The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Upvote 0 Downvote
Ended up with the following:

(Totals are before tax)

:ps3: Resident Evil 5 Gold: 10.37 Will go great with the Amazon Warehouse LittleBigPlanet 2 move special edition bundle I just bought. 53 for an entire move set, camera, motion controller, and nav controller.

:ps3: Killzone 2: 3.92 Sadly they were OOS on Killzone 3 regular and collector's editions.

:ps3: Uncharted 2: 5.59

:ps3: Resistance 2: 7.24

:ps3: Resistance 3: 9.08

:360: Castlevania Lords of Shadow: 8.10
 
[quote name='jubeininja69']depends if they want to send the email or not. there's usually two girls. i forgot the good one as she will not hesitate to do what you tell her. the other one is stubborn and usually ask you to ship stuff back. the good one has a nice soft squeaky feminine voice and she works afternoon the last time i remembered. i usually chat/flirt with them about random stuff a bit to get them to cancel.

i hoped you paid with a credit card so you can chargeback at least. if you paid with debit there's no guarantees but dispute those charges as unauthorized.[/QUOTE]

Shoot sounds like I got the stubborn girl. She said I should get an email in about 20 minutes and that was 2 hours ago. I don't think the flirty chit-chat will work since I'm a girl haha :whistle2:D. I paid with a debit card from my credit union. I think online transactions usually run as credit but I'm not sure how it works.

Edit: I just called back and she was very nice and helpful this time. Looks like everything was cancelled except my original order that I wanted plus an extra $15-ish worth of Blu rays I will have to send back. It's a huge relief. Now I just have to wait for my bank to release the hold on my funds :)
 
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[quote name='SCIENCEEE']Ended up with the following:

(Totals are before tax)

:ps3: Resident Evil 5 Gold: 10.37 Will go great with the Amazon Warehouse LittleBigPlanet 2 move special edition bundle I just bought. 53 for an entire move set, camera, motion controller, and nav controller.

:ps3: Killzone 2: 3.92 Sadly they were OOS on Killzone 3 regular and collector's editions.

:ps3: Uncharted 2: 5.59

:ps3: Resistance 2: 7.24

:ps3: Resistance 3: 9.08

:360: Castlevania Lords of Shadow: 8.10[/QUOTE]

Good pick ups man! :applause: I need to add KZ2 to my wish list for next time. That's crazy cheap. Been tempted to play Castlevania again, that's a low enough price to tempt me.

BTW, 2 of my orders have shipped already.
 
[quote name='Cjord0106']Shoot sounds like I got the stubborn girl. She said I should get an email in about 20 minutes and that was 2 hours ago. I don't think the flirty chit-chat will work since I'm a girl haha :whistle2:D. I paid with a debit card from my credit union. I think online transactions usually run as credit but I'm not sure how it works.

Edit: I just called back and she was very nice and helpful this time. Looks like everything was cancelled except my original order that I wanted plus an extra $15-ish worth of Blu rays I will have to send back. It's a huge relief. Now I just have to wait for my bank to release the hold on my funds :)[/QUOTE]


Glad to hear that! I hope it goes well for you. :p
 
[quote name='JaylisJayP']I tend to defend Hastings most of the time, but I will say one of my pet peeves is that while Previously Viewed and Used are always separated for their sales, they can't figure out or don't care to figure out how to separate them whem you searched Used games. The PV's mix in with them all. Small complaint but it's a pain nonetheless.[/QUOTE]

Have you tried the helpful links in the first post? That helps if you're just browsing used games. If you're searching, yeah, PV will come up unless you take a few extra clicks on the search filters, but I'd imagine its only really an issue with games from large series on multiplatform, like say Madden.

But if you, for example, search for "Madden", you have to click "Games" on the left to narrow it down. From there you still have 116 results. If you then go to Promotions at the top filter row and click "Best Selling Used Games", it filters out New, Previously Viewed, and Out of Stock games.

That's obviously not that intuitive or user friendly at all, but you can filter out PV.

[quote name='4thHorseman']Question for those who receive library versions of TPB's. Got my first ever one in where they have that plastic cover and backing to it. I don't like it personally. If I take it off, does it ruin the book in any way or is it pretty easy to take off with no problems?[/QUOTE]

Your copy was possibly stolen from a library and traded into Hastings. Like RayBay said, contact blucadet3.
 
[quote name='kodave']Have you tried the helpful links in the first post? That helps if you're just browsing used games. If you're searching, yeah, PV will come up unless you take a few extra clicks on the search filters, but I'd imagine its only really an issue with games from large series on multiplatform, like say Madden.

But if you, for example, search for "Madden", you have to click "Games" on the left to narrow it down. From there you still have 116 results. If you then go to Promotions at the top filter row and click "Best Selling Used Games", it filters out New, Previously Viewed, and Out of Stock games.

