The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Received a HC in a poly, but magically it survived. My luck with polybags is purely based on how many hops the journey has. Oklahoma or Arizona? Fine. New Mexico or Washington? On some seriously shakey ground.

Unfortunately, when I went to put the book on the shelf, it gave me a really wicked paper cut. I have notified the BBB. Hastings can't keep selling us these types of products. And we need to update the FAQ accordingly.
 
I just tried the BLOWOUT code on a non-clearance item, and it worked. Try putting it in with different stuff you want, worth a shot guys.

EDIT: After refreshing the page, the shipping charge came back up. Oh well.
 
[quote name='hamokmonky']i tried that too, putting it on a nonclearence item. Didnt work for me. I bought the item anyway though lol[/QUOTE]

Yeah it was a couple cheap games that I didn't necessarily need right now, so I'm fine waiting :cool:
 
yea, free shipping on dvds is only 96 cents. It might be a lot if you are looking at buying a 1.99 movie, but when you generally buy box sets that are $10+, 96 cents doesnt generally break the bank. That being said, Ive had a few where I set price points for and the 96 cents + tax put me over so I didnt buy it, but its pretty rare.
 
Got one small TPB in the mail today in a bubble mailer. Arrived in great shape. I'm glad they seem to be using poly bags less for books.
 
[quote name='kodave']Got one small TPB in the mail today in a bubble mailer. Arrived in great shape. I'm glad they seem to be using poly bags less for books.[/QUOTE]

i got a hardcover in a poly today and really unless its multiple large books from same location all i get are polybags
 
Thanks for the BLOWOUT clearance notice!

Didn't find anything video game related, although there was a bunch of stuff I already own, that was available for super cheap. But did score a Marvel Select Captain America figure I have had my eye on at other places for a while.
 
Updated the first post.

3 For $21 on Used Books was sweet. Had to make 2 orders because for some reason it wasn't applying the discount properly for multiples of the same book.

My mail man is going to hate me more than he already does.
 
[quote name='cjenvy']i only grabbed 2 books and a trilogy im running out of cash[/QUOTE]

That's why you've got to make Hastings work for you! Book that legit sells for $100 on eBay? Don't mind if I do for $7. Thank you Hastings. The circle of life.
 
[quote name='kodave']That's why you've got to make Hastings work for you! Book that legit sells for $100 on eBay? Don't mind if I do for $7. Thank you Hastings. The circle of life.[/QUOTE]

im limited to amazon selling and i cant really afford to flip right now
 
[quote name='kodave']That's why you've got to make Hastings work for you! Book that legit sells for $100 on eBay? Don't mind if I do for $7. Thank you Hastings. The circle of life.[/QUOTE]

I'm finding it hard to even find a book that actually sells for >$30 on Ebay. That is, that would actually sell, and not just sit there forever.
Though what I really care about is that they don't have any art books to use the code with.
 
I can't get the code to work either. Maybe all of the things I actually want aren't eligible.

And although I would love to flip and profit, there are just too many books to cross-reference without help. Can't get any pre-bound or library binding to work, either.
 
[quote name='Blade']I can't get the code to work either. Maybe all of the things I actually want aren't eligible.

And although I would love to flip and profit, there are just too many books to cross-reference without help. Can't get any pre-bound or library binding to work, either.[/QUOTE]

Look for them on the link of eligible titles. There were three more books I really would have loved to get for $7 a pop but they're not on the list for whatever reason. If the books you want are on the list and its still not working, I dunno. Give it some time maybe.
 
Well it worked out for me. $40 dollar book I'd been looking to drop qualified along with two more books that usually go for 15 to 20 so $21 total for all three is really good.
 
This is very YMMV, but in my experience, the code works on those that say "Used - Trade Paper" and doesn't work on those that say "Used - Trade Cloth". Are people having a different experience?
 
Some REALLY sweet titles that I wish would qualify for the deal (and are actually in-stock right now)...ARGH!!! Maybe the code'll work magically after? Fingers crossed....
 
Random question for kodave: Would it be possible to figure out how many times a year Hastings does certain sales i.e. this 3 for $21 or 40% or whatever? Just curious. For reference/science.
 
[quote name='CrimsonTribe']This is very YMMV, but in my experience, the code works on those that say "Used - Trade Paper" and doesn't work on those that say "Used - Trade Cloth". Are people having a different experience?[/QUOTE]

Nope, I put plenty of both and had no problem. My only problem was that the books I did want are finally in stock and didnt qualify :whistle2:( They are only $15 or so books, but half off is a good deal imo. Im pretty good at flipping dvds, but book values I just dont know enough about. If its gonna sit there for sale forever, its not worth it.
 
[quote name='jupiterjones']Random question for kodave: Would it be possible to figure out how many times a year Hastings does certain sales i.e. this 3 for $21 or 40% or whatever? Just curious. For reference/science.[/QUOTE]

Look at the 2nd post. I have data for calendar year 2012 up to this week. That will be your best bet to figure out patterns and whatnot, but I doubt there is much rhyme or reason to the frequency of sales.
 
Woo hoo! My three books shipped today. Freddy vs. Jason Vs. Ash, Dawn of the Dead TPB, and Night of the Living Dead TPB

Ordered the Land of the Dead TPB a few weeks back so my Romero TPB collection is complete :)
 
13 books shipped for me. All individually. 2 more from the first round to go. Placed another order of 3 tonight since something came back into stock and I'm really hoping it ships. Maybe it's just random but it amazes me when Hastings ships all this stuff within 24 hours while other times it takes them a few days to ship something that had been listed a in-stock for long periods of time prior to purchase.
 
