The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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[quote name='Tsel']Yep, referenced that in my post. Every Blu-ray on my wishlist has had its picture changed to reflect the DVD boxart when before it was the Blu-ray boxart. A lot of things are missing images and coming up as unknown. Don't really know why.[/QUOTE]

i seen it happen before about three weeks ago.
 
[quote name='cjenvy']3 for 21 used books 29.99 or less is live (perfect for box sets and newer hardcovers) 2THUMBS[/QUOTE]

Like normal, some higher priced books snuck in.

I just cleaned up on a ton of expensive books for $7 a pop. Kind of insane.
 
[quote name='kodave']Like normal, some higher priced books snuck in.

I just cleaned up on a ton of expensive books for $7 a pop. Kind of insane.[/QUOTE]

i cant find anything over 30 bucks thats in stock and im having trouble finding any box sets period
 
[quote name='cjenvy']i cant find anything over 30 bucks thats in stock and im having trouble finding any box sets period[/QUOTE]

I'm not sure what you're referring to with "box sets" - I assume manga? Not everything under their "qualifying titles" link qualifies, but I know I just ordered 4 $30 or higher books. Capes 'n' tights stuff.
 
[quote name='kodave']I'm not sure what you're referring to with "box sets" - I assume manga? Not everything under their "qualifying titles" link qualifies, but I know I just ordered 4 $30 or higher books. Capes 'n' tights stuff.[/QUOTE]


yeah stuff like complete series sets and what but im not even looking under qualifying titles at this point hecki cant find any tpb's (batman uncanny xmen etc etc whatsoever ) no clue what im doing wrong
 
im gonna assume you were the one who snatched that absolute batman btw and the robin search for a hero that was in my cart kodave you evil bastard
 
[quote name='kodave']I'm not sure what you're referring to with "box sets" - I assume manga? Not everything under their "qualifying titles" link qualifies, but I know I just ordered 4 $30 or higher books. Capes 'n' tights stuff.[/QUOTE]

If you don't mind me asking, what'd you get?
 
Pretty disappointed that the Walking Dead Compendium vol 1 is in the link, but doesn't get the sale applied to it. Sad.

Though I did get the first Omnibus or whatever of Hack/Slash. See how that series is...
 
[quote name='4thHorseman']Pretty disappointed that the Walking Dead Compendium vol 1 is in the link, but doesn't get the sale applied to it. Sad.

Though I did get the first Omnibus or whatever of Hack/Slash. See how that series is...[/QUOTE]

i had the same problem with at least 5 or more books i tried to order, they appear on the link but the discount doesnt apply. As I was trying to find a third, my first choice went OOS, so I wound up getting three books Id never heard of when I originally set out to buy one on my wishlist. But the second one I found sounded so interesting I had to find two more to go with it....
 
[quote name='eLefAdEr']So I've "given up" on trying to track down an order that shipped on 6/19 but never arrived. Had a chat with my handling Post Office's manager about what else I can do from my end and they suggested I ask the sender request a trace.

I've just sent an email to support@gohastings with all of the details and will update here when I get a response.

Disappearing mail is very rare in my experience but mistakes happen. Here's hoping I get a quick refund.[/QUOTE]

Just an update, received a response this morning from CS that they will issue a refund to my funding credit card account and it should show up in a couple business days. I probably could have contacted them much sooner. I don't recommend waiting as long as I did to request a refund if a USPS shipment goes missing but like I wrote before, missing mail is very rare and I was hopeful it would eventually turn up.
 
Well played, Hastings, well played. I woke up this morning and saw two Absolute Sandman in stock. They tend to be rare and go quick, and figuring we were still five days away from a new sale, I went ahead and ordered.

And now 3 for 21.

I am just going to keep muttering to myself "they would have gone out of stock", "they will probably get canceled", or "they probably wouldn't have been included in the sale."
 
For the first time I ordered a book off of Hastings on eBay because the price was much much lower compared to their own site, and I figured the eBay listing was going to jump up in price that night to match their website. It was a hardcover book, sent in a poly bag. Poly bag is ripped up sitting in my mail box. Book is banged to shit on the corners, likely from the unprotected poly mailer.

111v6m0.jpg


I'm tempted to leave them neutral or negative feedback on eBay. If an individual seller pulled that kind of shit, they'd definitely be getting negative feedback. I've tried to explain this to Hastings in emails where things have been damaged in shipping, but they don't care since there's no negative feedback threat when you order directly from their own website. I've mentioned before I do a lot of eBay buying too, and I've had people ship things in manilla envelopes, and 90% of the time they come in good shape, compared with Hastings where I can be sure the package is going to be ripped in several spots. I just don't get it. Hastings needs to take some pride in their packaging and stop nickel and diming it.

