[quote name='djblaze805']I noticed they said nothing about Monster's Inc., which I also asked about and is clearly part of this deal.
I'm tempted to just cancel and reorder to make sure I get the deal, but since both movies had the "Pre-order Price Guarantee" on their pages, wouldn't I get the updated prices?[/QUOTE]Yes, you should get the updated prices. I've received that message from them when asking them to change the price on an order, and if I get it, I just send them another email.
At this point, if you can find a movie from the "extra" list that works with the $10 off coupon when buying Up, you'll stack both promotions and get another movie for cheap-ish.
[quote name='Justin42']Cancel and re-order, or keep an eagle-eye on your account until the end of the day on release. I've had about a 50/50 success rate with the pre-order price guarantee actually working correctly. Sometimes it does (and sometimes the email telling me they dropped the price doesn't come for a day or two!) and sometimes nothing comes. And it's usually trickier to convince them to give you a refund after the fact because they seem entirely unaware of the pre-order price guarantee policy and make a stink that they don't do price adjustments after items shipped (even if you're clear that you're talking a price in effect on the day of release or earlier).
The incredibly flakiness of this policy is the ONE major complaint I have about Amazon. I'm glad they have it -- or else I'd NEVER pre-order as their prices almost always seem to go down towards the end of the day release day -- but they need to make it work 100% of the time and it doesn't seem like it'd be this hard to make it work.[/QUOTE]I've had the same problems with the pre-order price guarantee working correctly in an automatic fashion, and when I've emailed in the past about it, I've had them get in arguments with me about the policy not being applicable if the price changes on release day if they've already shipped it out. The policy clearly states that the item is lower in price by 11:59PM PT on the day of release, I'm supposed to automatically get the lower price. It make no mention of the item shipping out or not, and in most cases with Release Date Delivery, I'd have it in-hand on the date of release anyway.
I've gotten into a policy with emailing them for any prices changes, especially when it's been their price matching/competition with WM, BB or someone else. Those prices have gone down and up and down again sometimes, and with my luck, I end up getting stiffed when something doesn't quite work correctly.
Like you, I wish it worked 100% of the time, completely automatically. I've also seen about a 50%-ish success ratio with the automatic adjustments by the time of release, so that's why I back up the order with emails.
