[quote name='bburpee']This is the EXACT SAME ARGUMENT people can make for cops beating the crap out of criminals, instead of just doing their jobs and arresting folks in a peaceful or respectful manner. Period.
The kid cursing and screaming should be banned, and his parents should be notified. The guy cheating should be banned. The guy doing the banning should NOT ACT like a total God complex loser while doing either of these things. End of story. There is a way to accomplish both these tasks without being a total douche - tell the kid "Your language is in violation of XBL T&S. If you continue speaking in this manner, your account will be suspended and your parents notified." Nobody in the game would object to that approach, unless they were first amendment freaks and they forgot this is a private, contracted service.
This guy needs to understand that he's representing the entire company, and all of the policies he's enforcing. If he behaves poorly, the company will seem poorly run, and its policies will appear arbitrary. Kids are dumb - they act dumb, you punish them.[/QUOTE]
Huge difference there buddy. One is causing physical harm to a person that if not putting up a fight doesn't deserve it and the other is telling a person over the internet that you are going to make sure they don't get to play again due to not following a ToS. While the mod may not have held his temper very well, there was no abuse in power and the kid got what he deserved.