Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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esalw822 said:
Hmmm... that's weird. Just had my Rock Revolution accepted as Acceptable (which is what I locked it in as, sent it complete Game-only) but they processed it and sent me the e-mail at 9pm Pacific. I got other things accepted earlier today. They can't actually be grading things that late, can they?
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I doubt it since the facility is in Kentucky. I think it's more that it probably gets put into the system and it just kicks out the emails at certain intervals.

 
Fight Night Round 3 

Platform: Xbox 360 EAN: 0014633151732

1 Acceptable

(Condition Revised)
$4.99 Gift Card Deposited

Wanted: Weapons of Fate 
Platform: PlayStation 3 EAN: 0883929060054

1 Good $9.33 Gift Card Deposited Total 2   $14.32
 

Rock Revolution with Drum Kit 

Platform: PlayStation 3 EAN: 0083717250845

1 Wrong Item $0.00 Returned

Rock Revolution with Drum Kit 
Platform: PlayStation 3 EAN: 0083717250845

1 Wrong Item $0.00 Returned Total 2   $0.00
 

Code Lyoko - Quest for Infinity 
Platform: Nintendo Wii EAN: 0855433001724

1 Acceptable

(Condition Revised)
$14.96 Gift Card Deposited

Code Lyoko - Quest for Infinity 
Platform: Nintendo Wii EAN: 0855433001724

1 Acceptable

(Condition Revised)
$14.96 Gift Card Deposited Total 2   $29.92



All disc only, lucked out with wanted. Sucks that they rejected rock revolution though lol.
 

 
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If anyone sees some good trade ins from the 50% off game sale list at gamestop next week let me know.. I have a lot of credit from gs now and I'm low amazon credit..
 
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I just realized that I posted the details of getting my TR CE back in the AWD thread by accident instead of here.

First, they shipped it back to me in a bubble mailer so if you stop reading here you can probably figure out how the rest goes.  Brand new item is now dented to all get out and there's a huge dent on the lip of it so you can barely even open/close it.  Second, they opened it when I sent it in new and sealed.  Third, a bunch of the smaller stuff like the patches and DLC codes are just missing.

Trying to write them an email that says I'm being polite but are utterly furious.

 
My Rock Revolutions (complete, cut out UPC) were rejected for a second time yesterday. Shall we mix it up and try disc only for a rejection trifecta? 

Complete copies of Bladestorm, Trivial Pursuit, and Juiced 2 were all accepted as "Good" condition, so that's nice.

Also had my copy of Madden 25 (with Sunday Ticket code removed) accepted as "Good" -- wish I would have bought more of those now, as the prices on just the code have shot up a crazy amount, around $175 a piece, since Amazon has sold out.

 
Sent two Code Lyoko's on the 27, one processed yesterday, one today. Both Good for $19.57. Cut out the UPC. I bought one from Gamestop and the other was from my own collection. I was a fan of the show, but as expected, the game was shovelware.

Does Amazon sell itunes cards? And do they send a digital code or actually send you a card?

 
EldritchOnRye said:
I just realized that I posted the details of getting my TR CE back in the AWD thread by accident instead of here.

First, they shipped it back to me in a bubble mailer so if you stop reading here you can probably figure out how the rest goes. Brand new item is now dented to all get out and there's a huge dent on the lip of it so you can barely even open/close it. Second, they opened it when I sent it in new and sealed. Third, a bunch of the smaller stuff like the patches and DLC codes are just missing.

Trying to write them an email that says I'm being polite but are utterly furious.
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That really fuck ing sucks. Hopefully Amazon reimburses you. We wish you the best of luck. Let us know how it goes.

eej1422 said:
If anyone sees some good trade ins from the 50% off game sale list at gamestop next week let me know.. I have a lot of credit from gs now and I'm low amazon credit..
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I'm looking through the new additions to the list. There's got to be one or two 2x games in there somewhere.

WhatsYoFlava said:
Just buy Kindle cards at your local GS...
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This is also a very very good 1x option if there are no good trade ins on the 50% off list.

sodapopinski said:
My Rock Revolutions (complete, cut out UPC) were rejected for a second time yesterday. Shall we mix it up and try disc only for a rejection trifecta?

Complete copies of Bladestorm, Trivial Pursuit, and Juiced 2 were all accepted as "Good" condition, so that's nice.

Also had my copy of Madden 25 (with Sunday Ticket code removed) accepted as "Good" -- wish I would have bought more of those now, as the prices on just the code have shot up a crazy amount, around $175 a piece, since Amazon has sold out.
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I was contemplating sending my RRs in for a 2nd try, but after reading how much everyone on here is doing it, I'm just going to let them become coasters. What sucks is I put my RR's in brand new PS3 cases, but their fuck ing rejection stickers completely ruined them. Oh well, live and learn.

