Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Click to expand...
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Didn't read the page before where you brought up ps1, seriously, you wonder where the confusion is coming from, considering HOW MUCH talk has been going on about trading in (the new) Tomb Raider, Tomb Raider Deal's, etc...
I love how everyone just ASSUMES thing's about me when I made one comment XD. Yes I know about the original, I also played the original, I also played II, still have II sitting right next to me as a matter of a fact.
It occurred to NONE of you I simply hadn't read the page before?
 
[quote name='Hemi']Didn't read the page before where you brought up ps1, seriously, you wonder where the confusion is coming from, considering HOW MUCH talk has been going on about trading in (the new) Tomb Raider, Tomb Raider Deal's, etc...
I love how everyone just ASSUMES thing's about me when I made one comment XD. Yes I know about the original, I also played the original, I also played II, still have II sitting right next to me as a matter of a fact.
It occurred to NONE of you I simply hadn't read the page before?[/QUOTE]

Don't take it so personally, this is CAG.

For one thing we love to give each other shit.
 
[quote name='DesertLeo']Don't take it so personally, this is CAG.[/QUOTE]

Aw, I wanted to see him flail his arms more. :lol:


Don't worry about it, Hemi. I would get excited if I read about a possible Greatest Hits version of a game that was released not too long ago. I'm sure of it.
 
I have a question regarding the $20 promo credit. Can we spend it on a $20 Sony PlayStation Network Card or does the promo credit require another physical video game item? I was thinking of maybe purchasing one of those or putting my credit toward a preorder of Shin Megami Tensei IV (3DS).
 
Based on a previous post, it seems like it won't work on digital codes, and I can't find physical $20 PSN cards on Amazon that aren't overpriced. It seems to work on physical 1600 MSP cards, though.
 
[quote name='Lemstar']Based on a previous post, it seems like it won't work on digital codes, and I can't find physical $20 PSN cards on Amazon that aren't overpriced. It seems to work on physical 1600 MSP cards, though.[/QUOTE]

Thank you for the reply. I may end up getting a 1600 Microsoft Points card instead, but it's nice to know what options are available.
 
[quote name='DesertLeo']Holy shit, so I just noticed that the "Get an extra $20 gaming credit" deal from a couple weeks back posted to my account twice.

Free Project X Zone? Yes please.[/QUOTE]

Same here. ;) I'm getting Muramasa Rebirth Premium (Vita) for roughly $21. I'm happy about that!
 
[quote name='CheapAssHustla']Same here. ;) I'm getting Muramasa Rebirth Premium (Vita) for roughly $21. I'm happy about that![/QUOTE]

awesome_high_five.jpg
 
That strange NBA Street Homecourt & All Pro Football 2K8 bundle (both 360) is back up to a trade-in of $30.00. I believe both (especially APF 2K8) can be had for pretty cheap. "Acceptable" (missing artwork, etc) is going again for $21.
 
[quote name='Coper3000']That strange NBA Street Homecourt & All Pro Football 2K8 bundle (both 360) is back up to a trade-in of $30.00. I believe both (especially APF 2K8) can be had for pretty cheap. "Acceptable" (missing artwork, etc) is going again for $21.[/QUOTE]

Locked-in as always just incase. Where can you find the game? It's a bundle correct?
 
[quote name='karyadi']Locked-in as always just incase. Where can you find the game? It's a bundle correct?[/QUOTE]I don't think so, at least not in a bundle that you can find. Last time this happened, I think a CAG or two just sent in the separate games together disc-only and included a note saying that the two games were part of the single trade-in, netting the $21 Acceptable value. I could be remembering wrong, though.

You can find Homecourt at GS for $14.99 used: http://www.gamestop.com/xbox-360/games/nba-street-homecourt-used/64469

All Pro Football 2k8 is much cheaper at $2.99 used: http://www.gamestop.com/xbox-360/games/all-pro-football-2k8/64576

If you use the birthday coupon on Homecourt, you could turn ~$14 into $21. I don't know the likelihood of getting the full $30 value if you were to send in both games complete.
 
