What is Nintendo's dead pixel policy?

[Ultimate Matt X]

I just got my DS back from getting the hinge fixed and the new top screen has a stuck/dead blue pixel. Does Nintendo replace systems with this issue without hassle? Also, does anyone have any methods for possibly getting it unstuck on my own? I know people had a few ideas for the issue on the PSP. I have the M3 DS Simply if that helps anyone with recommendations of homebrow or anything I can run.

 

[tiredfornow]

yeah they do.. I forgot how long though. they fix yours and send yours back, I dont think they replace it.

 

[sblymnlcrymnl]

You could try PixelFixer.

 

[hack]

Just let Nintendo know you have a dead pixel, and as long as you are still under warranty, they'll fix/replace it without any hassles.

 

[Ultimate Matt X]

Well, I called Nintendo today. It was funny the guy tried to talk me into dealing with the pixel, but I told him my warranty was up soon. I think I get it extended because of the hinge repair, but when I told him I'd rather have my DS with the cracked hinge back instead of dead pixel he changed his tune quick. The DS will get to go on another road trip in the next few weeks.