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The RetroN 5 in-stock tracking thread/deals thread. Currently sold out everywhere.


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#2431 GBAstar

GBAstar

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Posted 28 July 2014 - 07:24 PM

I need to return one of mine too. I bought one from AZ and one from Newegg and since they don't have serial numbers I can't differentiate between which is which. I paid the ~$79 price for the Amazon unit and retail from Newegg.

 

I would prefer to exchange it for a working unit but it's my understanding that Hyperkin makes you pay return postage and then sends and open box "tested" unit back. Is that still correct?



#2432 deathfromace

deathfromace

    Sega Collector

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Posted 28 July 2014 - 08:05 PM

I need to return one of mine too. I bought one from AZ and one from Newegg and since they don't have serial numbers I can't differentiate between which is which. I paid the ~$79 price for the Amazon unit and retail from Newegg.

 

I would prefer to exchange it for a working unit but it's my understanding that Hyperkin makes you pay return postage and then sends and open box "tested" unit back. Is that still correct?

The open box part is correct from the one email I was sent and I assume the return postage part is as well because I at least got that far and the rep didn't mention anything about sending a return slip. 


Trade List - http://www.cheapassg...ad.php?t=330011

All the Sega games I own. Box 16,17,18 (updated 6/13/2014) - https://docs.google....dit?usp=sharing