Just wanted to point out. My order of two films that were to award 200 points each only awarded me 200 points total. I did use some reward certs for the order which reflects the reduced price of the movies. But that should not impact my bonus reward points.
I'd contact BB via customer service but the previous two times I've called to get issues corrected, they have said the issues were remedied but they were not.
Around Christmas I placed an order and it defaulted to my previous address (my mistake for not noticing), but I called them within 3 minutes to make the change and they said the address was correct (despite my email confirmation saying incorrect address), and that it was too late to change anyway (even though their website says you can make address changes up to 30 minutes). The order went to the wrong address.
The second issue came on a price match after I had purchased. I had bought Kingdom Hearts 2.5 for $40 but then that sale of $30 came out and I called and they said I would see the difference returned to me. Never saw it credit to my account or anything. C'est la vie.
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