The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

kodave

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)

Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Updated the first post with some more details for "Cyber Monday." Sale will start Sunday. Looks like jack shit for games, 30% off new books still but maybe not used, and the only good deals are 50% off used CDs, 40% off used DVDs, and 30% off Blu-rays.
 
[quote name='FNL 4EVA']dang the game sales are a joke omg! I want the b1g1 deal back or something jeez...[/QUOTE]

Have they ever had a B1G1 online? Usually its B2G1 for $1.
 
do we have a specific time we expect the cybermon code to go active? i know it says sunday in the op but i wasnt sure if we had a more specific time. thanks
 
I think I saw a banner that says it starts Sunday at 7AM but I might have seen it wrong.

edit: Yep, kodave has put it in the op. As he mentions, deals often start at 12AM CST so they could go live then

email_template_11252011_Banner.jpg
 
yep just placed an order, got Late Spring Criterion collection for $12.50 shipped, not bad. Can't decide what else I want right now

I was going to bite on the Star Wars original trilogy blu set but I still would like the complete set one day. You can get it for $20 shipped so if you want it act fast
 
I love gohastings, but as far as games go for black friday/ cyber monday they really let me down. Seriously not even a standard 30% used code.
 
The selection for used games is HORRIBLE. It's almost like they took down all the mildly popular games, and are trying to get rid of crap stock that happens to be left over. Pass.
 
Managed to pick up Lost Season 3 blu-ray for $9.10 and Dazed and Confused Criterion DVD for $2.70 before shipping.

Total $17.55 after shipping and tax. Still a good price, but damn I hate how much shipping adds to the price.
 
[quote name='buckythekat']wait no 30% used books deal on Cyber Monday? wtf[/QUOTE]

That was the BLACKFRIDAY code, worked through the end of Friday if I'm not mistaken. 30% off new and used books both.

The 3 for $21 sale on used books is pretty killer if you have some expensive used books in your list. I got Wednesday Comics for $7, which is a very tall hardbound-only comic collection that retails for over $30. Good luck!
 
Well, color me a shade of disappointment. In my opinion, this holiday sale was worse than their regular weekly sales. Hoping for better more towards the holidays. :(
 
I am not digging all of the hate here. I took advantage of the $21 for 3 books $29.99 and under twice and it was a fantastic deal.

I nabbed six books that were normally $20+ used all for only $42 total.
 
[quote name='BrolyB593']I am not digging all of the hate here. I took advantage of the $21 for 3 books $29.99 and under twice and it was a fantastic deal.

I nabbed six books that were normally $20+ used all for only $42 total.[/QUOTE]

I think they are referring to games. Overall I thought they had really good deals just not on games.
 
There's no question they were shit for gaming deals. Their new DVD deals became shit after you factored in shipping. Probably the same for other new items. But:

30% off NEW books with free shipping made for some good deals, for me personally at least. 30% off used books was okay, but not great for those of us spoiled on 40% off.

40% off used DVDs came in handy for a few DVD sets, and they rarely have 40% off DVD sales.

Same goes for the 30% off used Blu-ray, and often Hastings doesn't even discount BR even when they have promos for DVDs, so this was pretty good too if you deal hunted. Sounds like some people made some good scores on Star Wars trilogies on BR.

50% off used music like CDs and vinyl probably had some deals for those who still buy music in physical medial form.

But yes, the game deals were absolutely non-existent.

The only other thing besides game deals that could have salvaged some weekend would have been a free shipping code for at least a day, for when the % offs don't make it a good deal after you factor in shipping (i.e. cheap items).
 
[quote name='JaylisJayP']Yeah, GoHastings was in a class of its own for suck this weekend. No retailer even came close.[/QUOTE]

amazon would like to have a word with you
 
[quote name='BrolyB593']I am not digging all of the hate here. I took advantage of the $21 for 3 books $29.99 and under twice and it was a fantastic deal.