I also got another used book from their website today. Sealed new. Shipped in a giant padded manilla envelope thing shown in the picture above. Envelope was ripped of course but the book was fine.

[quote name='cjenvy']im gonna assume you were the one who snatched that absolute batman btw and the robin search for a hero that was in my cart kodave you evil bastard[/QUOTE]

All of the used Absolute Batmans went out of stock last night I believe, or definitely by this morning before the 3 for $21 was announced. I don't even think they made it to this sale. Because I remember thinking "God damn it, why would you buy a used copy from Hastings for $10 than new when there is no book discount?!" All of them, and Absolute Superman, were priced well into the $40 and $50 range. In fact I don't think any used Absolutes were in stock as of today (I could be wrong), but they almost all had come and gone in stock within 24-48 hours. I have an add-on where I track Absolute stock and I usually look at my wishlist once or twice a day. I did see some listing for a used Absolute Dark Victory on the qualifying titles link, but it was glitched out.

I did steal that Robin Search For A Hero though :)

[quote name='Tsel']If you don't mind me asking, what'd you get?[/QUOTE]

Well, "get" is kind of up in the air since I haven't received a shipping confirmation on any of them. But I got a few Batman books I'm not going to mention just yet because with my luck I'll somehow jinx them actually shipping out to me. Two of them are/were rather pricey, one was a newer HC. But I also got some Wolverine, Spider-Man and Captain America HCs, and the Fury MAX TPB, in addition to the Robin TPB I snagged from cjenvy. I also got the Kick-Ass 2 HC, Marvel Weddings TPB, and the Batman No Man's Land prose book in HC. I did notice there was a used copy of the new edition of No Man's Land Vol. 1, but I left it since I already had it. There were some other titles I was considering but I already racked up a big enough bill.

[quote name='Gycot']Well played, Hastings, well played. I woke up this morning and saw two Absolute Sandman in stock. They tend to be rare and go quick, and figuring we were still five days away from a new sale, I went ahead and ordered.

And now 3 for 21.

I am just going to keep muttering to myself "they would have gone out of stock", "they will probably get canceled", or "they probably wouldn't have been included in the sale."[/QUOTE]

Yeah, that's similar to me and that book I bought from them off eBay. Not only was I sure the price on eBay was going to jump to match that of the website, but I was sure someone was going to snag it first on eBay or Amazon. Couldn't risk waiting for a sale.

I ordered another somewhat rare used Batman TPB earlier this week when I bought some new books in the 2 for $10 deal, just because I didn't think it would make it to the next sale. I doubt it would have even made it to today had anyone else stumbled across it. Of course I have yet to receive my shipping notice for it, so I'm likely going to jinx myself on getting it.
 
[quote name='Gycot']Well played, Hastings, well played. I woke up this morning and saw two Absolute Sandman in stock. They tend to be rare and go quick, and figuring we were still five days away from a new sale, I went ahead and ordered.

And now 3 for 21.

I am just going to keep muttering to myself "they would have gone out of stock", "they will probably get canceled", or "they probably wouldn't have been included in the sale."[/QUOTE]

If it makes you feel better, they were the first thing I looked for as soon as I saw the post for the 2THUMBS deal (and I saw it about 20 mins after it was posted here) and none of them were available. Of course, if you bought the last ones, I don't suppose this helps at all.
 
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[quote name='kodave']For the first time I ordered a book off of Hastings on eBay because the price was much much lower compared to their own site, and I figured the eBay listing was going to jump up in price that night to match their website. It was a hardcover book, sent in a poly bag. Poly bag is ripped up sitting in my mail box. Book is banged to shit on the corners, likely from the unprotected poly mailer.

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I'm tempted to leave them neutral or negative feedback on eBay. If an individual seller pulled that kind of shit, they'd definitely be getting negative feedback. I've tried to explain this to Hastings in emails where things have been damaged in shipping, but they don't care since there's no negative feedback threat when you order directly from their own website. I've mentioned before I do a lot of eBay buying too, and I've had people ship things in manilla envelopes, and 90% of the time they come in good shape, compared with Hastings where I can be sure the package is going to be ripped in several spots. I just don't get it. Hastings needs to take some pride in their packaging and stop nickel and diming it.

