Amazon PCDD - Important Update New Community Manager Incoming!

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Hey CAGS,

I’ve got some news I’m both excited and sad to share with you at the same time. I’ll be leaving the Digital Video Games team in Mid-March to join the marketing team for Amazon.com’s Loyalty and Rewards program, Amazon Coins. My boss and I have talked extensively about how to maintain and continue our presence here and across the other communities we’ve created in the past couple of years. To that end I’d like to introduce you to Josh, who take over monitoring, updating, and responding to this thread. Josh will be ramping up over the next couple of weeks, he  will be posting shortly to introduce himself.

Now that the “what’s going on” part of the message is out of the way I want to tell you all how much I love CAG and the posters here. This was the first community I joined when I started this job (anyone still remember that first thread?) and all of you have had a huge hand in shaping how we think about and execute Community Development and Management here at Amazon, which has in turn shaped my career these last two and a half years.

I started to write out a section calling out the regular posters and realized the list would be both overly long and incomplete at the same time. Instead I’d like to thank you all again, you all have my deep and sincere gratitude. I’ll still be around and my gaming accounts aren’t going anywhere so feel free to hit me up anytime you want to chat. I’ll probably still hang out in the thread too :).

Thanks again everyone, let me or Josh know if you have any questions!

The Indie Store has launched!
Amazon.com is launching a storefront dedicated to supporting and promoting PC/Mac/Web-based Indie Games. Our Digital Video Games team is a small group of passionate gamers and we’re all really excited to help Indie developers reach more customers quickly by providing a quick and simple process for bringing their games to market. Additionally we’ll be supporting the Indie Store with a ton of promotions, both at and after launch. Many of these promotions are designed to give the developer the opportunity to maximize their revenue. For example, Amazon is forfeiting all royalties from bundle sales and passing them along directly to the developer, we’ve also created an “Indie Spotlight” program to help customers learn more about the games and developers they love. We view the Indie developers as some of the most creative in the industry and we want to help them continue to create new and innovative experience for customers.

Why we are doing this:

  • Allow customers to discover an entirely new category of games on Amazon.com
  • Help developers reach new customers quickly. Our onboarding process is straightforward and we want to sell every Indie game available
  • We want to leverage our strengths to support and help the developers who are driving forward innovation and creativity in the games industry
General Information

Hi CAGs,
I'll be posting deals we're running on Digital Games (PC/Mac, Free to Play, Sony/Microsoft Points/Subs).

I'm also here to answer questions you might have, get you closer to the developers by hosting Q&As, setting up podcasts, live streaming gameplay etc. If I don't respond to a question you have in thread please send me a PM. These ping my email address and make it more likely that I will see your question and respond more quickly.

Cheers,
Tony


FYI. EA Games sold by Amazon will not activate on Steam.
F.A.Q.S.:

1. Does the game I'm buying from Amazon Activate on Steam/Origin/Uplay? What DRM does the game use?

There are two places to identify DRM on a digital video game detail page:

At the top of the page, below the title:

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In the "Product Description" section:

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2. Note on Electronic Arts Games - For the most part, EA games sold on Amazon do not activate on Steam. Most activate on Origin.

3. Note on DRM with limited activations:

Our Policy



4. Sometimes I'll do giveaways.

5. I work with developers and publishers to get fun (or at least what I think is fun) content to share with you all. Here are some examples:

a. Check out the Pax Gameplay videos here: Xcom: Enemy Unknown I played Xcom with Jake, the Creative Director for the game, a few months before the game came out Also, on this page, check out the Q&A, also a community driven event.

b. Check out the interview on this page: Borderlands 2 we did this interview at E3 with Randy Pitchford this year.

c. We've partnered with the ++GoodGames Podcast to feature many of the games we carry. They talk to the developers about the game development process, how the games are conceptualized and managed, all kinds of fun stuff. I'm working on putting together full link list and will update when I have it.

What else do we sell?

Xbox Live Points and Subscriptions:

1600 Microsoft Live Points
4000 Microsoft Live Points
12 Month XBOX Live Subscription
3 Month XBOX Live Subscription]
12 Month + 1 XBOX Live Subscription

PSN+ Subscriptions and PSN Points:

$20 PSN Points
$50 PSN Points
12 Month PSN+ Subscription
3 Month PSN+ Subscription

We also have a Free-2-Play store supported by our GameConnect technology. Gameconnect allows you to link your Amazon.com account with free-2-play and MMO accounts so that you can buy things like in game currency, premium game time/subscriptions, in game items, etc. on Amazon.com using your Amazon.com payment options and have this content delivered directly into your game.

5. Price Matching notes: Generally we do not match international retailers (GMG, Gamersgate, etc) or physical retailers (Best Buy, Newegg.com, etc.)
To check out the Free-2-Play games we offer you can visit our storefront here: Free-2-Play Store

 
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So this is moderately off topic, but I just found out you can actually add digital games to your wishlist if you go through your recommendations list. Still unsure why it's not simply an option on the page, but it's another alternative if you can't get or don't want to get the amazon wishlist extension. Just figured I'd share a weird discovery.