I nabbed six books that were normally $20+ used all for only $42 total.[/QUOTE]

You are, of course, on a gaming website.
 
[quote name='iggypop123']amazon would like to have a word with you[/QUOTE]

Eh...I do feel some of the hate for Amazon, but I grabbed Resistance 3 for $27.99 and Yakuza 4 for $10 so I can't really complain. The only thing I was disappointed with was they didn't come down to $15 to match Wal-Mart on Kinect Sports Season 2.
 
[quote name='kodave']30% off NEW books with free shipping made for some good deals, for me personally at least. 30% off used books was okay, but not great for those of us spoiled on 40% off.

The only other thing besides game deals that could have salvaged some weekend would have been a free shipping code for at least a day, for when the % offs don't make it a good deal after you factor in shipping (i.e. cheap items).[/QUOTE]

Definitely been spoiled by the 40% off used books. ;) I'm a major bibliophile, and I always had a hard time justifying manga content value over non-graphical literature; now, I tend to only shop for Hastings manga ever since their vast expanse of $1.99 used titles came to my attention. So now, all I can think of is, "If I wait until a 40% off, I'll save 20 cents per title, which means more for my money..." :lol:

And yeah, there needs to be a free shipping promotion sometime in the near future. The $2.28 shipping really makes a difference in what people buy. I mean, that 10% off w/free shipping code had tons of us purchasing random DVDs (like Heroes Season 1) just because of the cheap prices. If they ever want to clean out their excess media, that's the way to go.

You can apply BLACKFRIDAY and CYBERMON to your cart, but they do nothing. :(
 
I had a couple of odd things happen with two book orders:

I emailed Hastings asking if they gave me the wrong tracking number for a book because the tracking number said the package was delivered in Arkansas (instead of California) the same day I ordered it (16 hours later), which probably wouldn't even be possible with First Class mail coming from a Hastings store in Arkansas.

Instead of answering my question, CS just said that I should have received my book by now (which I shouldn't have, especially since they ship books by Media Mail), so because I hadn't received the book yet, they were refunding it. So assuming USPS doesn't lose or steal my book, and assuming it was actually placed in the mail and they just emailed me the wrong tracking number, I may be getting a free book from them. It was $7 though, so not a huge loss for them.

Another one of my book orders has a tracking number which comes up with "Delivery status information is not available for your item via this web site." Google-ing around leads me to believe the Hastings store that shipped these just paid for Delivery Confirmation rather than Tracking. Of all the tracking numbers I've gotten from Hastngs, I've never had one that was DC only.

Hopefully I actually receive all these items. I would re-order the book from the first paragraph since it was a new book, but I suspect CS has no idea what the store did with the actual tracking number or they can't be assed to figure it out, so like I said, I think that will end up shipping to me for free.


Edit:

OP updated for Tuesday. Buy 1 Get 1 Free on all Sims 3 PC titles. Select games will be $14.99 or less. No deals on books or movies.
 
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Here is next weeks online deals. Looks like absolute shit again, unless theres some good board games or musical instruments you want:

Static_12.04_Games.jpg

Static_12.04_Books.jpg

Static_12.04_Movies.jpg

Static_12.04_Music.jpg

Static_12.04_Trends.jpg

Static_12.04_Elect.jpg


Also, someone on Facebook posted this, regarding the pattern to shipping discount promotions:

In practice, they usually give a 24-48 hour free shipping code every 7 weeks ( give or take a week ) and it's usually on a Thursday. Their last one was on Nov 17th so unless they do a special one before the holiday I wouldn't hold my breath for another one until the first week of January.

It also tends to fall on a week where the week-long deal is for discounted shipping... so that's a pretty good heads up to keep an eye on Facebook Wednesday/ Thursday of that week.


So it looks like we might be out of luck there for a while too.
 
[quote name='kodave']Here is next weeks online deals. Looks like absolute shit again...
Static_12.04_Games.jpg

[/QUOTE]





Their 'email blasts' with actual deals don't always use the same assets :cool:
These are just standard weekly placeholders for each department and are not really the deals like the B2G1 $1, 30% off etc. sent via email.

