Having this convo right now... Is this me or him? I don't see what is so confusing...
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You are now connected to Auchit from Amazon.com.
Me:I pre-ordered Fifa 12 and was given a promotional code for a fathead bonus. I used the code on September 27th, and I then recieved a shipping confirmation from fathead on October 27th, but I have still not recieved the bonus decal. I'm not sure if this is normal, or there has been an issue.
Auchit:Hello, my name is Auchit. I'll be happy to help you.
Me:Thanks Auchit
Auchit:Are you talking about the order #XXXXXXXXXX ?
Me:yes
Auchit:Jacob , are you talking about the code?
Me:yes
Auchit:The code is YYYYYYYYYYYYYY
Me:Yes, I used the code on September 27th
and I have no recieved anything
not*
Auchit:Jacob , are you talking about the promotional code?
Me:yes
Auchit:The claim code is ZZZZZZZZZZZZZZZZ
Have you used it?
Me:I am talking about the promotional fathead code. The first code you sent me. YYYYYYYYYYYYYYYY. I am not talking about the second code.
I used YYYYYYYYYYYYYYY but have not received the bonus.
it was September 27th when I used YYYYYYYYYYYYYYYY.
Auchit:Jacob , please try the second code.
Me:the second code is not for the fathead
Auchit:Jacob , aren't you talking about the Order ID: XXXXXXXXXXX?
Me:Yes. A copy of Fifa 12
Auchit:You need to Redeem code at http://www.fathead.com/fifa12.
Me:I did that
Auchit:The code is YYYYYYYYYYYYYY.
Me:is there someone else I can be transferred to
I've clearly explained the situation several times now
Auchit:I'm sorry Jacob.
Me:I used the code at that website, on september 27th
I have not recieved my promotional item
I was told the item shipped on October 27th
Auchit:If you want, I'll transfer this chat to my supervisor.
Me:yes please
thank you
Auchit:But I'm unable to find out any code of the fathead except this.
Me:yes, i dont think you understand
I used the code
but did not recieve the item
Auchit:I can understand but I have no information except this.
Please wait few minutes.
Because my supervisor is in a meeting.
Me:OK
thank you
Auchit:Please kindly wait only few minutes.
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You are now connected to Auchit from Amazon.com.
Me:I pre-ordered Fifa 12 and was given a promotional code for a fathead bonus. I used the code on September 27th, and I then recieved a shipping confirmation from fathead on October 27th, but I have still not recieved the bonus decal. I'm not sure if this is normal, or there has been an issue.
Auchit:Hello, my name is Auchit. I'll be happy to help you.
Me:Thanks Auchit
Auchit:Are you talking about the order #XXXXXXXXXX ?
Me:yes
Auchit:Jacob , are you talking about the code?
Me:yes
Auchit:The code is YYYYYYYYYYYYYY
Me:Yes, I used the code on September 27th
and I have no recieved anything
not*
Auchit:Jacob , are you talking about the promotional code?
Me:yes
Auchit:The claim code is ZZZZZZZZZZZZZZZZ
Have you used it?
Me:I am talking about the promotional fathead code. The first code you sent me. YYYYYYYYYYYYYYYY. I am not talking about the second code.
I used YYYYYYYYYYYYYYY but have not received the bonus.
it was September 27th when I used YYYYYYYYYYYYYYYY.
Auchit:Jacob , please try the second code.
Me:the second code is not for the fathead
Auchit:Jacob , aren't you talking about the Order ID: XXXXXXXXXXX?
Me:Yes. A copy of Fifa 12
Auchit:You need to Redeem code at http://www.fathead.com/fifa12.
Me:I did that
Auchit:The code is YYYYYYYYYYYYYY.
Me:is there someone else I can be transferred to
I've clearly explained the situation several times now
Auchit:I'm sorry Jacob.
Me:I used the code at that website, on september 27th
I have not recieved my promotional item
I was told the item shipped on October 27th
Auchit:If you want, I'll transfer this chat to my supervisor.
Me:yes please
thank you
Auchit:But I'm unable to find out any code of the fathead except this.
Me:yes, i dont think you understand
I used the code
but did not recieve the item
Auchit:I can understand but I have no information except this.
Please wait few minutes.
Because my supervisor is in a meeting.
Me:OK
thank you
Auchit:Please kindly wait only few minutes.