[quote name='lanleague']No, he's wrong. They'll send you another iPod with the same inscription on it. You cannot, howeverm return customized items.[/QUOTE]
Yup. It will take a bit longer for repairs because they have to give you the same case back, especially for battery replacement. I heard it goes up from 2 weeks to 6 weeks. Personalizing it really do reduce the resale value, but it also lessens theiving. So, its your call. If your a college student, definitely get the inscription. Otherwise, you just need to weigh your odds.