[quote name='karyadi']Locked-in as always just incase. Where can you find the game? It's a bundle correct?[/QUOTE]

I'm not sure it is a true bundle. It was this price months ago and I traded them both in their normal different cases, art books, etc and received the $30.00 (could be YMMV of course).

All Pro is less than $3.00 at GS.
 
I got my $20 promotional credit today.

On everything. MP3, Kindle, Apps, Instant Video, and Video Games.

I need to contact Customer Service again.
 
Just had a trade in of mine rejected as Incorrect Item even though it was purchased from Amazon to begin with and I always look up items by their UPC for trade in's.

Do you contact normal amazon customer service for trade in problems? I did a quick scan and didn't see it mentioned in the FAQ here or on Amazon who to contact. I'm curious if they could give more information or help at all.
 
[quote name='Z77']Just had a trade in of mine rejected as Incorrect Item even though it was purchased from Amazon to begin with and I always look up items by their UPC for trade in's.

Do you contact normal amazon customer service for trade in problems? I did a quick scan and didn't see it mentioned in the FAQ here or on Amazon who to contact. I'm curious if they could give more information or help at all.[/QUOTE]

Yeah, you can contact Amazon, but from my experience with them there's not much of a problem to fix when your item gets rejected. If it gets rejected, it gets rejected. As long as you get your item back after rejection there's technically no issue to be resolved.

Just out of curiosity, what did you trade-in? Maybe it was something that is known to get incorrect item, and you had to do something to make sure it didn't get rejected like adding a note or something telling them so and so blah blah blah.
 
Amazon gave me credit when I sent new games and they got rejected for "missing item" and they got sent back to me with goo and scratches.
 
Thanks for the quick replies and help.

[quote name='lnknprk']Just out of curiosity, what did you trade-in? Maybe it was something that is known to get incorrect item, and you had to do something to make sure it didn't get rejected like adding a note or something telling them so and so blah blah blah.[/QUOTE]


It was God of War Saga Collection.
 
Has anyone else ever had a trade in that takes forever? I used their shipping method and when I go to track it, they haven't gotten it yet. All it says is shipped on the date I printed the label (I put it in the dropbox on like April 27th)
 
[quote name='Z77']Heh, just looked at again and it's been revised as Incorrect Platform. Didn't know it came on other platforms![/QUOTE]

There must be one employee in particular that has something against the God of War games, as two of us on here have had God of War: Ascension rejected for "incorrect platform" and now you have had a different God of War game rejected for the same reason. :whistle2:k Wonder if it's the same person in the warehouse who processed all three...

And I already have NBA Street Homecourt and All Pro Football 2K8 complete, and I would trade them in... But that listing seems to have a specific UPC code when they're bundled together... They must have been shrink-wrapped together with their own unique UPC sticker on the outside of the shrink wrap. Not saying they will outright reject it if you send them in, but it seems like a risk.
 
Oh, frick. I traded the Ascension CE and it hasn't arrived. I hope it isn't rejected by the person who's messing with the trade-ins of God of War games.
 
Got my credit for Ni No Kuni today - full $32.95 and then the $20 promotional credit. They got the game from me yesterday so nice, quick turnaround.
 
[quote name='Rozz']There must be one employee in particular that has something against the God of War games, as two of us on here have had God of War: Ascension rejected for "incorrect platform" and now you have had a different God of War game rejected for the same reason. :whistle2:k Wonder if it's the same person in the warehouse who processed all three...[/QUOTE]

That would almost be amusing if it wasn't such a pain.

Contacted CS via chat. Guy couldn't really help me but offered a one time $7 promo for the difference in trade value. My account got credited for a $5 promo... Now I'm wondering if it's worth contacting them again over the $2 and trying the trade in again when I get my game back.

At least my Army of Two: Devil's Cartel trade in worked perfectly and that's what had the $20 trade in promo attached to.
 
Got my credit today.

Bit disappointed it only applies to 1st party, but I figured this much.

