The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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[quote name='Vinny']They have like... nothing in stock, more annoying made by the fact that it shows up as in stock when you search but OoS as soon as you click. Plus it's annoying as fuck how some items seemed to have finally dropped but aren't available anymore.:whistle2:?[/QUOTE]

Yeah, I hate that too. It's always on stuff I really want to and been waiting to drop for weeks and then when you click on it, NOT THERE! Hasting you tease. T___T
 
[quote name='Vinny']They have like... nothing in stock, more annoying made by the fact that it shows up as in stock when you search but OoS as soon as you click. Plus it's annoying as fuck how some items seemed to have finally dropped but aren't available anymore.:whistle2:?[/QUOTE]


Someone correct me if I'm wrong, but I think the 'showing up in stock' may be due to the fact that multiple versions are grouped into one listing. For instance if you search for Watchmen, when you click on Watchmen there may be Paperback, Used Paperback, Hardcover, Used Hardcover, etc. If any ONE of those are in stock, the entire item will be listed as 'in stock' if you search Watchmen.

Also regarding price drops for OOS items, I think that if the item is OOS then the price means zilch. A 'real' price doesn't seem to be assigned until the item is actually in stock. The oos prices just seem to me to be some sort of odd placeholder price that means absolutely nothing.
 
Bah of course I got Tangled cancelled. Had it for $10.75

I should maybe get in touch with my CC company since I placed 5 orders. Hoping they don't freeze my card.
 
Alright I got back from work at 3AM earlier today and found out about this promotion. I immediately checked if 3D blu ray movies were part of the deal. To my surprise, YES!
I ordered:
Lion King 3D
Tangled 3D
Beauty and the Beast 3D
Dante's Inferno

All for $50 including shipping. The normal price for 3D is typically 30+ for Disney movies. It now shows OUTOFSTOCK, but I ordered when it was INSTOCK. I hope to receive the items!
 
A lot of what I was looking for was out of stock. I swear White Knight Chronicles what OOS when I ordered, but then was back in stock 5 min later.
Oh well.

Rage (360)
Dead Space 2 (360)
Castlevania: Order of Ecclesia (DS)
Futurama Vol. 5

41.xx shipped. I'm always am a sucker for gohastings, I only had a couple bad cases from them, otherwise everything has been great.
 
[quote name='Whedon']Someone correct me if I'm wrong, but I think the 'showing up in stock' may be due to the fact that multiple versions are grouped into one listing. For instance if you search for Watchmen, when you click on Watchmen there may be Paperback, Used Paperback, Hardcover, Used Hardcover, etc. If any ONE of those are in stock, the entire item will be listed as 'in stock' if you search Watchmen.

Also regarding price drops for OOS items, I think that if the item is OOS then the price means zilch. A 'real' price doesn't seem to be assigned until the item is actually in stock. The oos prices just seem to me to be some sort of odd placeholder price that means absolutely nothing. [/QUOTE]

I think the site is just slow to update, but of course neither of us can prove any of this. I've had items that were both OOS in the past when you click on them, but both showed in stock on the search page. The next day, they both change to OOS on the search page. It's kind of hard to predict how Hasting's site works since it's constantly cluttered with errors, but that's probably half the fun. But most of us are used to it, so no biggie.

They've come a long way since a couple years ago when I started shopping with them, and they've digressed and progressed in that time, but there really is no answer to how Hasting codes their stuff.

Personally I think the site is just slow to update things that are OOS on the search page, hence it staying there on the search as in stock when you search it, but OOS on the product page. Now when things go OOS after people order it, that's a whole other issue concerning store stock and online stock not meshing, which is what they are actively trying to figure out.

As for the placeholder price issue, you can't always tell if it's a placeholder price or not. Sometimes it's obvious, and sometimes it isn't. For example I wanted Fruits Basket awhile back and it was $22.xx, and then it dropped to $19.99, and when I clicked on it, it was actually $19.99, so wasn't a placeholder price. You can't predict prices with Hastings, so you never know. Sometimes they are price errors too as I've taken advantage on some of those as well because I thought it couldn't be that price, but when I click on it, it is, and I buy them. ^___^

Nobody here (or at least on this page) is complaining about not getting a low price. Just commenting on how it shows in stock and a lower price for some items on the search page, but when you click it, it's OOS, which makes for sad face for all.
 
