4 Things Never to Buy on Amazon.com (and 4 Things to Buy)

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America's largest Internet retailer, Amazon has stayed on top with stellar customer service and convenient return policies, and by constantly increasing its selection. Its efforts have resulted in a company with worldwide sales in 2010 of $34.2 billion, triple that of its nearest competitor. But just because you can buy anything on Amazon — and we'll get to some surprisingly great purchases in a minute — doesn't mean you should. Here are several products that for reasons of price, quality, or environmental impact you'd be better off getting somewhere else.
Whatever you purchase, keep in mind that not everything you buy on Amazon.com is actually sold by Amazon. Read the fine print to see if an item ships from an external vendor (it's noted on the item description). If an item doesn't come directly from the Internet giant, you'll be subject to the policies of that other company — which might have longer shipping times and less helpful service, says Neil Stern, senior partner at McMillanDoolittle, a retail consulting firm. Their prices are also likely to be less competitive than on items Amazon sells itself, according to an Amazon spokesperson.
1. Groceries
You can now order everything from cereal to canned salmon through Amazon Grocery — but filling a virtual grocery cart can cost more and force you to buy more than you need. If you have children, then yes, you may go through a lot of Heinz Ketchup — but that's all the more reason to be price conscious. A 20-ounce bottle costs $2.85 on FreshDirect and $2.39 on Peapod, but more than twice as much — $5.99 — on Amazon via an external vendor. A 28-ounce can of Bush's Original Baked Beans sells for $ 1.84 a can (sold in a four-pack) at regional grocery chain Meijer, but $2.75 a can on Amazon — and you have to buy a dozen. And aren't your reusable shopping totes far better for the environment than all those cardboard shipping boxes?
2. Hardware and Hand Tools
Pliers and socket wrenches and drills are usually bought on a need-to-use basis by weekend DIYers who have a short work window. So even though Amazon's prices are generally good, is buying online worth the wait when Lowe's is open until 10 p.m.? More importantly, a hands-on approach is often best for evaluating tools. "I need to see the quality and the heft of the implements and how they fit in my hand," says Richard Brandt, do-it-yourselfer and author of "One Click: Jeff Bezos and the Rise of Amazon.com."
3. Home Furnishings
Tools aren't the only products that benefit from being held and seen. Whether you're buying water glasses or a lamp or throw pillows, heft and feel are important. And then there is the issue of taste. "Amazon has a lower price point, but there's a lack of style and a lack of point of view," says San Francisco interior designer Martha Angus, of Martha Angus Inc., voicing an opinion shared by many other designers. "I've never bought there." Instead, when Angus uses the Web, her go-to sites include CB2, West Elm, and Jonathan Adler, where she can count on sight-unseen quality. Cost-conscious design professionals also love style-savvy sites such as OneKingsLane, RueLaLa, and GiltGroupe, which offer designers' own unused inventory or overstock in one- or two-day flash sales with up to 70 percent off.
4. Cleaning Supplies
Stick to your warehouse club or supermarket for cleaning supplies. Even with free shipping and Subscribe and Save, Amazon just isn't competitive in this category. For example, All's Small & Mighty Free Clear 32-load liquid laundry detergent costs $6.99 in Albertson's supermarkets versus $12.75 on Amazon via a third-party seller, while a 32-ounce bottle of Murphy's Oil Soap that sells for $4.99 at Albertson's will run you $5.85 on Amazon. And the brick-and-mortar stores have a real strongman in Mr. Clean: Amazon sells a 28-ounce bottle of Summer Citrus cleaner for $8.61 — while Albertson's sells 40 ounces of the same thing for just $3.99.
Plus: 4 Surprising Things to Buy
While you can get just about anything you want on the site, what are the standouts you may not have thought of? We spoke to analysts, retailers, and shoppers themselves to discover some surprising categories.
1. Auto Parts
Easily searchable by make, model, and year, Amazon's Auto Store offers more than 4 million car, truck, and other vehicle parts to DIYers, enthusiasts, and professionals. "Many of the products offered by Amazon are fulfilled and shipped by brick-and-mortar automotive parts stores and warehouses," says Richard White, senior vice president of the Automotive Aftermarket Industry Association."That is how they are able to offer such a vast assortment of product." There are 3,800 parts for the 1968 Pontiac Firebird alone, for example, and nearly 2,000 for a 1990 VW Cabriolet.
2. Diapers
Members of Amazon Mom, a free program aimed at parents and caregivers, get 30 percent off selected diapers and wipes when they use Amazon's Subscribe and Save purchase option. "That can make Amazon's price-per-diaper pretty hard to beat," says Angie Wynne, who tracks the best deals at BabyCheapSkate.com. Signing up for Subscribe and Save means you'll receive regular delivery of an item — every one, two, three, or six months — but you can cancel a shipment at any time. A 192-count package of Huggies Snug 'n' Dry for Size 1-2 recently cost $30.65 at Wal-Mart.com, but the Amazon Mom Subscribe and Save price was $20.90, with free shipping. Assuming you purchased about a dozen packages a year for a typical 1-year-old, you'd pay about $250 at Amazon Mom versus $367 at Wal-Mart over the course of a year.
3. Computer Peripherals and Accessories
Cables, thumb drives, external hard drives, and other computer accessories aren't routinely evaluated by computer magazines. But they are amply and (sometimes) succinctly "reviewed" by thousands of Amazon.com shoppers. That critical mass of opinion saves you the time and the energy of doing the research yourself. "If there are 150 four-star reviews, that's big information you can go with," says Scott Stein, senior editor at CNET.com. And that same review crew flushes out subpar products and vetoes them just as concisely. Plus, Amazon's prices on these items are typically 10 to 20 percent lower than competitors. A recent study by Internet analyst Mark Miller of William Blair found that Amazon and Best Buy's retail stores have a merchandise overlap of nearly 70 percent, and 87 percent of those items sell for less on Amazon.
4. Gluten-Free Foods
The demand for gluten-free foods is growing rapidly as an increasing number of people are diagnosed with celiac disease, and told to avoid eating the protein. (Tennis star Novak Djokovic even attributes his standout performance this year to eliminating gluten from his diet.) The gluten-free section at Amazon Grocery offers thousands of such products, including breakfast items, baking goods, baby food, and boxed meals. Amazon began offering the goods in 2004 and has seen sales triple in the past two years, according to Anya Waring, a spokesperson for Amazon.
"While more and more stores are carrying gluten-free products, there are still places in the country where there isn't a Whole Foods or a grocery store that has embraced them," says Kendall Egan, director of marketing for "Gluten-Free Living" magazine. "You can also find products on Amazon that you usually can't find on store shelves, like Food Tek microwave cakes."
This article is part of a series related to being Financially Fit
 