 
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Yeah, what happened to Eldritch totally sucks. I don't understand why the inspectors gut things before returning them. Don't want it? Just put it in a box and return it. It's not difficult.
 
Oh and if I didn't mention if the reason it was rejected in the first place was incorrect UPC but it's the same as the one on the trade slip I sent in that they signed and returned.

 
rezound said:
While that definitely sucks, they can and will open "new" items. Definitely learned to avoid high-price trade-ins after dealing with 4 defiance returns.
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Well obviously but when the UPC matches that shouldn't be an issue. If you're pulling BS and rejecting it because of a "wrong" UPC that's fine but why the fuck would you open it after that?

 
mask.air.raid said:
Four? Max is two. People like you ruined it for others.
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You're welcome. I'm sorry that other people weren't able to trade in Defiance CEs because of me. I'm well aware of the 2 per system restriction. However, if a game is multi-platform, they allow you to trade in 2 copies for each platform. Who would have thought? I know. As such, I attempted to trade in 2 copies for PS3 and 2 copies for the 360. My fault for trading in 4 copies of 1 game across 2 different systems. I shouldn't have done so even though Amazon had no problems with me submitting the trade ins, right? Going forward, I'll make sure to keep any profitable trade ins to myself, despite the fact that a couple of profitable trade ins were shared by me (facebreaker/stoked and LOTR: BFM-E II)--I wouldn't want to ruin it for anyone else because I will definitely trade in more than 2 copies if the trade-in is profitable on more than 1 platform.

EldritchOnRye said:
Well obviously but when the UPC matches that shouldn't be an issue. If you're pulling BS and rejecting it because of a "wrong" UPC that's fine but why the fuck would you open it after that?
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Yeah, I feel you. NorAm is definitely shady, and I'm really sorry to hear what happened. So stupid when they give a BS reason for rejecting a trade in. Best thing to do is contact Amazon.
 
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Whew - had my Facebreaker/Stoked accepted for the lower price (I sent them disc-only).  Those games were harder to find than they should have been.  Facebreaker wasn't too bad, but there was only one disc-only Stoked anywhere near me.

I have another trade where I sent one complete and one disc-only game.  The complete one got accepted but the other is "pending".  I've never had that happen before.  I guess I'll have to wait out the weekend and see what happens with it next week.  But I think others have reported getting one accepted and then getting another accepted from the same package days later, right?

 
sodapopinski said:
My Rock Revolutions (complete, cut out UPC) were rejected for a second time yesterday. Shall we mix it up and try disc only for a rejection trifecta?

Complete copies of Bladestorm, Trivial Pursuit, and Juiced 2 were all accepted as "Good" condition, so that's nice.

Also had my copy of Madden 25 (with Sunday Ticket code removed) accepted as "Good" -- wish I would have bought more of those now, as the prices on just the code have shot up a crazy amount, around $175 a piece, since Amazon has sold out.
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Wtf? That can't be real. People are actually paying $175 for the Sunday Ticket code?

Holy crap, you weren't kidding. Those are going for crazy amounts. Can't justify keeping mine at those kinda prices so off it goes...

 
rezound said:
You're welcome. I'm sorry that other people weren't able to trade in Defiance CEs because of me. I'm well aware of the 2 per system restriction. However, if a game is multi-platform, they allow you to trade in 2 copies for each platform. Who would have thought? I know. As such, I attempted to trade in 2 copies for PS3 and 2 copies for the 360. My fault for trading in 4 copies of 1 game across 2 different systems. I shouldn't have done so even though Amazon had no problems with me submitting the trade ins, right? Going forward, I'll make sure to keep any profitable trade ins to myself, despite the fact that a couple of profitable trade ins were shared by me (facebreaker/stoked and LOTR: BFM-E II)--I wouldn't want to ruin it for anyone else because I will definitely trade in more than 2 copies if the trade-in is profitable on more than 1 platform.



Yeah, I feel you. NorAm is definitely shady, and I'm really sorry to hear what happened. So stupid when they give a BS reason for rejecting a trade in. Best thing to do is contact Amazon.
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Don't feel like you have to justify yourself to people like him. Do what you do man, and people like myself appreciate your contributions.