I also got another used book from their website today. Sealed new. Shipped in a giant padded manilla envelope thing shown in the picture above. Envelope was ripped of course but the book was fine.



All of the used Absolute Batmans went out of stock last night I believe, or definitely by this morning before the 3 for $21 was announced. I don't even think they made it to this sale. Because I remember thinking "God damn it, why would you buy a used copy from Hastings for $10 than new when there is no book discount?!" All of them, and Absolute Superman, were priced well into the $40 and $50 range. In fact I don't think any used Absolutes were in stock as of today (I could be wrong), but they almost all had come and gone in stock within 24-48 hours. I have an add-on where I track Absolute stock and I usually look at my wishlist once or twice a day. I did see some listing for a used Absolute Dark Victory on the qualifying titles link, but it was glitched out.

I did steal that Robin Search For A Hero though :)



Well, "get" is kind of up in the air since I haven't received a shipping confirmation on any of them. But I got a few Batman books I'm not going to mention just yet because with my luck I'll somehow jinx them actually shipping out to me. Two of them are/were rather pricey, one was a newer HC. But I also got some Wolverine, Spider-Man and Captain America HCs, and the Fury MAX TPB, in addition to the Robin TPB I snagged from cjenvy. I also got the Kick-Ass 2 HC, Marvel Weddings TPB, and the Batman No Man's Land prose book in HC. I did notice there was a used copy of the new edition of No Man's Land Vol. 1, but I left it since I already had it. There were some other titles I was considering but I already racked up a big enough bill.



Yeah, that's similar to me and that book I bought from them off eBay. Not only was I sure the price on eBay was going to jump to match that of the website, but I was sure someone was going to snag it first on eBay or Amazon. Couldn't risk waiting for a sale.

I ordered another somewhat rare used Batman TPB earlier this week when I bought some new books in the 2 for $10 deal, just because I didn't think it would make it to the next sale. I doubt it would have even made it to today had anyone else stumbled across it. Of course I have yet to receive my shipping notice for it, so I'm likely going to jinx myself on getting it.[/QUOTE]


i hate you for stealing that robin amazon never gets a cheap seller

and what is this add on you speak of you need to hook me up
 
[quote name='CrimsonTribe']If it makes you feel better, they were the first thing I looked for as soon as I saw the post for the 2THUMBS deal (and I saw it about 20 mins after it was posted here) and none of them were available. Of course, if you bought the last ones, I don't suppose this helps at all.[/QUOTE]

Heh, I did the same thing. Had my hopes up only to have them crushed to see them out of stock.
 
[quote name='GinsuVictim']As someone who ships for Hastings, I hate the polybags. The picture above shows why.[/QUOTE]

You guys should just switch to Saran wrap at this point. Probably cheaper if you bought a giant industrial sized roll for each store.
 
I use the bubble mailers and, get this, ACTUAL BOXES (with packing material!) whenever possible, but once those run out, I'm stuck with the crappy polybags.

As a collector, I hate it just as much as you guys.
 
[quote name='kodave']You guys should just switch to Saran wrap at this point. Probably cheaper if you bought a giant industrial sized roll for each store.[/QUOTE]

so about that add on you need to tell me about
 
hmmmm one of the books i want that should be included in the sale won't register for the discount yet, i'll have to wait until tmw and see if it works without the other ones being out of stock by then :p
 
[quote name='kodave']...[/QUOTE]
I do find it interesting that a lot of your packages arrive very banged up. I think the problem lies not in Hastings, but your Mailman or Post Office.
I think I'm one of the farthest CAG's to get their stuff from them (any CONUS travel + about 1151.83 miles away from Florida) and my stuff never gets banged up as much as yours. I think you should continue complaining not to Hastings, but take it up to your Postmaster instead and tell him/her that a 1/3 of your packages arrive very banged up. I do think is just a lazy mailman that just throws your mail inside the delivery car and your box w/out care since you get a shitload of packages (at least from GH :lol: ).
 
[quote name='Carlanga']I do find it interesting that a lot of your packages arrive very banged up. I think the problem lies not in Hastings, but your Mailman or Post Office.
I think I'm one of the farthest CAG's to get their stuff from them (any CONUS travel + about 1151.83 miles away from Florida) and my stuff never gets banged up as much as yours. I think you should continue complaining not to Hastings, but take it up to your Postmaster instead and tell him/her that a 1/3 of your packages arrive very banged up. I do think is just a lazy mailman that just throws your mail inside the delivery car and your box w/out care since you get a shitload of packages (at least from GH :lol: ).[/QUOTE]

But you misunderstand - my packages from other people aren't banged up unless they too use shitty packaging too. I receive a ton of stuff in padded envelopes or thin cardboard envelopes with padding around the item and they always arrive fine. I ship things myself in padded envelopes and while I don't know how they look when they arrive, I've never had a single complaint.

