Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Click to expand...
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Whelp. Add me to the list of people who got their God Of War Saga rejected.

After thoroughly checking your item, it was rejected due to the following reasons:

  • Incorrect edition
Click to expand...

Even though the UPC matches, I guess they were expecting the other edition of it. You know, the one that doesn't exist. I got a rep to cover the $20 promo I didn't get because it was rejected, but they're giving me the runaround as to why it was rejected and the trade in value I should've got. I'm just gonna wait to get it back in the mail before I bring it up again. This is the first time I've ever had a problem with the trade in process, or Amazon not helping me out.
 
[quote name='jukkakhan']Whelp. Add me to the list of people who got their God Of War Saga rejected.



Even though the UPC matches, I guess they were expecting the other edition of it. You know, the one that doesn't exist. I got a rep to cover the $20 promo I didn't get because it was rejected, but they're giving me the runaround as to why it was rejected and the trade in value I should've got. I'm just gonna wait to get it back in the mail before I bring it up again. This is the first time I've ever had a problem with the trade in process, or Amazon not helping me out.[/QUOTE]

Did you include the piece of paper that had the codes for the 2 games not on the discs? The process of elimination trying to figure out why they reject your stuff. It could be any small reason for it. If you can't figure out a reason for why it was rejected, the reason is probably that they just didn't want to take it. That's probably why you are getting the runaround. The reasons like "incorrect edition" are just general reasons for rejection.

Or it's probably the same guy checking your trade-in that has a thing against the PS3, and rejects God of War Saga.
 
[quote name='lnknprk']Did you include the piece of paper that had the codes for the 2 games not on the discs? The process of elimination trying to figure out why they reject your stuff. It could be any small reason for it. If you can't figure out a reason for why it was rejected, the reason is probably that they just didn't want to take it. That's probably why you are getting the runaround. The reasons like "incorrect edition" are just general reasons for rejection.

Or it's probably the same guy checking your trade-in that has a thing against the PS3, and rejects God of War Saga.[/QUOTE]

I didn't include it, which I believe was something in common between us who got it rejected. At least their rejection reason gives me a good grounds for appeal.
 
[quote name='jukkakhan']I didn't include it, which I believe was something in common between us who got it rejected. At least their rejection reason gives me a good grounds for appeal.[/QUOTE]

I don't know if I'd call those good grounds, but it's worth a shot.
 
[quote name='lnknprk']I don't know if I'd call those good grounds, but it's worth a shot.[/QUOTE]

I talked about my God of War Saga collection being rejected earlier in this thread and I included the insert that had the code for the downloadable games so that wasn't the reason.

Got my game back yesterday and the case has a chunk missing from it now. Not sure how they managed to do that. It also included the trade in form and had the name Russell written on it. Going to guess he was the guy who inspected the game.

For those who got the game back does it list a persons name on your trade in form?
 
I get this when I try to view my $20 promotion from last month:

Trade in $20, Get $20 Bonus Credit [EXPIRED]

THIS PROMOTION HAS EXPIRED. THIS PAGE IS PROVIDED FOR YOUR INFORMATION ONLY. PLEASE SEE THE FULL TERMS AND CONDITIONS BELOW.
For a limited time, trade in $20 worth of video games, consoles or accessories and get a $20 video games bonus credit in addition to your trade-in value.

How to redeem this offer:
1. Search for your qualifying item using the search below
2. Select the item(s) you'd like to trade
3. Send in your item(s) for processing following the instructions provided
4. If your trade-in is accepted, the promotion will be applied automatically to your purchase of qualifying video games items

Please see the full Terms and Conditions below.


I'm pissed to say the least. I was going to use it today, but it says that it's expired. That is not cool at all.
 
Possible opportunity to get some trade credit:

Nascar Heat 2002 for GBA
$24.90 TIV Good or $17.45 Acceptable
Can buy from AWD with Prime for:
$8.62 Acceptable - 11 in stock
$10.97 Good - 1 in stock
$11.61 Like New - 1 in stock

Note: I am always too afraid of getting banned from Amazon for doing things like this. I doubt it would happen but I am paranoid. Just passing this trade deal along in case anyone else wants to try it or already has a copy of the game.
 