 
rezound said:
You're welcome. I'm sorry that other people weren't able to trade in Defiance CEs because of me. I'm well aware of the 2 per system restriction. However, if a game is multi-platform, they allow you to trade in 2 copies for each platform. Who would have thought? I know. As such, I attempted to trade in 2 copies for PS3 and 2 copies for the 360. My fault for trading in 4 copies of 1 game across 2 different systems. I shouldn't have done so even though Amazon had no problems with me submitting the trade ins, right? Going forward, I'll make sure to keep any profitable trade ins to myself, despite the fact that a couple of profitable trade ins were shared by me (facebreaker/stoked and LOTR: BFM-E II)--I wouldn't want to ruin it for anyone else because I will definitely trade in more than 2 copies if the trade-in is profitable on more than one platform.
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Two different platforms? Well then, that must mean that that the warehouse WASN'T flooded with Defiance. After all, two platforms make them completely different items that take up much less space and alert the graders much less because they don't notice anything except the platform.
 
confoosious said:
That is true. And it makes sense. But I bet step one on their list is open the item. Check UPC probably is last.
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Which is just silly nonsense if that's the main thing they go by to verify the item. I get it if it's where the UPC doesn't match but it looks like the right item still so let's verify but that's a little different because you're not intending to reject it then. Clearly I'm still bitter. :fridge:

 
I set them a steel book Tomb Raider instead of the regular edition and it got sent back with a nice giant orange sticker on the back of it. Thought it was strange that they rejected something that was better than what they were looking for and decided to deface it.

Sent in a Far Cry 3 that looked like a large person had sat on it and this disc was scratched to hell and it got accepted as Good.

I gave up trying to understand the process after those two instances.

 
davo1224 said:
I set them a steel book Tomb Raider instead of the regular edition and it got sent back with a nice giant orange sticker on the back of it. Thought it was strange that they rejected something that was better than what they were looking for
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It's not their job to decide what is "better". You're hiring unskilled labor and they just go through the checklist.

The only thing I ever worry about is a "missing" manual but a quick postit note takes care of that.
 
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EldritchOnRye said:
Which is just silly nonsense if that's the main thing they go by to verify the item.  I get it if it's where the UPC doesn't match but it looks like the right item still so let's verify but that's a little different because you're not intending to reject it then.  Clearly I'm still bitter.  :fridge:
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that is why avoid sending in high value items sealed, now if it already opened. then i have no problem. should of learn the lesson from defiance ce
 
YBX87 said:
  that is why avoid sending in high value items sealed, now if it already opened. then i have no problem. should of learn the lesson from defiance ce
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Yeah, I should have just returned them to GS but I was feeling good about never having had an issue dealing with them and could still resell it if the opened it. A whole bunch of damage and missing items is a different story though. Should have known there's always a first time for bad experiences.

 
 
EldritchOnRye said:
Yeah, I should have just returned them to GS but I was feeling good about never having had an issue dealing with them and could still resell it if the opened it.  A whole bunch of damage and missing items is a different story though.  Should have known there's always a first time for bad experiences.
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i bought one of those tr ce, from gamestop too, for the purpose of collecting. the tin is very fragile. atleast now, you will think twice, before sending in another high priced sealed item.
 
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About the missing codes. They probably just forgot to put them in. Sad thing is they were probably just trashed if it was a slip. Its surprising how many people in the retail industry dont have a clue about gaming at all. They were probably clueless.

 
 
Stellar Inertia said:
About the missing codes. They probably just forgot to put them in. Sad thing is they were probably just trashed if it was a slip. Its surprising how many people in the retail industry dont have a clue about gaming at all. They were probably clueless.
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about what about the patches, Lol
 
Stellar Inertia said:
About the missing codes. They probably just forgot to put them in. Sad thing is they were probably just trashed if it was a slip. Its surprising how many people in the retail industry dont have a clue about gaming at all. They were probably clueless.
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Yeah, I wasn't assuming theft; more just carelessness since the missing items were relatively small and easy to lose sort of things.

 
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EldritchOnRye said:
Yep, figured that would be the absolute worst case scenario.  I can always hope they'll just be like here's the money and just keep it, not that I really want it in it's current condition.
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i would see if you can trade it back in again to amazon for the acceptable condition, if you can. after you get it back. lol
 
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YBX87 said:
 i would see if you can trade it back in again to amazon for the acceptable condition, if you can. after you get it back. lol
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Acceptable is $15 right now. I could trade the game to BBY for more right now and still get to keep the figure at least.

 
mask.air.raid said:
The grader probably stole the codes to sell. That seems to be a legitimate reason to contact Amazon alone.
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Ok yes because it makes perfect sense for a person who has a job, to risk getting fired, and sued, for stealing some freaking little code that will maybe get a few dollars on eBay.

 
Hemi said:
Ok yes because it makes perfect sense for a person who has a job, to risk getting fired, and sued, for stealing some freaking little code that will maybe get a few dollars on eBay.
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You've clearly never worked in retail or have turned a blind eye to quite a lot. I've worked in plenty of big chain stores where most of the employees take everything that's not bolted down or inventoried.

 
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