Otherwise, not really sure what I will use it on. No physical PSN or eShop cards on Amazon, and I do not really want to buy any MSPs, at the moment. I may buy the pro controller, as I will probably buy a Wii U later this year after the relaunch, but that seems kind of silly.
 
^ you haven't anything what yet? ;)

[quote name='mask.air.raid']I got my $20 promotional credit today.

On everything. MP3, Kindle, Apps, Instant Video, and Video Games.

I need to contact Customer Service again.[/QUOTE]

Why contact them? If they issued it via CS, most likely they just made it a general use credit and not tied just to video games. Just use it and move on.
 
It was a mistake. I don't want to just take it like that.

Anyway, I contacted CS and I was told that it's cool. I now have $80 in additional promotional credit that I was told to keep.
 
Woot, got my confirmation this afternoon with the $20 promo noted for PS3 Skyrim CE (had an extra one just taking up space, bought for $60 GS credit):

An Amazon.com Gift Card* worth $122.20 has been applied to your account. View your Gift Card Balance.

Congratulations. This trade-in qualifies for $20 bonus Video Games credit......
 
[quote name='mask.air.raid']It was a mistake. I don't want to just take it like that.

Anyway, I contacted CS and I was told that it's cool. I now have $80 in additional promotional credit that I was told to keep.[/QUOTE]

How do you know it is $80 extra though? If you have a general use credit, it shows as $20 in every category but it really isn't $100 in total. You won't know for sure until you buy a video game and the $20 is applied there - most likely it will then disappear from the other categories. Or you could do a quick test and buy an mp3 or something and see if they all go down 99 cents.

The odd thing is that the credit you get automatically (if you don't need to contact CS) doesn't show under any of the categories - but it does apply upon checkout.
 
Hmm, so it could be for anything. I don't want to get anything else. I let my video credits expire a while back and I only wanted to get that video game credit.

I checked by adding Luigi's Mansion before I got the credit issued and it wasn't there. Some people reported that they were able to see it under the balance and others couldn't see it. I didn't get any of them and it was locked during the first day glitch, so I contacted Amazon.
 
[quote name='mask.air.raid']Hmm, so it could be for anything. I don't want to get anything else. I let my video credits expire a while back and I only wanted to get that video game credit.

I checked by adding Luigi's Mansion before I got the credit issued and it wasn't there. Some people reported that they were able to see it under the balance and others couldn't see it. I didn't get any of them and it was locked during the first day glitch, so I contacted Amazon.[/QUOTE]

Could you check if the credit works on Warehouse? That's neat if it does.
 
[quote name='io']^ you haven't anything what yet? ;)[/QUOTE]

Lmao! I, totally, read that as 'I'm sure I haven't seen anything yet!:lol:

Need to rest my bones, lol.
 
I picked up a used, complete copy of Injustice :)360:) from GS today as part of a B2G1 (calm down, it was my coupon for renewing PUR) in the hopes of sending it in to Amazon for the $42.95 I locked in, but it doesn't have a UPC on the back (probably from a CE or Battle Edition). Would Amazon still take it for the full value despite there not being a barcode to scan?
 
I'm almost certain that I read "missing barcode" disqualifies something, but I did receive that HeartGold with the "Not for Resale" in place of the barcode, so it may work.

It's a risk, though.

Oh, and I still haven't sent that back, but I will tell you when I do. I'll even give you my tracking number.
 
[quote name='ckc4043']Hey you guys, how do you use the promotion credit $20 from trade-in?[/QUOTE]

When you go check out, the payment page should show promo credit being applied to your order.
 
[quote name='WTFD4V1D']When you go check out, the payment page should show promo credit being applied to your order.[/QUOTE]

I see. What do you order btw?
 
[quote name='mask.air.raid']I'm almost certain that I read "missing barcode" disqualifies something, but I did receive that HeartGold with the "Not for Resale" in place of the barcode, so it may work.

It's a risk, though.

