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Indeed I was truly floored when I saw it, so honestly these guys deserve your money buy Big Bang Mini DS or 2! The game is honestly one of the best shooters I have played in years.

Well I emailed Arkedo about this issue us Canadians are having with the packaging we got with Big Bang Mini DS and here is the response I got today. "We heard about this canada issue, and we are really worried about it. We put a lot of effort on the box, even financially speaking. As you may...

I might be selling the copy I just had bought or trying to trade it in and purchase it from Goomba again just to get the cover. I have to agree its rather sad when a game is marked up 50% and then does not even come with the cover people are desiring. poiuiu - I would recommend if your not...

They should honor the sale price if you have proof of purchase, I looked at the website and found this area that might help you start to talk with them https://secure.buy.com/corp/support/email/default.asp?what=anytimehelp

Thanks I was about to reply that a few of the more recent negative poster have completely missed the point. I suppose some people do not value their money very much but you cannot win over everyone. For those who have seen that this is about customer service and the lack thereof happy to have...

I have to say as the OP that I can understand the response that this seems "business as usual" but thats the whole problem. This practice is something we as consumers should not let go on as it is unfair. You purchase a new game and expect it to be like new, if its not then they should eat the...

It is actually the fact that I spoke with not one but two separate customer service reps one who explained her decision was the "bottom line" as far as Eidos was concerned. At that point I asked if there was any other option and was told I could file a complaint but that was it, which I did...

Nope never said I am better then him so please don't put words in my mouth. I said simply that I would have to disagree with how he felt and prior to the thread cleanup there was some rude comments. As for the caps, a few of the comments posted had been removed by that point by a mod which were...

Local Goodwill find picked this up for a whopping $4 CND mmmm minty

Ding we have a winner lol This folks is the point of the thread, why should we as customers expect to get anything less then what is promised and be happy to then be made to pay more money juts to have it fixed policy or not.

Then I will just have to agree to disagree with you =) keep the caps lock up

Its not a problem I wont get bent out of shape if people want to disagree I know many would just "deal with it". To make it known I have yes canceled my account. I do intend to return the game as Future Shop has happily offered to do so. The fact that Eidos wont take care of what some might say...

Happy to see that some members saw the point of the thread instead of trying to just call me out for joining tonight (sorry I listen to the show never had a need to join the forums until tonight). I too work in customer service and deal on a daily basis with companies directly and vendors. If...

Cheapy D himself asked me to post this thread. Seems its important enough if the host of the show would ask. cheapyd to me show details 9:22 PM (2 hours ago) Reply You should post your story on our forums, in the Shopping Discussion forum...

Hello fellow CAG listeners and fans, I have been asked by Cheapy D to post this thread after sending him an email about my recent dealing with Eidos Interactive. As many of you may know Eidos is the publisher of the new MMO Age of Conan which has been released with much media fanfare. I was one...