 
Idiotekque said:
90% of the time Amazon sends me an email about a PCDD deal, it's at full price. I RARELY get emails showing any of the deals that pop up on this thread.
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I would bump that to 100%. I have yet to receive an email about PCDD that is not for an old sale or for a full priced game. Also email advertisement as an example here. It isn't something Amazon does or should I say does well.

 
Awkward1099 said:
How much was RPG Maker VX Ace? I have wanted it for a while but don't believe it hit 75% on the Summer Sale so I passed.
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It was only 66% off I think. Cheapest you can get it is from JakeNome here in the Steam group buy and trade thread. He buys his from Ukraine at their discount which is usually cheaper.

 
targetbsp said:
Yeah not so much the story - just the better gameplay. As said, Portal is the obvious one.

Pulseshift on Desura, Quantum Conundrum (though skip its DLC), Magrunner

If you're prepared to go 2d: Vessel, Logigun on Desura, Swapper, Rochard
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Eh, I just game Vessel a try and I definitely don't see any better game play in that one. Only two chapters into it, but it just seems to be repetitive puzzles.

 
Cheaplikeafox 3.0 said:
Eh, I just game Vessel a try and I definitely don't see any better game play in that one. Only two chapters into it, but it just seems to be repetitive puzzles.
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I beat vessel and thought it was pretty fun. It gets more interesting once you get the different kinds of fluoro.

 
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Deathdenial said:
Anyone know if the key will be separate? I already have Absolution, but I do want Sleeping Dogs and TR

Thanks! :bow:
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Amazon bundles almost always use different keys for each game unless they are selling a steam bundle (i.e. a bundle that exists on steam). This is not a steam bundle but rather a bundle of different steam games. Confused yet?

Q to folks:

what do you think of the DLCs for Sleeping D? are they worth it for single player content? that's probably the only thing keeping me from pulling the trigger - well that and the fact that with a new little baby girl these games will be sitting in my queue for a loooong time.

TR and hitman DLCs seem to be mostly cosmetic but SD appears to have some content DLC but I can't tell if they're worth it for single player.

thanks!

 
Cheaplikeafox 3.0 said:
Eh, I just game Vessel a try and I definitely don't see any better game play in that one. Only two chapters into it, but it just seems to be repetitive puzzles.
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Heh. I had the opposite view! Vessel was in my top 10 for whatever year it was released and I found Papo & Yo repetitive after the first few puzzles. I guess this is why lots of different games works. Everyone can find something they like. :)

 
MrNinjaSquirrel said:
So this is moderately off topic, but I just found out you can actually add digital games to your wishlist if you go through your recommendations list.
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You can also do it through their mobile app via normal searching and whatnot. That's what I've been doing (iPad).
 
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I bought the Tomb of the Sleeping Hitman Pack today and went to active my first code and it has already been activated by another Steam account -- how awesome is that? Anyone ever had that happen?

 
biller88 said:
I bought the Tomb of the Sleeping Hitman Pack today and went to active my first code and it has already been activated by another Steam account -- how awesome is that? Anyone ever had that happen?
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Yeah, my Tomb Raider key also says it's a duplicate. I'll contact Amazon about it later when I'm not busy.

 
Hey it's good to see I'm not the only one...kinda.
Amazon told me to contact SE so that's what I'm about to do. Let's see what they say...

EDIT: Ooops, I apparently can't do the time zone math. Have a few more hours to wait so will have to get to this tonight.

 
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biller88 said:
Hey it's good to see I'm not the only one...kinda.
Amazon told me to contact SE so that's what I'm about to do. Let's see what they say...
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Try a different rep. If they told you to contact SE, you got a bad support rep. I think what will most likely happen is Amazon will distribute new keys to everyone that bought the bundle.

 
biller88 said:
Hey it's good to see I'm not the only one...kinda.
Amazon told me to contact SE so that's what I'm about to do. Let's see what they say...

EDIT: Ooops, I apparently can't do the time zone math. Have a few more hours to wait so will have to get to this tonight.
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Hey there,

We're working on this now. Sorry for the hassle, would have responded sooner but was hauling butt into work.

Cheers,

Tony

 
Amazon DVG Deals said:
Hey there,

We're working on this now. Sorry for the hassle, would have responded sooner but was hauling butt into work.

Cheers,

Tony
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Hey Tony, if we've already purchased the bundle before it was pulled, what should we do? Will Amazon send out its replacement keys to all purchasers or should we take it up with customer service?

 
I was also hit by the duplicate Tomb Raider codes. I've had problems before with Steam keys when ordering through Square's site. This seems like it's becoming a relatively frequent occurrence for them.

 
Mikerrrr said:
Hey Tony, if we've already purchased the bundle before it was pulled, what should we do? Will Amazon send out its replacement keys to all purchasers or should we take it up with customer service?
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We're currently pulling all Order IDs and we'll replace the keys once we have them.

Cheers,

Tony

 
We have pulled all order IDs for people who ordered today and will be replacing your Tomb Raider keys. We will email you directly once this has occurred and I will post an update here as well. The buy box is now live again so you're good to buy now if you're interested in the bundle.