I'm going to go ahead and order what is in my cart though as their prices are currently deal prices.
 
[quote name='Muthafodder']Their 'email blasts' with actual deals don't always use the same assets :cool:
These are just standard weekly placeholders for each department and are not really the deals like the B2G1 $1, 30% off etc. sent via email.

I'm going to go ahead and order what is in my cart though as their prices are currently deal prices.[/QUOTE]

I'm going to disagree with you on that. I get all of their emails and since I've been doing this thread, the only time the emails differed from the category headers was when they had multiple book deals going on. The % offs have definitely appeared in the headers in the past along with shipping and B2G1 type deals. I'm not saying they can't announce something else via email and not have it in the header, but its not like that's usually the case as of late. If anything its the surprise Facebook/Twitter 24 to 48 hour deals that don't appear in the headers and don't hit email until after they hit social media first.
 
Hastings is quickly going the same route that caused me to stop shopping at fye altogether. Inexplicably stopped percentage off used products. In this case games. Seriously these deals are horrible. fuck hastings.
 
[quote name='kodave']OP updated, for whatever that's worth.[/QUOTE]

Thx but their deals have been lacking as of late, which is sad, a ton of stuff on my wishlist is available now.
 
[quote name='kodave']I'm going to disagree with you on that. I get all of their emails and since I've been doing this thread, the only time the emails differed from the category headers was when they had multiple book deals going on.[/QUOTE]

Not sure why? My email clearly shows what I've stated.
 
The funny thing for me is that I would probably spend most of my videogame money at Hastings if they'd have a good sale. But when that budget goes, it goes....they're running out of time. Guess they don't care.
 
I used to order alot of my games through hastings, but since they updated their website their deals have really sucked. They are losing customers by the minute. Oh well I guess their letting Amazon and New Egg gain customers. The bottom just fell out on hastings! :(
 
[quote name='Muthafodder']Not sure why? My email clearly shows what I've stated.[/QUOTE]

Well then next time they send out an email for their weekly deals that doesn't match the deal from the category header, post about it here. But as I stated before, all of the category header deals I post over the past 3 months have matched what the end up emailing us about, with the exception of when they've had some multiple book deals at once. Its not like we've missed any week long % off, B2G1, or shipping deals because they've all been in the category headers with the exception of the really short term shipping ones that are most often announced over social media.
 
[quote name='CaoPi']left 4 dead 1 still active online?[/QUOTE]

What's your question? The L4D:GOTY deal in the first post shows as in stock at $9.99 + shipping if you click the link to it. Did you not click or are you referring to some other deal?

Also updated first post with their latest promotion: 50% Off Standard Shipping On Orders Over $40. Use code SLEIGHBELLS
 
[quote name='kodave']What's your question? The L4D:GOTY deal in the first post shows as in stock at $9.99 + shipping if you click the link to it. Did you not click or are you referring to some other deal?

Also updated first post with their latest promotion: 50% Off Standard Shipping On Orders Over $40. Use code SLEIGHBELLS[/QUOTE]

I think he's asking if people still play L4D online, in which case they do, but not nearly as many who play L4D2, especially as they continue to import L4D1 maps into it. Can't wait for the next/last DLC.
 
[quote name='BobbyTastic']I think he's asking if people still play L4D online, in which case they do, but not nearly as many who play L4D2, especially as they continue to import L4D1 maps into it. Can't wait for the next/last DLC.[/QUOTE]

Got it.
 
I think this is the first time in 2 years that I went over a month without buying a single thing from Hastings. As others have mentioned, it seems to have started when they changed their website. The change didn't improve shit either.
 
I think everyone should comment about how they want 30% off used videogames before Christmas on their facebook page. They probably don't like the bad press there, and more than likely couldn't care less what we say here.
 
bread's done
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