I ordered Lost in Blue from them, but recieved this strange e-mail from them:
Dear _____,
Thanks for placing an order with GameFly.com. Your order is on hold until we can confirm this purchase. Please have the credit card holder give us a call at (888) 986-6400, M-F, 9am-1pm PT, so that we may verify the purchase.
Thank you,
GameFly Customer Service
Is this normal for them? It's a bit of a pain in the ass for me to call that early as I have to leave for work just after 9. I guess I could do it from work on a break, but that's pretty inconvinient for an online game order.
Also, I checked my bank statement and I've been charged for the game twice with an additional unexplained $1 charge, that I've also been charged twice for. So instead of being charged me $21 it's charging $44. These are only pending charges and they shouldn't stick, but it's still pretty crappy of them, because my bank considers pending charges towards overdrawing your account. Luckily that didn't happen this time, but it's pretty shitty nonetheless. I've never bought from gamefly before, so can someone confirm if this is common practice for them?