Roll your eyes, it's time for another LEGO Batman 2 post :)

They fixed the price between last night and today, but of course it was OOS.

While looking for other crap, one copy came back in stock.

Picked up for $48 shipped:
Rage ($7)
Blacksite: Area 51 ($5)
The Batman Season 2 ($4) UPDATE: Canceled (rebought new at BestBuy.com for $5)
LEGO Batman 2 ($29)

I'm just hoping they cancel or ship LEGOB2 rather quickly so I'm not wondering all weekend.

On a completely unrelated note: I rented Chuck Season 5 (Final season), felt really confused during the 1st episode, and realized I had never seen season 4!
 
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[quote name='Squarehard']It's kind of hard to predict how Hasting's site works since it's constantly cluttered with errors, but that's probably half the fun.
[/QUOTE]


I think that sums it up nicely. Sorry if I overstepped there, I was trying to be helpful, but realize that the more we think we know about how GH works, we're probably all wrong!

A friend is browsing GH today (her first time) for graphic novels and I tried to explain to her how searching requires some extra effort. My example to her was that I am trying to finish up my Fables, Preacher and Sandman TPB collections and over half of those in my Wishlist don't even have Fables, Preacher or Sandman in the title, but are listed under the title of the specific volume and you need to find that by looking it up on Amazon. Not only that, but two or three Fables have the author listed as Mark Buckingham (the artist) instead of Bill Willingham. It can definitely be tricky navigating the site and I still have a lot to learn. (So if there's an easier way to find TPB's without using Amazon feel free to fill me in).
 
I wasn't even going to try to get in on this 7/4 promo after ordering a bunch of games with the previous codes, but lo and behold, I found 3 used blurays I wanted for a decent price and :ps3:Max Payne 3 still in stock. $38 shipped for MP3, MJ's This Is It, V for Vendetta and La Femme Nikita.
 
[quote name='Whedon']Also regarding price drops for OOS items, I think that if the item is OOS then the price means zilch. A 'real' price doesn't seem to be assigned until the item is actually in stock. The oos prices just seem to me to be some sort of odd placeholder price that means absolutely nothing.[/QUOTE]

This is pretty much true 99% of the time. SOMETIMES you can catch the system before it updates in the middle of the night at like 3 AM. The item will come back into stock with say, a $3.99 place holder price. You'd have to snag it right then because within minutes (to a couple of hours) the system will correct it to the 'market' price of $8.99 (just an example) after it sees what people are selling it for on Amazon Marketplace and eBay. But this is a hard feat to pull off. So for all intents and purposes, the OOS price should just be considered a placeholder and not the actual in-stock price.
 
[quote name='Whedon']I think that sums it up nicely. Sorry if I overstepped there, I was trying to be helpful, but realize that the more we think we know about how GH works, we're probably all wrong![/QUOTE]

Not at all. It's always fun to have these discussions though because it is unpredictable. ^__^
 
[quote name='Whedon']Someone correct me if I'm wrong, but I think the 'showing up in stock' may be due to the fact that multiple versions are grouped into one listing. For instance if you search for Watchmen, when you click on Watchmen there may be Paperback, Used Paperback, Hardcover, Used Hardcover, etc. If any ONE of those are in stock, the entire item will be listed as 'in stock' if you search Watchmen.

Also regarding price drops for OOS items, I think that if the item is OOS then the price means zilch. A 'real' price doesn't seem to be assigned until the item is actually in stock. The oos prices just seem to me to be some sort of odd placeholder price that means absolutely nothing.[/QUOTE]

That was true in the past where they would show each title just ones (so the PS3 and 360 versions, plus new/used/pre-owned would all be shown as one result).

Now they list each item and version separately (ie, there's a separate result for :ps3: Max Payne 3 new, :360: Max Payne 3 new, :ps3: Max Payne 3 used, and so on). I thought they did this to help which what's actually in stock but it doesn't appear to be working...:whistle2:?
 
