Man I'm having such problems with them. First I used the thing to buy fallout 3 goty...they make you download both the installer and a dlc installer...the downloads were slow so I installed their clinet...their cline only installed fallout 3 with no dlc....i went download the dlc installed it freezes on the pit installation so i figure maybe didnt download fully I then try to log into the site and access my games nope...now their website gives me an error...this is why i BUY FROM STEAM!