Cheers,
Tony

 
Amazon DVG Deals said:
We have pulled all order IDs for people who ordered today and will be replacing your Tomb Raider keys. We will email you directly once this has occurred and I will post an update here as well. The buy box is now live again so you're good to buy now if you're interested in the bundle.

Cheers,
Tony
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Just bought, thanks!

 
I just purchased and all of the keys activated perfectly.

Admittedly, I did not check here first to see the issues, but everything worked out fine.

 
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Amazon DVG Deals said:
We have pulled all order IDs for people who ordered today and will be replacing your Tomb Raider keys. We will email you directly once this has occurred and I will post an update here as well. The buy box is now live again so you're good to buy now if you're interested in the bundle.

Cheers,
Tony
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damn, I feel stupid for buying Tomb Raider and Hitman Absolution during the Steam Summer sale even though it was free steambucks. I still haven't played either of them :( oh well, cag-world problems. Thanks for the great deals Tony, I need to show a little more patience sometimes. lol

 
Amazon DVG Deals said:
We have pulled all order IDs for people who ordered today and will be replacing your Tomb Raider keys. We will email you directly once this has occurred and I will post an update here as well. The buy box is now live again so you're good to buy now if you're interested in the bundle.

Cheers,
Tony
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Awesome customer service - thanks!

 
sunasun said:
damn, I feel stupid for buying Tomb Raider and Hitman Absolution during the Steam Summer sale even though it was free steambucks. I still haven't played either of them :( oh well, cag-world problems. Thanks for the great deals Tony, I need to show a little more patience sometimes. lol
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With 200 games on my Steam account, I don't even buy games at this point unless I plan on playing them immediately.

Game prices always decrease with time, so there is no point in just accumulating games. They will still be there later on and, most likely, for a cheaper price.

At least, that is the way I look at things.

 
Amazon DVG Deals said:
We have pulled all order IDs for people who ordered today and will be replacing your Tomb Raider keys. We will email you directly once this has occurred and I will post an update here as well. The buy box is now live again so you're good to buy now if you're interested in the bundle.

Cheers,
Tony
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Good to see that it is working again and hopefully I'll get that email so I can Tomb it up tonight. Thanks as well everyone.

 
biller88 said:
Good to see that it is working again and hopefully I'll get that email so I can Tomb it up tonight. Thanks as well everyone.
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To be clear, your key has been replaced, you don't need to wait for the email, which is going to read "Sorry, we had an issue, we've replaced your key". Don't wait until midnight if you don't want to :).

Cheers,

Tony

 
Amazon DVG Deals said:
To be clear, your key has been replaced, you don't need to wait for the email, which is going to read "Sorry, we had an issue, we've replaced your key". Don't wait until midnight if you don't want to :).

Cheers,

Tony
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Haha thanks for that info. Thanks for the great work Tony. Everything looks good. That was a quick and easy fix to that problem and I appreciate it.

 
biller88 said:
Haha thanks for that info. Thanks for the great work Tony. Everything looks good. That was a quick and easy fix to that problem and I appreciate it.
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Your first name isn't Alex is it? Are you from Seattle?

Your tone/writing is very similar to one of my good buddies and it'd be very funny if we've been interacting online without knowing it lol.

Cheers,
Tony

 
Amazon DVG Deals said:
Your first name isn't Alex is it? Are you from Seattle?

Your tone/writing is very similar to one of my good buddies and it'd be very funny if we've been interacting online without knowing it lol.

Cheers,
Tony
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Nope that's not me and I hope that's a good thing! I do love the Pacific Northwest though so maybe one day. But my name still probably won't be Alex then. :razz:

 
Grief.exe said:
With 200 games on my Steam account, I don't even buy games at this point unless I plan on playing them immediately.

Game prices always decrease with time, so there is no point in just accumulating games. They will still be there later on and, most likely, for a cheaper price.

At least, that is the way I look at things.
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I planned on playing them but sometimes work and life and family get in the way. ;)

 
So I noticed I had a spare Magicka Collection key in my Amazon account and created a quick Steamgift giveaway.

Have at it.



 
Grief.exe said:
With 200 games on my Steam account, I don't even buy games at this point unless I plan on playing them immediately.

Game prices always decrease with time, so there is no point in just accumulating games. They will still be there later on and, most likely, for a cheaper price.

At least, that is the way I look at things.
Click to expand...

Grief.exe, I was compelled to do three things after I read that:

  • Like your post.

  • Send a friend request.

  • Add ✴✴✴✴✴ to your profile.

GOD speed.

Amazon DVG Deals said:
Your first name isn't Alex is it? Are you from Seattle?

Your tone/writing is very similar to one of my good buddies and it'd be very funny if we've been interacting online without knowing it lol.

Cheers,
Tony
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Rodriguez?

 
With 200 games on my Steam account, I don't even buy games at this point unless I plan on playing them immediately.

Game prices always decrease with time, so there is no point in just accumulating games. They will still be there later on and, most likely, for a cheaper price.
At least, that is the way I look at things.



That's the problem, you play them
 
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