Dear Valued Customer:
It has come to our attention that GameStop Games mistakenly over-collected sales tax on some purchases by our California customers at EBGames.com. The error concerns California's rules on the taxation of shipping costs. Many California customers did not pay too much tax, and for those who did, the overpayment was usually in the range of $0.01 to $0.50. All taxes collected by GameStop Games on shipping charges were paid to the State Board of Equalization. That is, GameStop Games did not retain any of the taxes it collected or otherwise benefit from the mistake.
To remedy any possible over-collection of taxes, GameStop Games is giving each of its potentially affected California customers a $1.00 coupon that is good towards a purchase at EBGames.com. For coupon code and redemption instructions, please see below. Alternatively, if you would rather have any overpayment of taxes that you may have made refunded to you, GameStop Games will refund any amounts that you overpaid. To obtain a refund (if an overpayment was made), it will be necessary to provide GameStop Games with proof of the amount of sales tax collected on the shipping portion of the purchase. Refund Requests should be sent to: EBGames.com Customer Service, 625 Westport Parkway, Grapevine, Texas, 76051, Attention: Shipping Tax Refund Request. GameStop Games will process the request, and if it over-collected sales tax on the purchase, it will refund any amounts it over-collected. As stated, the amount of the refund, if any, will likely be less than $0.50.
EBGames.com Customer Service
