beach and I live in Massachusetts.  :lol:  But I was planning on going back to the beach next spring and would need books, too sad.  For that price I'll just stick to really cheap books from Amazon.

 
kodave said:
Hastings just changed their book shipping costs. It is now a base of $3.00 per order and $0.99 per book in that order. So if you order one book, it is now a $3.99 shipping charge for that one book. If you order two books, shipping works out to $2.49 per book. 3 books works out to $1.99 per book for shipping. 4 books for $1.74 each. 5 for $1.59. You get the picture.

I knew this day would come. I never understood how they calculated $0.96 per order was feasible, or how prior to this, the free shipping on books was feasible. With discounts, it costs $3.18 to ship a 1 lbs book via USPS Media Mail, so the cost for a single book is inflated but is realistic and cheap-ish once you buy more than 1 book per order.

Even with a promotion like 3 For $21 where you would pay an average of $7.32 a book after shipping, you're now going to pay $8.99 per book (assuming you just get the three books). 5 For $25 gets you $6.59 per book after shipping assuming you only buy 5 and not 10+.

I can only assume my mail carrier lobbied for this change so he/she could deliver less packages. I will be placing far fewer orders now since they're running 5 For $25 sparingly and I'll have to be more cautious of what I order during the 5 For $25.

I hope people also get more ruthless about returns. On some levels it could be excusable to ship things shitty if the person is only paying $0.96 for shipping. But now that they're charging $3.99 for a single book? That shit better arrive on a cloud.

And unless Hastings adjusts their pricing algorithm to stop adding some kind of price increase, it will likely be more expensive to buy a single book from their own website than from their Amazon or eBay listings since the shipping charges there are $3.99. Hastings then makes less money because eBay/PayPal and Amazon are going to take a cut of the profits. But I don't see Hastings having the foresight to make that change to their pricing algorithm.

R.I.P. $0.96 shipping
Click to expand...
Good thing I don't know how to read... LOL! erh, wait....

Requiescat in pace

 
Well my Star Ocean came in and it wasn't sealed but it was complete so I'm happy. That means my first two used orders with goHastings (Catherine and SO) both came complete so I'll definitely be ordering from them again. I know they're used and there is no guarantee of a complete copy but it seems like if many other users are reporting a complete copy it is worth the gamble so I'd like to thank all the other users who listed what they ordered and whether or not they received a complete copy. You definitely helped me out.

 
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Coper3000 said:
Rather interesting coupon if you have a Hastings B&M - found at ''the other site''.

$25 when you trade in any qualifying game for Wii, ps3/4, xbox 1/360.

http://www.ghcdn.com/assets/images/email/Hastings/HS_FSI_01052014/Coupons.jpg

Apparently they updated it to Trade 2. YMMV if you can use the above coupon. The new coupon is under their Coupons section on Gohastings.
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Thanks. Even if it is trade 2, last time I traded 2 PSP games for 25 cents each and got the $25 bonus.
 
kodave said:
R.I.P. $0.96 shipping
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Aww. I had all but given up on them when the holiday sales kicked them back into the spotlight. Guess I'll go back to that, not bothering to check my wishlist for most sales, knowing I can't get a deal between the low stock and low discount.

The one in-stock book on my list just dropped about $3, the lowest it's been in recent memory. I've never been more sure I won't buy it from them. If it dropped another $3, I'd still need combined shipping to hit my target price. It's almost as bad as buying books on Amazon, where everything's a minimum $4 shipped.

 
ordered    best of king of ring   they sent me   Bound for glory 07       told me reorder the king of the ring at  double the price if i want it.

fuck hastings

 
So, I got my Gundam 08th MS Team Collection in and...it's not exactly what I was expecting. The cover had the right picture, but just the title was holofoil instead of the entire coverart. It was also in a 4-disc thinpak instead of a clamshell package. Then I open things up and see it has Vol. 3 and Miller's Report from the Complete Collection. This is an immediate red flag since I know for a fact that Bandai just simply reused its original singles discs for these Anime Legends sets. Oh yea, and this set is 5 discs, not 4. Then I look under those two discs to find....2 copies of Gundam 0083 Volume 3 (also the "Complete Collection" label).

And I thought my Love Hina bootleg from SecondSpin was bad.

 
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DNukem170 said:
So, I got my Gundam 08th MS Team Collection in and...it's not exactly what I was expecting. The cover had the right picture, but just the title was holofoil instead of the entire coverart. It was also in a 4-disc thinpak instead of a clamshell package. Then I open things up and see it has Vol. 3 and Miller's Report from the Complete Collection. This is an immediate red flag since I know for a fact that Bandai just simply reused its original singles discs for these Anime Legends sets. Oh yea, and this set is 5 discs, not 4. Then I look under those two discs to find....2 copies of Gundam 0083 Volume 3 (also the "Complete Collection" label).

And I thought my Love Hina bootleg from SecondSpin was bad.
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Are they going to make you return it?

 
I'm a little late to the party, but I just realized that they changed their book shipping costs when I went to take advantage of the 5 for $25 promo and saw that there was a $7.95 shipping charge.

...guess I'm not building my comic collection any further for a while. Now I have absolutely no reason to buy from Hastings any more, but I wonder how much they were actually making off people like me, who usually only ordered from them during the 5 for $25/3 for $21 promos.

