You are now connected to Rajdeep from Amazon.com.
Me:
Hi...I placed an order a while back: XXX-XXXXXXXXXX
Rajdeep:Hello, my name is Rajdeep. I'll be happy to help you.
Me:in it, i ordered Toy Story Blu-ray @ $28.99
Rajdeep: May I have the name on your account?
Me:It has dropped in price, and I would like to use the pre-order price guarantee to have my price adjusted to the lower price --- Rig
Rajdeep:Thank you. Your email address is Rig@rigrigrigrig, is it correct?
Me:Yep.
Rajdeep:Thank you for verification.
Please allow me few minutes so that I can check the information for you.
Me:Thanks.
Rajdeep:Thank you for your patience.
I'd like to inform that, Amazon doesn’t offer a price match guarantee. We do spend considerable effort to ensure our prices are the lowest in the marketplace at any time. Because the marketplace is constantly changing and we strive to offer the lowest price, you’ll see some fluctuations in our prices over time.
Me:"Pre-order Price Guarantee! Order now and if the Amazon.com price decreases between your order time and the end of the day of the release date, you'll receive the lowest price."
That's on the Toy Story 3 product page
http://www.amazon.com/gp/product/B003XKPPOU/ref=ox_ya_os_product#productPromotions
Rajdeep:Alright, I've edit the price to $24.99 for this product.
Me:Thank you very much!
Rajdeep:Is there anything else I can do for you today?
Me:That should be it...thanks again.
Rajdeep:Thanks for visiting Amazon.com. We hope to see you again soon!