All for 360:

Condemned 2: Bloodshot
The Last Remnant
Devil May Cry 4
Blue Dragon

Merchandise: $13.74
Shipping: $9.12
Tax: $1.96
Total: $24.82

Should I do this... ?
 
It's an okay deal, not the best. $6.25 per game. Condemned is great and I personally enjoyed the Last Remnant. DMC4 isn't bad, but Blue Dragon I couldn't get into (in part because one of the actors from Digimon voices the main character in this game).
 
STILL getting the system error whenever I try to check out. In the midst of all that, 3 items went out of stock. Ugh, so frustrating. It's been two weeks with this error now.

AND another thing goes out of stock. So, that's 10 minutes of me trying to get my order to go through, with 4 movies going out of stock whilst doing so. =/
 
Man, this shipping is a killer if you are trying to buy old games. The 4 games I want comes out to 13 bucks, which is fantastic, but the shipping is 9 dollars which brings it up to 22. The shipping cost pretty much negates the 40% off deal.
 
I don't even pay attention to this thread and I can tell you that shipping is generally $2.28 ($2.28 x 4 = $9.12). It had been $0.96 for a short period of time so that's why you probably think it went up.
 
[quote name='blucadet3']Is it just me or did shipping go up since yesterday? 9 bucks on 4 items seems higher than it was showing with the last coupon.[/QUOTE]

Standard shipping is $2.28 per game when there isn't a sale. There was a $0.96 shipping code last week, but I don't believe there was on from the Sunday change, so not sure what could have caused your cart to still show the $0.96 shipping. Maybe the cache was glitched and kept showing the wrong discount, since it tends to do that on my browser from time to time. But in any case, shipping is and has always been $2.28 per game.
 
Thanks for clarifying the shipping thing. 3 bucks a game seems excessive but I guess they figure they are coming from 4 different stores.

I ended up ordering GTA IV complete, Sacred 2, MW1 and MW2 for 50 bucks after the discount and 13 dollars in shipping and tax...not too bad, but nothing super great either. Checked ebay and gamestop before pulling the trigger and the prices were a little better even including shipping and tax.

I wish the stores had the games the prices on the website. The used prices in store are a joke.
 
[quote name='VaultDweller']am i banned or something? site wont let me buy shit since last year :([/QUOTE]

Contact GoHastings customer service.
 
A few of the things I wanted went out of stock and now, while being out of stock, have jumped up in price to the point where I no longer want them. Dammit. Things went from $7 to $12. Ugh.

Of course, the code is no longer valid and one of the movies I wanted comes back in stock. Why did the code end an hour early anyway? It started at midnight central time. I would've thought it'd go to til midnight central time the next day.

I've had great customer service from the CAG GoHastings rep, but I guess I just haven't had good experiences with the site itself lately. Bummer.
 
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[quote name='Tsel']
I've had great customer service from the CAG GoHastings rep, but I guess I just haven't had good experiences with the site itself lately. Bummer.[/QUOTE]

The customer service can only do so much when it comes to the site, which is a damn shame because they are great. But yeah, it really does suck with what's going on with your account. I can't imagine what I'd do if I couldn't shop on Hasting's site. :*(
 
Been pondering rebuying Max Payne 3 for awhile, and figured why not for 28.80.... Turns out the code stopped working as I go through checkout. I guess it's not meant to be.
 
How do i check where my games are that I ordered on sunday? I goto order tracking and there's nothing there detailing where in the US my games are and the estimated arrival. AWD isnt like this.
 
Made another order before the code expires. This time all anime DVDs:

Girls Bravo Volume 1
Girls Bravo Vol. 2
Girls Bravo Vol. 3
Girls Bravo Vol. 4
Girls Bravo Vol. 5
Girls Bravo Vol. 6
Coyote Ragtime Show Vol. 1
CRS Vol. 2
CRS Vol. 3
Gunslinger Girl Vol. 1
Gunslinger Girl Vol. 2
Gunslinger Girl Vol. 3
Pumpkin Scissors Vol. 1
Pumpkin Scissors Vol. 2
Pumpkin Scissors Vol. 3

Total after shipping was $36 something.

