Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Click to expand...
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Anyone traded in a 3DS? I'm planning on trading in my Black 3DS (picked up the FE bundle), and I was wondering if I should take the screen protectors that I have on it off or not.
 
I haven't checked Gamecube trade-ins for a long time. Do the Zelda titles always have such a high TiV?

Wind Waker - $24.45 (actually it's already dropped to $23.90)
Twilight Princess -$19.25
 
[quote name='Caddywompus21']I haven't checked Gamecube trade-ins for a long time. Do the Zelda titles always have such a high TiV?

Wind Waker - $24.45 (actually it's already dropped to $23.90)
Twilight Princess -$19.25[/QUOTE]Yeah, I think they're technically rare now (their used prices are high at Gamestop, anyway).
 
A number of decent tiv bumps for random stuff overnight, worth checking if you've been waiting to trade something. Mostly consoles and some newer games.

[quote name='Caddywompus21']I haven't checked Gamecube trade-ins for a long time. Do the Zelda titles always have such a high TiV?

Wind Waker - $24.45 (actually it's already dropped to $23.90)
Twilight Princess -$19.25[/QUOTE]

Yeah, sometimes they'll climb back up to $30.
 
[quote name='perdition(troy']Forza Horizon is up to 19.80
Madden 13 $26.55
NBA2k13 $32
FIFA 13 $29.40
Skyrim $25.15

For people with left over black friday games.[/QUOTE]

I think Forza is still pretty high over at GS. It's definitely more than $20.
 
[quote name='Zolor23']I think Forza is still pretty high over at GS. It's definitely more than $20.[/QUOTE]

I think its about $21 ish. I got $33 after bonuses
 
[quote name='handsomepete']number of jumps overnight, check the tracker. As always, mostly rarer stuff. This gem is back:

http://www.amazon.com/gp/product/B003VWGBCK/?tag=scurker-20

Which can sometimes be found at best buy / gamestop new or used for $15 or less.

Edit: Looks like Warriors Orochi 3 :360: is trading for 28.60 right now, so it can be a gamestop or bby credit mover if anyone needs one.[/QUOTE]While $30 is nice for that, I was able to sell two copies on the Amazon marketplace for more than $50 each, so it might be more profitable to go that route.

Based on the prices for Warriors Orochi 3 ($53.95 the cheapest used price), the same reasoning might apply. It's a bit better than a credit mover at GS if you use the 20% off coupon with PUR (~$20 vs. $25.19).
 
There was a promo in which you receive $3 extra credit for purchasing Assassin's Creed 3.

I know that I purchased it and traded stuff in afterwards but I never received my extra trade in credit. I looked at all my emails for promotional credit and purchases etc. and can't find anything. I was given $3 credit towards video streaming and $3 towards a game download but there was no mention of trade-in credit.

It is until 3/31/2013 for the video credit and 1/11/2013 for the video game credit.
Anyone know the date that you had to make the trade in by?
 
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[quote name='PublikDefender']There was a promo in which you receive $3 extra credit for purchasing Assassin's Creed 3.

I know that I purchased it and traded stuff in afterwards but I never received my extra trade in credit. I looked at all my emails for promotional credit and purchases etc. and can't find anything. I was given $3 credit towards video streaming and $3 towards a game download but there was no mention of trade-in credit.

It is until 3/31/2013 for the video credit and 1/11/2013 for the video game credit.
Anyone know the date that you had to make the trade in by?[/QUOTE]


Had to trade in by 1/11. Here's the original page:

http://www.amazon.com/gp/feature.ht..._m=ATVPDKIKX0DER&pf_rd_r=06RE04EX4N0RX3S9SJ3W
 
Sorry if this has been mentioned but...

I just got an option after submitting a trade to get my gift card immediately for my trade, or wait until my items have been received. Is this new? Looks like if I choose the immediate option, they require credit card info in case you don't ship the items or they're graded lower/returned.
 
[quote name='captaintek3304']Sorry if this has been mentioned but...

I just got an option after submitting a trade to get my gift card immediately for my trade, or wait until my items have been received. Is this new? Looks like if I choose the immediate option, they require credit card info in case you don't ship the items or they're graded lower/returned.[/QUOTE]

Interesting... I've never seen this before, but I'm seeing it now.

It must be a new option that they added.
 
Wow; I can guarantee this option being a real disaster for someone, at some point. They will get overzealous with their 'fronted' credit, only to have the games returned for some bs reason, or never show up at all, then their cards will be charged for the credit.
 
Is anyone else not getting their stuff upgraded? I would describe pretty much all of the stuff I send in as in like new condition, but I mark it as good just to be on the safe side. Out of the last 25 things I've sent in only one has been upgraded to like new condition. It's kind of annoying.
 