That's obviously not that intuitive or user friendly at all, but you can filter out PV.



Your copy was possibly stolen from a library and traded into Hastings. Like RayBay said, contact blucadet3.[/QUOTE]


Is blucadet3 doing refunds? I'm not trying to be a jerk, but what is he going to do that GoHastings won't? I mean contact him and let him know, but I would contact GH first and explain the situation and see about a refund first. Then Blucadet can sort things out with GH.
 
[quote name='HyperG']I got 3 shipment emails early this morning at like 2:30 am but obviously nothing is seriously shipping that early. And I only had 2 items, so will see how this turns out especially since one game was originally out of stock but the same item appeared twice although that one was not out of stock. Last few games I ordered came quick and were in great condition (and with all the DLC codes, however I don't expect that with every order I make).[/QUOTE]


When they update the system every night, they spend that time also mass emailing all orders that were fulfilled THAT DAY, so it probably shipped sometime in the afternoon after you placed your order and you just didnt get the email until that night because thats when they send out the emails...
 
Something weird happened in my order yesterday... I was about to check out with 13 items in my cart and noticed that a game (Kingdom Hearts 2) in my cart showed up as Previously Viewed instead of Used. The 30% and free shipping was working on it, but I've heard about the condition of PV games so I removed it from my cart. Then I reopened the item page for it and it said that the PV was out of stock and the Used was in stock, so I hit "Add to Cart" on the Used... and it showed up on my cart as PV, and just like before, the code worked on it. I kept it in my order, but I'm really hoping it is in decent shape when it comes, because it'll be difficult to explain the weirdness to customer service if I need to return it.

ETA: Not that this is the only site weirdness I've noticed on GoHastings. When I remove one item from my wish list, sometimes it removes another one too (no, I'm not clicking twice...) and also, sometimes an item mysteriously drops out of my cart when I have a bunch of stuff in there (and it's not that it's gone OOS). Definitely a love-hate relationship with Hastings.

I also refuse to buy DS games with no case, and (if anyone cares) I got the following:
Elite Beat Agents $3.48
Magical Starsign $3.48
Scribblenauts $4.90
Touch Detective $5.93
Professor Layton and the Curious Village $10.50
Flower, Sun and Rain $10.50
 
Hi, when you input a promo code when you're in the cart screen, is it supposed to apply the discount automatically or do you have to go through the check out process before it applies? Thanks.
 
[quote name='Oi Stino']Hi, when you input a promo code when you're in the cart screen, is it supposed to apply the discount automatically or do you have to go through the check out process before it applies? Thanks.[/QUOTE]

automatically.
 
[quote name='Squarehard']Already received 2 things today even though I ordered yesterday, and yesterday was Sunday.

Strange and unusual, but I'll take it. :D[/QUOTE]

How does that even happen? :shock:
 
[quote name='Tsel']How does that even happen? :shock:[/QUOTE]

That's what I said. The orders were also made during the afternoon yesterday.

Maybe USPS just hired some Jumpers.
 
[quote name='bredbu']Thats pretty nuts, maybe they didnt eve use usps they just carried it to your house[/QUOTE]

His house was on the way home for one of the employees.
 
[quote name='spatenfloot']His house was on the way home for one of the employees.[/QUOTE]

wouldn't surprise me since his orders tend to be big and there prob is a Hastings near him that has some of his online orders. They know were you live, they are watching :whistle2:# :lol:

Anyways, one of my DVD's got shipped today. The Goonies DVD for $1.72 was a steal
 
Just received 13 emails from Gohastings for some of my games ...some are one shipment but many are individual ones. This should be a full week for the mailman.
 
[quote name='Squarehard']I live in California, so no Hastings in my state.[/QUOTE]

Proof of your speedy shipping, or it didn't happen.


JK.



Kinda.
 
i never had a single error going through the shopping/adding to cart//checking out....pretty much the whole process there were never any errors or site shutdowns. So far, the only email i received was the "Thank You for your Order" order receipt
 
It's been awhile since this has happened, but everything I've ordered on Sunday has been marked shipped as of this morning. I expected at least something to be canceled, but lucky me. :3
 
[quote name='merchie89']got all 6 games shipped and im the same package, never had that before!![/QUOTE]

Your doppelganger traded them in all at the same time.
 
[quote name='merchie89']got all 6 games shipped and im the same package, never had that before!![/QUOTE]

That could end in disaster though depending on what they ship it in.
 
[quote name='CheapLikeAFox']Your doppelganger traded them in all at the same time.[/QUOTE]
or he/she bought 6 popular, high selling games ;)



All my stuff has shipped from the 30% + Free S&H offer.
 
All my order are shipped from the 30% off deal, 10 books from 4 different places via package services. Hopefully it gets here sometime early next week and in good condition considering they are D&D books.
 