So spent about $200 for 60Plus items. :D
 
[quote name='Royal High Knight']How do i check where my games are that I ordered on sunday? I goto order tracking and there's nothing there detailing where in the US my games are and the estimated arrival. AWD isnt like this.[/QUOTE]

Check your email. You should have received shipping notifications once they were sent. If you have not received a shipping notification then they have yet to be shipped.
 
[quote name='Royal High Knight']How do i check where my games are that I ordered on sunday? I goto order tracking and there's nothing there detailing where in the US my games are and the estimated arrival. AWD isnt like this.[/QUOTE]

Just go to your account and go to order history. It won't show you the tracking for the items, but it will say if it's been shipped, in progress, or canceled, so everything you need to know is there. And Amazon shows tracking for everything fulfilled by Amazon, so it's not going to be like that on Hastings, or many other places for that matter, so shouldn't go in with such high expectations.

But if you haven't received an email for products you ordered on Sunday, then they will probably be canceled since usually if it's past two days, it's just a matter of time before it gets canceled.

Go check your account's order history.

[quote name='HydroX']Check your email. You should have received shipping notifications once they were sent. If you have not received a shipping notification then they have yet to be shipped.[/QUOTE]

It's usually safer just to check your account because the emails are not ALWAYS sent out due to some sort of bad coding on their end. I've had to check my account for numerous orders in the past that's shipped and I never received confirmation on them. It's just safer to check the order history if it's taking too long.
 
Damnit! I was adding my last item to the cart and the freaking happybirthday code stopped working. I thought I'd be ok since it was only 11:15 where i'm at but I guess not. I hope they have another similar sale soon.
 
Alright thanks guys. The games shipped, I just though like amazon and best nuy, you get to see adaily report of where your games are at and when they might arrive? Ive ordered from gohastings twice before and Im pretty sure I got to see where my games where located every day.
 
[quote name='Royal High Knight']Alright thanks guys. The games shipped, I just though like amazon and best nuy, you get to see adaily report of where your games are at and when they might arrive? Ive ordered from gohastings twice before and Im pretty sure I got to see where my games where located every day.[/QUOTE]

You do, but it's through the USPS tracking website instead of it being integrated into the website a la Amazon, etc. Hastings isn't big time enough for that.
 
[quote name='HydroX']You do, but it's through the USPS tracking website instead of it being integrated into the website a la Amazon, etc. Hastings isn't big time enough for that.[/QUOTE]

Booyah, there you go. Thank you, thats what I needed.:applause::applause::applause:

Bad thing is my fucking games are still in TX, so I can expect those games in a week or so. Not that Im in a rush, but the sooner the better.
 
made an order a little while ago, and now that I received the invoice im being charged full price. Same with the pending charge on my CC. fuck, now I remember why I quit buying from this shit company.
 
[quote name='edson13']made an order a little while ago, and now that I received the invoice im being charged full price. Same with the pending charge on my CC. fuck, now I remember why I quit buying from this shit company.[/QUOTE]

if it's a lower price when you check out and even after its processed isn't that breaking some laws of some sort? I better not be charged full price on my last order. I literally checked out at 12:55 eastern time.
 
[quote name='edson13']made an order a little while ago, and now that I received the invoice im being charged full price. Same with the pending charge on my CC. fuck, now I remember why I quit buying from this shit company.[/QUOTE]

Did you see the discounts applied at the final checkout page, or did you just do the auto clicking to finish? I ask because the code has been expired for awhile now, so not sure if the code was applied when you checked out. If you did use the code while the sale was still going though, you can always call up customer service tomorrow and have them apply the code to the order, assuming you did use the code while it was still active. Otherwise they probably won't help you since you didn't pay attention to it. But if it's not the latter, then call them up and they will be able to fix it since I've had that happen to me in the past before when codes were active, but went through as full charge.
 
How quick are they at sending out invoices? I've gotten confirmation emails bit no invoices yet. Not really worried on an invoice for the one I placed a little over an hour ago, but more so the order I placed early on the 4th.
 
[quote name='FlamedLiquid']How quick are they at sending out invoices? I've gotten confirmation emails bit no invoices yet. Not really worried on an invoice for the one I placed a little over an hour ago, but more so the order I placed early on the 4th.[/QUOTE]

The confirmation email of your order is your invoice.
 