Oh, and I still haven't sent that back, but I will tell you when I do. I'll even give you my tracking number.[/QUOTE]This is probably what you're thinking of, from under Not Acceptable Eligibility Criteria:

"Marked Not for Resale (or is otherwise marked not for sale)"

See, now I'm a bit confused by that wording--if they had said "or is otherwise not marked for sale", then I would assume they wouldn't take a UPC-less game, but the copy of Injustice doesn't say anything in the way of "Not for Resale", nor is the game "marked not for sale" anywhere, so I don't know what to think. It just has a blank spot where the UPC would be. :\

Oh, and don't worry about the copy of HeartGold--it turns out I was wrong in which copy I was looking for (my sister already owns HeartGold, and we try to get separate versions each new generation), and I scored a complete copy of SoulSilver (sans Pokewalker, which I don't mind) at a VA Gamestop with the birthday coupon. I didn't pay tax because I paid with trade-in credit and VA GS stores don't tax on credit. :D
 
Yeah, that stuff is confusing.

I always thought that "marked for sale" means that it has a barcode or some other means of identifying it at a register.

Acceptable games don't even need inserts, so I don't know what that means.
 
I suppose I could just include a note on the back saying that it should be accepted on the grounds that it's not marked "Not for Resale" anywhere and that the game would have been accepted in Acceptable condition which wouldn't have a UPC in the first place?

I wonder how much of a note I could fit on a sticky-note... :whistle2:k
 
If you buy something with promo credit and then cancel the order, is that correct that you lose your promo credit? A :ps3: Tomb Raider CE came back in stock and I grabbed it in the heat of the moment but I think I'll be able to get it cheaper down the road then $69.99.

EDIT: I guess since the TIV is $75.00, I can just send it right back and basically break even.
 
[quote name='Vigilante']I suppose I could just include a note on the back saying that it should be accepted on the grounds that it's not marked "Not for Resale" anywhere and that the game would have been accepted in Acceptable condition which wouldn't have a UPC in the first place?

I wonder how much of a note I could fit on a sticky-note... :whistle2:k[/QUOTE]

That might work. Use two sticky notes.
 
[quote name='Coper3000']I'm not sure it is a true bundle. It was this price months ago and I traded them both in their normal different cases, art books, etc and received the $30.00 (could be YMMV of course).

All Pro is less than $3.00 at GS.[/QUOTE]

Huh, might be a gamble doing that.

Kind of want to try though. :lol:
 
[quote name='coopscohen']If you buy something with promo credit and then cancel the order, is that correct that you lose your promo credit? A :ps3: Tomb Raider CE came back in stock and I grabbed it in the heat of the moment but I think I'll be able to get it cheaper down the road then $69.99.

EDIT: I guess since the TIV is $75.00, I can just send it right back and basically break even.[/QUOTE]

There's a good chance you will just lose it. On the other hand, it might post back to your account and still be useable up until the July 31st expiration date. That used to happen with the old ECA 10% off codes - if you canceled an order it would just apply to the next one you made. But these could work differently and we simply have no idea until someone tries it. I'm guessing that asking Amazon CS about it will result in several different answers as they probably don't even know for sure. That's why I'm thinking very carefully about the second game I want to order (on my wife's Amazon account - I got Animal Crossing New Leaf on my account already with the $20 off). There just isn't anything at all that I want to buy right now for $20 off so it pretty much has to be a preorder. I'm leaning towards Shin Megami Tensei IV for 3DS. Yeah, it is overpriced at $50, but Amazon has an exclusive preorder DLC code and that is a game that is likely to hold some value vs. a lot of other potential preorders. So even if I never get around to playing it (which is likely) I could resell/trade it later for something else.
 
[quote name='dorkyden']they have accepted y trade in and i got the TIV in my acct. however i didnt get the $20 promo bonus yet. is that normal?[/QUOTE]It does not show up under the balance. At least, it did/does not for me. Rather, I had to go to the checkout screen with a video game from Amazon (first party), in order for it to show up. Try that, if you have not done so. However, you do not need to necessarily buy something. I did not. Just go to the checkout screen.
 
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