The bottom line is the packaging has to be able to stand up to the abuse of the USPS system. Things are going to get tossed. Things will be placed on top of the packages. Other packaged will be thrown on top of the package. Packages will be dropped. They might even have to go through machinery of some kind to scan and sort them. You have to pack items securely. Hastings is playing a game of going with the cheapest (and therefore less protective) packaging as possible in order to save money. They're already taking a hit on shipping even at the $0.96 per order for books or $0.96 per CD/DVD. I've said it before, but that's only effective as long as the cost of the initial shipping, the return shipping and the cost of crediting people's credit cards for returns is less than whatever it would cost to just ship it more securely the first time around. I'm obviously one of the more vocal people here about Hastings, but plenty of other people have reported in too about shitty packaging. A poly bag just doesn't cut it. And for some reason, neither does their brand of padded envelopes a lot of time.

In other news, I noticed a piece of paper hanging out of the book that came in my shredded up poly bag. I unfolded it and this is what was written on it:

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Harumph. Three times already I've been completely dissappointed when I had thought I'd found some ridiculously overpriced book that I'd wanted, was eligible for the 3 for 21 discount, only to discover that the cover art/title didn't match the ISBN number (using amazon to cross reference).

Thought I was going to make out like a bandit with a HC copy of Marvel's War of Kings...but it was just the Guardians of the Galaxy tie-in (and only part 2, blech). Good deal for someone else who wants it, since it runs ~$40 normally, and I'm too lazy to try to resell it.
 
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Its not just Kodave that gets things banged up from hastings. I live in south FL, so I am far away too, but I do get a LOT of broken cases from hastings and not from other sources. Cases I do not bother to report to hastings since I collect and trade so many dvds and blurays I always have extra, unless its a box set that is irregular/irreplaceable. I once had an order of 10 blus and 2 dvds where only 2 came through without a broken case. Thats a LOT to replace even with the good prices hastings provides.
 
I did another quick scan of their inventory, and while doing so I wrote a handy guide that can help you identify if a book is eligible for for 3 for 21 deal.

1) Is the book in stock? Then no.
 
Got 4 of my 9 blu movies today and am pretty happy about it. All cases and discs were like new, and Winnie The Pooh came new and sealed with slipcover.
 
I got 5 shipments today (expecting one tomorrow) from the order I placed during the 40% sale ..
Here are the details:

1) Shipped from: COEUR D ALENE, ID
Packaging: Bubble mailer
Items/Condition: 2 game guides in very good condition

2) Shipped from: SHERMAN, TX
Packaging:Bubble Mailer
Items/Condition: 1 game guide in very good condition

3) Shipped from: NORMAN, OK
Packaging:Bubble Mailer
Items/Condition: 2 game guide in very good condition
1 Wii game (Epic Mickey) in very good condition
1 :360: Kinectimals case was cracked but like new otherwise, even included 2 day Live Gold Card (unused)

4) Shipped from: Farmington, NM
Packaging: Really big box with crushed paper inside as padding
Items/Condition: :360: Bioshock 2 Special Edition - Paper slip cover ripped pretty badly, the box is sealed (looks like factory seal) I haven’t opened it yet, but I would guess everything is there

5) Shipped from: NACOGDOCHES, TX
Packaging:Bubble Mailer
Items/Condition: :wii: Goldeneye Limited edition - Box is a bit worn, but the game inside is sealed and the classic controller came in the thick plastic wrapping.

All in all pretty happy with the condition - I wish the Bioshock 2 slip cover was a little nicer because I like to display CE’s in my home office, but I’m not going to complain because I’m pretty sure the rest is factory sealed.

I’ve got my fingers crossed for the last shipment - it has a Batman: AC CE and I really hope the statue is included in good condition.
 
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[quote name='elessar123']Got the Gundam 00 movie in. The top security sticker was still there, leading me to think it was new.[/QUOTE]

That's how my Star Driver arrived too, but when I looked inside there were prints on my blu-ray discs. :*(
 
we are having a facebook exclusive sale today only. Used cds are on sale for 99¢!! That's right only 99¢ with the promo code: Woohoo. There are over 15,000 titles to choose from! Follow the link to shop qualifying titles, but hurry this sale ends today (9/13) @ 11:59p.m. Ct.​
Click to expand...

