I've ordered Nick & Dent stuff from them 3 different times now (20+ books total) and each time, some of the books were still wrapped. The worst I've gotten was a ding/tear on the spine of a TPB that was maybe a centimeter thick. It's usually just a small indent on the cover (like what happens on a book cover if you write on a piece of paper and use the book as a hard surface). Most of the time, you have to search for what's wrong, and sometimes you still won't find it.
Bottom line. I just spent another $50.
TFAW loves or hates my wallet. I can't tell which it is, because they keep emptying it. I'm starting to question whether they hate my bookshelf too, because they're contributing to a noticeable bow to the graphic novel shelf.