[quote name='rainking187']Is anyone else not getting their stuff upgraded? I would describe pretty much all of the stuff I send in as in like new condition, but I mark it as good just to be on the safe side. Out of the last 25 things I've sent in only one has been upgraded to like new condition. It's kind of annoying.[/QUOTE]

So then isn't it better to have it marked as new and let them downgrade?
 
[quote name='rainking187']Is anyone else not getting their stuff upgraded? I would describe pretty much all of the stuff I send in as in like new condition, but I mark it as good just to be on the safe side. Out of the last 25 things I've sent in only one has been upgraded to like new condition. It's kind of annoying.[/QUOTE]


You have things ass backwards. Why would you lower the grade of the condition just in case?

Send it in the condition it's in or if anything mark the better condition and let them downgrade it.
 
[quote name='rainking187']Is anyone else not getting their stuff upgraded? I would describe pretty much all of the stuff I send in as in like new condition, but I mark it as good just to be on the safe side. Out of the last 25 things I've sent in only one has been upgraded to like new condition. It's kind of annoying.[/QUOTE]
Why would you do that? As long as you keep your games scratch free, case crack free, complete and water damage free it's almost 100% going to be accepted as like new.
 
[quote name='FNL 4EVA']Can i reuse amazon boxes to trade in games? did not see in faq. ty[/QUOTE]
Yes. You can use whatever box you want. I always recycle GF/BBY/Glyde mailers to Amazon.
 
[quote name='captaintek3304']Sorry if this has been mentioned but...

I just got an option after submitting a trade to get my gift card immediately for my trade, or wait until my items have been received. Is this new? Looks like if I choose the immediate option, they require credit card info in case you don't ship the items or they're graded lower/returned.[/QUOTE]

ye gods that is the worst idea they've had in a loooong time
 
[quote name='handsomepete']ye gods that is the worst idea they've had in a loooong time[/QUOTE]

Why? I think it's a great idea. I get my credit sooner.

Amazon won't get ripped off cause they have your credit card number.
 
[quote name='confoosious']Why? I think it's a great idea. I get my credit sooner.

Amazon won't get ripped off cause they have your credit card number.[/QUOTE]

You won't like it when YOU get ripped off when ups loses your package or NorAm downgrades the condition of the items....then you'll have to haggle to get your money back.

Personally I wouldn't get my CC involved in these trade-ins given how erratic the process can be. Usually it works great, but for the few times it doesn't, I'd hate to have to add another step to correcting a bad situation by having my credit card involved -- but YMMV I guess.
 
[quote name='phantomfriar2002']You won't like it when YOU get ripped off when ups loses your package or NorAm downgrades the condition of the items....then you'll have to haggle to get your money back.

Personally I wouldn't get my CC involved in these trade-ins given how erratic the process can be. Usually it works great, but for the few times it doesn't, I'd hate to have to add another step to correcting a bad situation by having my credit card involved -- but YMMV I guess.[/QUOTE]

eh.. i've not ever had UPS lose my package. I imagine amazon would take care of the situation for me real fast if UPS lost it.

And I don't choose downgrade option so I'm good. Amazon already has my credit card info (amazon card) so what's the difference.
 
[quote name='confoosious']eh.. i've not ever had UPS lose my package. I imagine amazon would take care of the situation for me real fast if UPS lost it.

And I don't choose downgrade option so I'm good. Amazon already has my credit card info (amazon card) so what's the difference.[/QUOTE]

I think UPS lost my package...I shipped it out a week and a half ago, and no tracking updates. Should I contact Amazon?
 
[quote name='confoosious']Why? I think it's a great idea. I get my credit sooner.

Amazon won't get ripped off cause they have your credit card number.[/QUOTE]

I guess that's true - my mind always tends to gravitate towards the corner cases (primarily the situations where noram has historically rejected high tiv items despite their perfect condition). Having this option during the Great Old School Game Trade In Fiasco of 2012 could've made things waaaaay nuttier.

I hope they're hard asses about it though as I definitely get sick of the less-than-honest crowd trying to take advantage of them.

[quote name='Zolor23']I think UPS lost my package...I shipped it out a week and a half ago, and no tracking updates. Should I contact Amazon?[/QUOTE]

You could, although if it never updated even with a pick up I would talk to whichever UPS office is responsible for where you dropped it off and try to figure that out first.
 
[quote name='DealSeeker2U']:360: LA Noire: The Complete Edition - $30.00[/QUOTE]

Good find.

[quote name='Vigilante']Tempting, but what are the chances it'll ring up as this one instead? For some reason, the listing you link to has more than double the Product Dimensions compared to the other one...[/QUOTE]

Good point. Was there some kind of LE of the complete edition? Anyone? I've locked in my trade, but I don't want to send it if it is the wrong version.
 
[quote name='guessed']Good find.



Good point. Was there some kind of LE of the complete edition? Anyone? I've locked in my trade, but I don't want to send it if it is the wrong version.[/QUOTE]

none that I've heard of. As long as this listing shows up when you search the upc on amazon it should be fine. I just this week sold my sealed target clearance one from like a year ago for about this much, so that's quite good I'd say.
 