[quote name='Squarehard']The confirmation email of your order is your invoice.[/QUOTE]

then why does that email say I will be getting an invoice shortly?
 
[quote name='Squarehard']Did you see the discounts applied at the final checkout page, or did you just do the auto clicking to finish? I ask because the code has been expired for awhile now, so not sure if the code was applied when you checked out. If you did use the code while the sale was still going though, you can always call up customer service tomorrow and have them apply the code to the order, assuming you did use the code while it was still active. Otherwise they probably won't help you since you didn't pay attention to it. But if it's not the latter, then call them up and they will be able to fix it since I've had that happen to me in the past before when codes were active, but went through as full charge.[/QUOTE]

yea, the discount was still active. I would have noticed a sudden triple digit final charge. Ive already emailed them since the call center is closed. If push comes to shove, and they try and charge me anything other than the price I agreed to, Ill just have amex do a chargeback. Ive had enough issues with gohastings already. Really dont know why I ordered again :cry:
 
[quote name='FlamedLiquid']then why does that email say I will be getting an invoice shortly?[/QUOTE]

The "invoice" is when your order ships, because they don't charge you until everything ships, and then they confirm what was shipped and what wasn't, so that will actually take awhile. Your question was pertaining to the prices you were charged, and if the email confirmation on the prices were discounted, it will be that way when your orders get shipped, which is what I was trying to bring your attention to.

[quote name='edson13']yea, the discount was still active. I would have noticed a sudden triple digit final charge. Ive already emailed them since the call center is closed. If push comes to shove, and they try and charge me anything other than the price I agreed to, Ill just have amex do a chargeback. Ive had enough issues with gohastings already. Really dont know why I ordered again :cry:[/QUOTE]

Just give them a call tomorrow morning then, and reference the email case # they sent you. But you keep ordering because the sales are good, ^__^. Call them up and let them know what happened, and I'm sure they'll be able to help you out. Good luck with it tomorrow, and let us know how it goes.
 
[quote name='edson13']yea, the discount was still active. I would have noticed a sudden triple digit final charge. Ive already emailed them since the call center is closed. If push comes to shove, and they try and charge me anything other than the price I agreed to, Ill just have amex do a chargeback. Ive had enough issues with gohastings already. Really dont know why I ordered again :cry:[/QUOTE]

On your Order Confirmation email which price does it show?
 
Well that's bullshit if the discount was actually showing. What does your email show? Either way though I'd try not to get too worked up about it. I'm guessing it's something that they'll fix for you when you get in touch with them.

Also, I got a bunch of shipping notices on about half of the Blus I ordered.
 
If you order at the last minute and the code expires while you're checking out, they charge you the full price. Happened to me once with a free shipping code, I believe it was. CS was nice enough to take care of it and either adjusted the order or refunded me the shipping costs I shouldn't have been charged. Obviously their system needs updating to prevent this from happening, one way or another. So if the code didn't apply for you, just contact CS. That's the only way the situation will get resolved. Hastings will fix it, so no need to get up your credit card company's ass about immediate chargebacks or something. What would be super shitty though is if someone overdrafted via debit card because of a Hastings error. And that would absolutely suck, which is why Hastings should have their shit together a bit better than they do.

Before people say shit like "ISN'T THIS [THE CODE SHOWING THE DISCOUNT THEN CHARGING ME FULL PRICE] ILLEGAL????" - They're not doing it on purpose. And their incompetency in not having an absolutely perfect coupon discount system in their e-shopping-cart isn't even close to actionable legal negligence. It's an obvious mistake so either they adjust your order price or cancel the order all together, which is what they'll do once you bring the mistake to their attention. But they're not committing crimes. Yes, it's a shitty unfortunate position for the consumer to be in, but this isn't criminal.

First post updated. 30% off if you order 3 or more used items. Good through Saturday. Time for pages more of "THREE DOLLAR SHIPPING?!?!?!?" (even though $2.28 doesn't equal $3) and "SHIPPING KILLS THE DEAL" (because math is apparently so hard).
 
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