HECK YEAH

Ship Qty Title Price per Item Tracking Number
------------------------------------------------------------------------------------------------
1 The Filth $8.74 XXXXX102008814976XXXXX
1 Identity Crisis $4.99 XXXXX102008814976XXXXX
1 Arkham Asylum $5.40 XXXXX102008814962XXXXX
1 Tales of the Multiverse: Batman $12.57 XXXXX102007933989XXXXX
1 Black Summer $10.27 XXXXX102008305256XXXXX
1 Final Crisis $5.74 XXXXX102008814976XXXXX
1 The Sinners $3.23 XXXXX102008305265XXXXX
1 Animal Man Volume 1 : The Hunt $3.50 XXXXX102008835069XXXXX
 
For future reference, goHastings DOESSSSSSSSSSSSSSSSSSSSSSSSS ship out even if you got an error message and thought your order didn't go through. :roll:

Whether this is a one time thing or random, obviously, NO ONE ON THIS BOARD, actually, knows.
 
[quote name='supershammy']HECK YEAH

Ship Qty Title Price per Item Tracking Number
------------------------------------------------------------------------------------------------
1 The Filth $8.74 XXXXX102008814976XXXXX
1 Identity Crisis $4.99 XXXXX102008814976XXXXX
1 Arkham Asylum $5.40 XXXXX102008814962XXXXX
1 Tales of the Multiverse: Batman $12.57 XXXXX102007933989XXXXX
1 Black Summer $10.27 XXXXX102008305256XXXXX
1 Final Crisis $5.74 XXXXX102008814976XXXXX
1 The Sinners $3.23 XXXXX102008305265XXXXX
1 Animal Man Volume 1 : The Hunt $3.50 XXXXX102008835069XXXXX[/QUOTE]

Good luck with Final Crisis, that book made no sense.
 
got a priority mail shipment coming about time they sprung for it w how much i buy i was so sick of 4+ games or books per media mailer and then waiting 2 weeks
 
[quote name='Squall835']Good luck with Final Crisis, that book made no sense.[/QUOTE]

Really? Man, I loved Final Crisis. Didn't see what was so confusing about it.
 
Everything in my order has shipped too.

Does anyone else live in a state with no Hastings and get charged sales tax? I do (in FL). I guess they might have some operations here even though they don't have B&M stores?
 
All but one thing from my order has shipped. What's odd is that I didn't receive shipping emails for over half of my order.
 
Well my games are coming from all over the country. :)

COLLEGE STATION, TX 77840
HELENA, MT 59601
POPLAR BLUFF, MO 63901
MONTROSE, CO 81401
MCMINNVILLE, TN 37110
RIO RANCHO, NM 87124
And Some "Mystery City"

Good thing is they should be here by Friday.
 
[quote name='Deader2818']For some reason, the order I placed on Sunday is still being processed. Usually doesn't take that long.[/QUOTE]

It can take quite awhile depending on when and what you ordered during the sale.

Although this time it's been super fast for all my orders, I've had an equal amount of times in the past where it's taken its time to actually ship, and in many cases flat out canceled.
 
my battlefield 3 after 48 hours are not shipped yet...very sad.....But I see there are in stock..but i order the one that is the last one which is out of stock...crying..is my order being cancelled tomorrow since it passed 48 hrs?
 
[quote name='ckc4043']my battlefield 3 after 48 hours are not shipped yet...very sad.....But I see there are in stock..but i order the one that is the last one which is out of stock...crying..is my order being cancelled tomorrow since it passed 48 hrs?[/QUOTE]

Orders are open up to 7 days usually, and in some cases even longer, so until you get that cancellation email, don't worry about it.

Ting de dong ma?
 
[quote name='Squarehard']Orders are open up to 7 days usually, and in some cases even longer, so until you get that cancellation email, don't worry about it.

Ting de dong ma?[/QUOTE]

Yes.... I said before the system made me order four bf 3 . I called hasting to cancel three of them already. But they cancelled the three order that I placed earlier. Now remained the recent one. I am so afraid that they cancel my order...
 
[quote name='Cjord0106']Hi, I'm mostly a quiet lurker here lol but I had a question for you guys. I tried for 2 and a half hours to place my order and every time i would click to submit the order I'd get an error message and my cart would empty. So I re-placed it several times hoping it would finally go through. Well even though every single one of my attempted orders was said to be a failure, I have like 10 pending orders in my account history now. Is there a way to cancel these online or will I have to wait till morning and call them? If I call them first thing, will they give me any hassle about cencelling the orders? They can't possibly have started processing because I didn't even attempt my first order till around 10 tonight. Thanks in advance for any advice you can give.

Edit: Even though there's orders showing up in my account I didn't get a single email confirmation[/QUOTE]

Just thought I'd give another update on this.

Edit: disregard the update I posted earlier. Everything was sorted out. Turns out they cancelled as promised, there was just multiple emails sent out for the same items making it appear as if they hadn't cancelled.
 
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