[quote name='Vigilante']Tempting, but what are the chances it'll ring up as this one instead? For some reason, the listing you link to has more than double the Product Dimensions compared to the other one...[/QUOTE]
It is an algorithm glitch on warehouse for this:

:360: LA Noire: The Complete Edition (Like New) $231.19

That is why the trade in value is so high. It will probably get fixed soon enough so jump on it while you can. I have locked one in so I shall see what happens.
 
[quote name='TooPoor']Yes. You can use whatever box you want. I always recycle GF/BBY/Glyde mailers to Amazon.[/QUOTE]
Sweet ty i got like to many 360 games and just bought a ps3.
 
[quote name='confoosious']eh.. i've not ever had UPS lose my package. I imagine amazon would take care of the situation for me real fast if UPS lost it.

And I don't choose downgrade option so I'm good. Amazon already has my credit card info (amazon card) so what's the difference.[/QUOTE]

Guess I just see there being a big difference -- and it has nothing to do with selecting 'downgrade option' (which I never use either). If Noram loses your item after it's been delivered (sometimes they'll misplace it and it'll just say "Processing"), or UPS doesn't deliver it, it's now money coming out your pocket and your credit card being charged. Amazon might still take care of you, sure, but you're going to be haggling to get your actual money refunded instead of just not having a credit applied. Personally that's a big difference to me. I'd rather not start a process of being charged for trade-ins they botch, but YMMV.

Also, Amazon isn't going to take care of the situation "real fast" if UPS lost the package. I just had a trade on 2/4 sent to Kentucky. It tracked every step of the way but on the last leg got stuck on "Out for Delivery" and apparently never got there. The Amazon rep says I'll get my credit applied but not until 30 days has elapsed from the time of shipment, so I have to wait until 3/4 for something I sent a month ago.

Sounds like you haven't had a bad experience with the trade-ins. Make enough of them and, at some point, one of these things is going to happen to you eventually either with Noram losing an item, or not crediting you, or not returning the items they rejected (that's also happened to me), or UPS losing the package. You'll probably have a different viewpoint about getting your CC involved then :)
 
As long as UPS has it scanned in their system (and i always have them do so via UPS Store or Staples), I don't worry about anything other than noram rejecting it for condition.

I don't worry about UPS losing it. I don't worry about NorAm losing it. If UPS loses it and Amazon charges me $20 for my gift card but will give me back that $20 in 30 days time (via another gift card) because they have to be absolutely sure UPS lost it, (I understand that things show up within 30 days because it was "found" at some point.), I'm ok with that.

All in all, Amazon credit is basically cash to me so as long as i'm gonna get it, I'm fine.

Any time I've had an issue, Amazon has taken care of me. But that's just me.

In my mind, the odds of the different scenarios are:

1. Trade goes according to plan (95%)
2. Noram rejects the trade (3%)
3. UPS loses it, I contact amazon, they give me the money in 30 days (1%)
4. Noram loses it, I contact amazon, they give me the money (1%)
5. .00000000000001% I get screwed by noram, ups, and amazon.

I have well over 100 trades and I only got rejected twice: l4d2 cracked in transit (it happens) and some idiot at noram thought another game was supposed to have a manual and rejected it. I resubmitted it, resent it in with a sticky that said "this game doesn't have a manual. have a nice day" and got it accepted for the same price.
 
[quote name='handsomepete']Because we're all best pals:

Cars :wii: tiv 30.00 (the original, not Cars 2 or any variation thereof)

http://www.amazon.com/gp/product/B000GUQJQ8/[/QUOTE]

Wow. I just had my first problem with Amazon. I traded in (2) of these and I just checked the status. They were rejected due to incorrect platform. Anyone ever have this happen to them? Anything I can do? I sent in the exact item pictured. :bs:
 
[quote name='coopscohen']Wow. I just had my first problem with Amazon. I traded in (2) of these and I just checked the status. They were rejected due to incorrect platform. Anyone ever have this happen to them? Anything I can do? I sent in the exact item pictured. :bs:[/QUOTE]

I'm of the opinion that you just roll with it, accept the loss, and try your luck next time. Sometimes that happens with the overinflated tivs. Sometimes they come back too. But I don't think many folks agree with me.

p.s. That silly Wii weapon thing is still @ $39 for anyone wanting to try their luck on that
 
[quote name='coopscohen']Wow. I just had my first problem with Amazon. I traded in (2) of these and I just checked the status. They were rejected due to incorrect platform. Anyone ever have this happen to them? Anything I can do? I sent in the exact item pictured. :bs:[/QUOTE]

Ditto, but on different game. I can tell they hired a noob to work on tradein. I complain to AMZ about it. I'm going to resend mine in.
 
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