 
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Received all my games from the New Year sale finally. All 5 complete, and in really good shape for the most part. Great deal that was. Ended up with Sonic & All-Stars Racing, Call of Juarez: Bound in Blood, Midnight Club LA Complete, EA Sports MMA, and Pure.

 
DNukem170 said:
So, I got my Gundam 08th MS Team Collection in and...it's not exactly what I was expecting. The cover had the right picture, but just the title was holofoil instead of the entire coverart. It was also in a 4-disc thinpak instead of a clamshell package. Then I open things up and see it has Vol. 3 and Miller's Report from the Complete Collection. This is an immediate red flag since I know for a fact that Bandai just simply reused its original singles discs for these Anime Legends sets. Oh yea, and this set is 5 discs, not 4. Then I look under those two discs to find....2 copies of Gundam 0083 Volume 3 (also the "Complete Collection" label).

And I thought my Love Hina bootleg from SecondSpin was bad.
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I order 4 games including a new copy of Tomb Raider for XBOX 360. They were going to refund my money instead on sending me a new copy because they claimed they were the corporate office and not the store that sent the game. After two calls I finally got them to send me out a proper new copy and when I received it it was open. Should I send it back again? Is it their practice to open new games?

 
rocky_onasis said:
I order 4 games including a new copy of Tomb Raider for XBOX 360. They were going to refund my money instead on sending me a new copy because they claimed they were the corporate office and not the store that sent the game. After two calls I finally got them to send me out a proper new copy and when I received it it was open. Should I send it back again? Is it their practice to open new games?
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Yeah, unfortunately Hastings recently started "gutting" new games so that they can display the cases. It's mentioned in the FAQ on the gohastings web page, but they really should do a better job of letting people know.

 
CrimsonTribe said:
Yeah, unfortunately Hastings recently started "gutting" new games so that they can display the cases. It's mentioned in the FAQ on the gohastings web page, but they really should do a better job of letting people know.
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For $10 I can't really complain, but I agree they should let you know at the time of purchase.

 
So, a used PS3 Mass Effect 3 collector's edition popped up for $7. I figured it wouldn't come with any of the extras, but the steel case would be nice. Nope. Disc came loose in a regular Xbox 360 case.

 
First post updated.

Does the community here get anything out of having this centralized post? Or should this be discontinued and have any deals be a free for all of who posts it first?

 
kodave said:
First post updated.

Does the community here get anything out of having this centralized post? Or should this be discontinued and have any deals be a free for all of who posts it first?
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I like coming here. I usually check the title to see if it's changed so I appreciate this thread. Even when the title isn't updated yet, someone posting here is usually a good sign a new coupon flipped.

 
Ill agree with the others. While I haven't bought from Hastings in awhile I do appreciate this thread being updated. If this thread were to disappear I think too many unnecessary threads about each separate deal would pop up. And to be honest I dont think each deal deserves its own thread for the most part.

 
Stellar Inertia said:
Ill agree with the others. While I haven't bought from Hastings in awhile I do appreciate this thread being updated. If this thread were to disappear I think too many unnecessary threads about each separate deal would pop up. And to be honest I dont think each deal deserves its own thread for the most part.
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Agreed, and I imagine a lot of repeat questions would appear.

 
I really like having one centralized post.  I appreciate what you've done too, and if you don't want to do updates anymore (I'm not implying anything here, I'm just saying), that's fine.

It's very easy to search for it when you know exactly what the title is each time.

 
I appreciate having the centralized post and one simple thread to have in my followed content. Thanks kodave!

They finally had Dark Arisen for 360 in stock during a promo! :whee:

 
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rslater said:
I appreciate having the centralized post and one simple thread to have in my followed content. Thanks kodave!

They finally had Dark Arisen for 360 in stock during a promo! :whee:
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Lucky. I've been checking on and off for months and still no dice. Hastings makes me want to shake the crime stick. That company's run by a bunch of ding-a-lings.

 
Was tempted to get the various Gundam sets as even at Hastings prices they were cheaper than Amazon after the discount. However, 08th MS Team was on there with the same cover art, making me wary of them being bootlegs.

Still ended up dropping over $200 on anime.
 
kodave said:
First post updated.

Does the community here get anything out of having this centralized post? Or should this be discontinued and have any deals be a free for all of who posts it first?
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I think it's better to have a centralized post, it's useful to have a updating record of deals and issues people have (like mentioning that Hastings "guts" new games sometimes.) Also, thanks Kodave for maintaining the thread.

 
[quote name="unluckynumber11" post="11474429" timestamp="1390749486"]Trying to order 2 movies and 2 books with the promo, and they're charging me like $7 shipping? Did I miss something?[/quote] they changed their book shipping prices. If I'm not mistaken, they now charge you $4 for the first book, any additional is $1 (shipping)
 
[quote name="unluckynumber11" post="11474429" timestamp="1390749486"]Trying to order 2 movies and 2 books with the promo, and they're charging me like $7 shipping? Did I miss something?[/quote] they changed their book shipping prices. If I'm not mistaken, they now charge you $4 for the first book, any additional is $1 (shipping)
 
Donkey Kong 3DS is in stock but even with the 40% off it's still $19.80 + shipping to combine it with other stuff (by adding 3 of the cheapest books it comes to $30.xx).

 
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