I am a fairly active ebay user and I have some strong opinions on this. As far as Alpha2 is suggesting.....you really shouldn't leave neutral feedback unless you are really, really disappointed with something. Even though neutral does in theory mean not good or bad it really is bad in most people's minds. If you get a broken or wrong item for example...you're not so happy about it...if the seller does the right thing and refunds your money or does something else to make right by you....give them positive...if your item comes later than you expected but it's fine and not ridiculously late, give a positive...there's no need to give a neutral in cases like that. And negatives should be reserved for when a person totally
s you over, scams you, something wrong/broken with no reply or refusal.
Also, a buyer should ALWAYS leave feedback first. Why? A lot of people would probably figure that if a buyer pays right away, their job is done and they should get positive feedback. Not really. Their job is also to not be an asshole throught the entire course of the transaction. People can be pretty unreasonable......they can change their mind about something and demand a refund when you specify no refund...they can be unrealistic about shipping, time, condition, etc. A seller has a lot more to lose and the feedback is more important to the seller.....a seller is going to usually sell to a buyer who has 90 something percent feedback because they want to sell their item and get money....but a seller who has less than say 98% feedback is going to lose some business. I buy and sell for fun and have 255 feedback. I've had people lie and say they never got my item (when delivery confirmation said they did), I've had people complain about shipping time, ask for refunds for ridiculous reasons, etc. A buyer can also just leave you feedback without trying to work out any potential issue.
In addition to my 255 positive feedback I have two neutrals. One was in retaliation for me giving a seller negative for selling me a car part that was not compatible with my car despite saying it was. There were no warnings about me having to independely verify it and I even double checked via email before I bid on it. The guy flat out refused a refund even when I agreed to pay the return shipping. So I gave him a negative. I was lucky he didn't negative me back, maybe he was too stupid. The other neutral I got as a seller by some punk kid who didn't like that a guide I sold to him for like $3 got there too late. He had like 20 feedback, all positive. He didn't like that I took a week to ship the item. There was nothing in my auction at all about when I would be able to ship out. I usually ship very quickly but it happened that this week my office moved locations (I am in the IT dept) and it was extremely hectic. He got the guide 2 days after I shipped it. He actually got a beautiful brand new guide at a great price and I charged the lowest possible shipping. He wrote "great item, exactly as described, but waiting a week to ship". Sometimes you need to teach someone a lesson. I blasted him with a negative, and wrote that I never specified a shipping date and to learn proper use of ebay's feedback system. Thus ruining his perfect feedback. But next time he'll think twice about bitching for no reason. When you use ebay you're taking a risk. If you get your item in good condition at a good price, be happy. If you want fast ass top-notch service order the shit from amazon.com.
So OP, I say blast this dude with a negative - he needs to be taught a lesson about ebay. Maybe if he's really sorry and understands what he did was wrong and stupid you could agree to a feedback withdrawal.