For you audio buyers out there.
 
[quote name='elessar123']Got the Gundam 00 movie in. The top security sticker was still there, leading me to think it was new.[/QUOTE]

Weird, I got Sword of the Stranger on BD yesterday in the same condition.
 
My Batman: Arkham City CE :ps3: came today. It was shipped from MISSOULA MT in a medium sized cardboard box with crumpled paper for padding. It was in very good condition and had all of the extras. I haven't tried the dlc yet, but eveything else is great.
 
[quote name='Squall835']Weird, I got Sword of the Stranger on BD yesterday in the same condition.[/QUOTE]

The Sitter also had the sticker ontop, but they sent me the regular edition instead of the bad sitter edition. That sucks, but to get and two other blurays for $21 total makes up for it. One of the best coupons imo. Might order again tomorrow if they update the stock .
 
just ordered

2 vol ultimate muscle $60 combined
3 pretty face volumes $55 combined
2 star wars 3 book trilogy box sets $25 combined
2 star wars hardcovers $25 combined

for 64 i think saving 100 is a good deal

btw fuck whoever sniped that halo 3 book set
 
I'm still waiting on movie and game purchases I made on 9/2 that were supposedly shipped same day. I usually buy books, and they usually get here within one week. Is there some weather-related excuse for this? :(

It would also figure that most of the books on my wish list are in stock, and I don't have the money for them. =\ For anyone who enjoys Salvatore, The Legend of Drizzt cloth boxed set works with the 3/$21 deal.
 
got my blu ray movies in today:

Muppets Used - great condition, included everything

Black Swan used - rental copy, it was the 2 disc version and i wrongfully thought that meant a dvd version but i double checked now and it was supposed to be a digital copy, so i'm not upset i only got the blu ray disc, it's a possiblity.

Tangled - previously viewed. Came with case and box art and the disc, but was supposed to come with a dvd version and didn't. Maybe that's normal for previously viewed? But a bit of a bummer.

Overall, probably not going to be eager to buy more blu rays from gohastings, but not a disaster.
 
[quote name='sillymonkey321']got my blu ray movies in today:

Muppets Used - great condition, included everything

Black Swan used - rental copy, it was the 2 disc version and i wrongfully thought that meant a dvd version but i double checked now and it was supposed to be a digital copy, so i'm not upset i only got the blu ray disc, it's a possiblity.

Tangled - previously viewed. Came with case and box art and the disc, but was supposed to come with a dvd version and didn't. Maybe that's normal for previously viewed? But a bit of a bummer.

Overall, probably not going to be eager to buy more blu rays from gohastings, but not a disaster.[/QUOTE]

If you ordered Used and got sent Previously Viewed that was missing the correct companion discs, consider sending it back. Hastings needs to learn that's not cool. They literally sent you the wrong product in those cases.

Even if you ordered a Previously Viewed two disc and it didn't come with the second disc, send it back! Hastings has separate listings for 1 disc versus multi-disc offerings. Again, that's them not sending you the product you paid for!
 
[quote name='kodave']If you ordered Used and got sent Previously Viewed that was missing the correct companion discs, consider sending it back. Hastings needs to learn that's not cool. They literally sent you the wrong product in those cases.

Even if you ordered a Previously Viewed two disc and it didn't come with the second disc, send it back! Hastings has separate listings for 1 disc versus multi-disc offerings. Again, that's them not sending you the product you paid for![/QUOTE]

I'm going to send them an email about Tangled, they did send me the wrong version as i checked the bardcodes of what i ordered and what i got.
 
[quote name='sillymonkey321']I'm going to send them an email about Tangled, they did send me the wrong version as i checked the bardcodes of what i ordered and what i got.[/QUOTE]

i have gotten on them about this same problem too, not sending me the dvd of a 2 disc combo pack. I order tons of blurays and this is a common problem. I actually have the same problem at pawn shops. I think the people taking them in dont seem to understand why someone would care if you get both copies as long as you got the bluray one. This is THE ONLY time a hastings rep argued with me over a dispute, she claimed that her computer said it was only supposed to be 1 disc, even though my order form said format Blu/DVD on it. I wound up returning that one. Ive had it happen a few times before and they let me keep it (which I was ecstatic about lol)

So far Ive only gotten 1 bluray from my order and it was in perfect condition despite coming in a poly mailer. Case wasnt even broken!
 
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