Have to disagree with the article. I brought furnitures from amazon and they have the best price. Only brought groceries a few times but the price isn't bad.

Newegg is definitely superior to amazon on computer stuff. They usually have better pricing and the reviews are more helpful
 
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I have to disagree as well, having bought groceries, tools, and furnishings on Amazon, though I guess it would depend on the specific thing you're looking for.

Also, seconding Newegg > Amazon when it comes to computer parts, and especially reviews.
 
I agree about newegg for computer parts. Most of the manufacturer rebates offered (there are some really good ones most of the time) are only good if you bought the item at newegg.com/.ca, and they usually knock the price after rebate well below amazon prices.
 
I disagree with the author about the grocery items. Normally the items prices aren't that cheap but with special offers and sales their prices are great. There was recently a 50% off back to school groceries code available to Kindle owners. I don't have a Kindle so I bought a code for $10 on EBay. I placed a large order (a lot of the stuff doesn't expire until 2012), and items like Pop Chips that are $2.79 at Target were $0.85 a bag on Amazon with the 50% off code and a 10% off code that stacked. Or some Lifesaver bags that were $2.39 at CVS were on Amazon for $0.62 a bag and Pop Tarts that were $2.39 a box at Target were $0.78 a box on Amazon.
 
[quote name='YoshiFan1']I disagree with the author about the grocery items. Normally the items prices aren't that cheap but with special offers and sales their prices are great. There was recently a 50% off back to school groceries code available to Kindle owners. I don't have a Kindle so I bought a code for $10 on EBay. I placed a large order (a lot of the stuff doesn't expire until 2012), and items like Pop Chips that are $2.79 at Target were $0.85 a bag on Amazon with the 50% off code and a 10% off code that stacked. Or some Lifesaver bags that were $2.39 at CVS were on Amazon for $0.62 a bag and Pop Tarts that were $2.39 a box at Target were $0.78 a box on Amazon.[/QUOTE]

It looks like you could do well on Raisin Bran right now with a deal like that. Four 20 oz boxes for $9.30 and then 50% off?
 
I think it's disingenuous for the author to mention that prices from external vendors may be higher and not everything is sold by amazon.com without mentioning that Amazon has little to no control over the prices external vendors set for their goods. Without that kind of information, people could easily come to the conclusion that Amazon not just allows, but is complicit, in the price manipulation of their vendors.
 
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I can't speak for groceries in general, but Amazon has been great for tracking down rare food products (especially candies and drinks) that have been discontinued in my area for whatever reason but are still sold elsewhere. I remember being in a pretty big panic when I found out that Tropical Life Savers were no longer being stocked in a 100+ mile radius around me (they're back now), and I was able to purchase bags in bulk fulfilled w/FSSS by Amazon and cheaper per unit than they cost here anyway.

It's probably not a great idea to think that you can order, say, a Christmas ham or a sack of potatoes and expect to get a great deal compared to the supermarket, but Amazon is a perfectly valid choice for specialty food items.
 
Yes I disagree, a lot of items can be previewed by going to a retail store, looking at the item then coming home and ordering it on Amazon if you really need to see it in person.

Amazon is also much easier for returns for most products if something is wrong rather than hassling with retail store clerks who like to make up policies on the fly so they don't have to take your return.

A lot of toy buyers accuse amazon of artificially inflating the value of toys on amazon, but as you say amazon does not have any control over 3rd party vendors who set their own prices. The only people I would blame here is the buyers who pay the insane prices for some things, if no one bought it the price would come down, if some people think an item is insanely priced and it is selling then it must be worth that price to someone out there. You do have Amazon's A-Z guarantee though so if a purchase through a 3rd party goes wrong Amazon will help you out in that regard.
 
This article was written by someone who doesn't bother parallel shopping at other online sites for a number of those items. Especially computer peripherals.

There's plenty of grocery items on Amazon that end up being killer deals, though you have to pick and choose for them and get them at the right time.
 
What a completely useless article. Like honestly, it amazes me what people get paid to write.

I've been buying groceries for years now on Amazon and I know I've saved quite a bit over store prices and other websites too. In their small sampling they couldn't even provide pricing directly from Amazon but from another vendor. She does the same with some other examples too. How on earth are those even valid examples? And this is clearly a case where the writer picks and chooses what products to use as an example just to somehow prove her idiotic point

Garbage
 
Groceries sound like a good deal especially since the grocery stores here NEVER have what you want when you want it so you end up traveling to 3 different stores just to get the items on your list because the store is out of them.

Its hard to beat amazon's prices for a lot of things, their prices can be beaten but again I have shopped for a wide variety of items with them and I do find their prices very hard to beat.

Their 30 day free returns on TV's almost has me sold on a TV from them especially after checking out the return policies of all the local retailers for TV's and their stock.
 
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