I ordered a game on October 30 using the Halloween 31% off discount and I have yet to receive a shipping confirmation or cancellation notice. I've ordered a ton of things from goHastings and I've never seen an order take anywhere near this long to be fulfilled/cancelled. Has anyone else experienced this?
 
[quote name='Zbornak']I ordered a game on October 30 using the Halloween 31% off discount and I have yet to receive a shipping confirmation or cancellation notice. I've ordered a ton of things from goHastings and I've never seen an order take anywhere near this long to be fulfilled/cancelled. Has anyone else experienced this?[/QUOTE]

It's probably not a good sign. My understanding is that they will try to find your items for about a week. If they can't, then they cancel the order (or at least the items they can't find). It's only happened to me once, but it took them a week to cancel my order.
 
I ordered 4 items with BOO pre Halloween, received 3 within a few days, and the last was lost for a week until I called in and finally got an ETA when it'll arrive (hopefully soon). Good luck.
 
Got my Red Faction Armageddon today. Shipped in a bubble mailer, and looks like someone unwrapped the game and never touched it again, as "like new" as it gets. Definitely going to try my luck buying a few more games from them in the future.
 
i got my black adder set from the halloween promotion. Ugh. The artwork/case is all ripped up and water damaged, its missing the slipcover, and the first disc has some really deep and serious scratches. I have really really bad luck with this set. This is like the fourth time Ive ordered it and theyve either been cancelled or in horrid condition.

Everything else Ive ordered has arrived in excellent condition (esp the indiana jones bluray collection).
 
ordered NFS Shift 2 Unleashed for PS3....and got God of War: Ghost of Sparta for PSP. How long does it take to get a refund? It was $2 when i ordered it, but now its up to $6 and OOS :( Have had this happen twice in the last month...not sure if i should order from them anymore. I guess its just a role of the dice if you get the game you want? This wasn't even the same system i ordered the game for!
 
[quote name='Qrusher14242']ordered NFS Shift 2 Unleashed for PS3....and got God of War: Ghost of Sparta for PSP. How long does it take to get a refund? It was $2 when i ordered it, but now its up to $6 and OOS :( Have had this happen twice in the last month...not sure if i should order from them anymore. I guess its just a role of the dice if you get the game you want? This wasn't even the same system i ordered the game for![/QUOTE]

depends on what you tell them and how they respond it could be 2 day refund and you keep the ghost of sparta or you send it back and its an up to 2 week process or anywhere inbetween those 2
 
[quote name='Qrusher14242']ordered NFS Shift 2 Unleashed for PS3....and got God of War: Ghost of Sparta for PSP. How long does it take to get a refund? It was $2 when i ordered it, but now its up to $6 and OOS :( Have had this happen twice in the last month...not sure if i should order from them anymore. I guess its just a role of the dice if you get the game you want? This wasn't even the same system i ordered the game for![/QUOTE]

Just contact customer service. Calling is faster than email. If you only paid $2, then they'll probably just refund you. Chances are 95% they're not going to send you a replacement of the correct title.
 
Well Hastings boned me twice on games I bought for flipping and doing a trade in. First they send me Spec Ops without a darn manual. I called them, and they will only offer me a refund after I return the game.

Then I get Ghost Recon, and of all the rotten luck, they send me the signature version. It has a different cover and barcode so it won't match my trade in. I already own the freaking game so it's worthless to me.
 
[quote name='beetlegum']Well Hastings boned me twice on games I bought for flipping and doing a trade in. First they send me Spec Ops without a darn manual. I called them, and they will only offer me a refund after I return the game.

Then I get Ghost Recon, and of all the rotten luck, they send me the signature version. It has a different cover and barcode so it won't match my trade in. I already own the freaking game so it's worthless to me.[/QUOTE]


so you are looking for sympathy because hastings prevented a flipper from flipping i do say

:applause:
 
[quote name='beetlegum']Well Hastings boned me twice on games I bought for flipping and doing a trade in. First they send me Spec Ops without a darn manual. I called them, and they will only offer me a refund after I return the game.

Then I get Ghost Recon, and of all the rotten luck, they send me the signature version. It has a different cover and barcode so it won't match my trade in. I already own the freaking game so it's worthless to me.[/QUOTE]

First of all there is no standard for used. They aren't supposed to guarantee you a manual.

Second since they boned you over so hard, don't bother buying from them again ;)
 
Yeah you can't really be mad at Hastings with used games that have no guarantee of completeness. It's a risk we all take, whether for our personal collections or for flipping. Though if they sent you the wrong version, that's a legit return/refund scenario regardless of your intended use of the item. If you're going to flip with Hastings you have to be sure you can at least break even on the aftermarket if the item isn't fully up to snuff.
 
Already got my purchase in. Looked like everything was still relatively out of stock though. Was hoping for big trade in restocks over the weekend, but it was for not. T___T

But at least still grab a couple of things.

Good lookin' out Sway. ;D
 
meh nothing for me w bf coming up that i wouldnt rather buy in person

anyways i think im gonna be slowly migrating away from this thread as now that i got the new amazon prime deal even with 40 percent off a lot of my items are cheaper on amazon w free shipping
 
tons of stuff Id like to get but nothing at the right price point yet. Why used blurays stick around the 19.99 price when they are new releases when the price on amazon is much lower than that has always been a curiosity of mine. What, do they not price match until its been released for a certain amount of time or something??
 
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