You should go for it. I traded GoW: Ascension for $4 or something like that.:lol:

This would be excellent, but I unfortunately will be moving today, so I can't do it. :(
 
[quote name='aem']Possible opportunity to get some trade credit:

Nascar Heat 2002 for GBA
$24.90 TIV Good or $17.45 Acceptable
Can buy from AWD with Prime for:
$8.62 Acceptable - 11 in stock
$10.97 Good - 1 in stock
$11.61 Like New - 1 in stock

Note: I am always too afraid of getting banned from Amazon for doing things like this. I doubt it would happen but I am paranoid. Just passing this trade deal along in case anyone else wants to try it or already has a copy of the game.[/QUOTE]

Were is TiVo at for 24.90 because it's showing up at Amazon for. 60 cents and not 24.90
 
[quote name='starmask2k3']Were is TiVo at for 24.90 because it's showing up at Amazon for. 60 cents and not 24.90[/QUOTE]

It is almost as if they have an algorithm that adjusts the value down when there is a flood of people submitting trades.
 
[quote name='aem']Possible opportunity to get some trade credit:

Nascar Heat 2002 for GBA
$24.90 TIV Good or $17.45 Acceptable
Can buy from AWD with Prime for:
$8.62 Acceptable - 11 in stock
$10.97 Good - 1 in stock
$11.61 Like New - 1 in stock

Note: I am always too afraid of getting banned from Amazon for doing things like this. I doubt it would happen but I am paranoid. Just passing this trade deal along in case anyone else wants to try it or already has a copy of the game.[/QUOTE]


You don't get banned of submitting/cancelling/not sending in trades. You get banned for problem purchases/trade in values/ calls
 
My two copies of Tomb Raider (PS1) were processed today, and much to my surprise, they were both graded Good--even the copy I sent in with the back slip (with the UPC) removed because it wasn't the GH version. :shock:
 
[quote name='nixmahn']You don't get banned of submitting/cancelling/not sending in trades. You get banned for problem purchases/trade in values/ calls[/QUOTE]

My concern is the buying of two used copies from AWD while locking in two trade ins of that game at the same time... even if it is obviously their fault for posting really high TIVs.
 
[quote name='aem']My concern is the buying of two used copies from AWD while locking in two trade ins of that game at the same time... even if it is obviously their fault for posting really high TIVs.[/QUOTE]

They wouldn't ban you for that though. They'd just reject your trade-in. Have to remember that locking in a trade-in doesn't mean that they will accept it when it gets to them.
 
[quote name='Vigilante']My two copies of Tomb Raider (PS1) were processed today, and much to my surprise, they were both graded Good--even the copy I sent in with the back slip (with the UPC) removed because it wasn't the GH version. :shock:[/QUOTE]nice i just sent in my 2 copies exactly the same way today! hopefully i have the same luck!
 
Copied and posted from a thread I accidently made:

I'm kind of upset with Amazon's trade-in program.
I traded in a bunch of books to Amazon.

Anyway, I sent them another book in PERFECT/LIKE NEW condition, and they apparently returned it with the notice "Unacceptable Edition". What does that mean? If was in awesome condition and I DID check the ISBN of this one.
Click to expand...
 
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[quote name='Liquid Metal']you're, not your

also they're and not their[/QUOTE]

I lose all sense of grammar when I'm upset. Anyway, I deleted that part because it isn't even worth being upset about.
 
[quote name='gpgorbosjr']...[/QUOTE]

Look, we probably won't be able to give you a clear answer. Ask amazon. They have online chat that is perfect for this sort of thing. Online chat

I'd say that they are pretty lenient on condition. I sent in my textbooks last week and they were all approved at the best condition, even with stickers all over them and highlighting in the text. They did take nearly 4 days to be processed though, so I'm with you on that.

 
[quote name='Yamato']....yada yada yada[/QUOTE]

I'm assuming you started posting this before I edited and posted the following, but anyway:

[quote name='gpgorbosjr']I lose all sense of grammar when I'm upset. Anyway, I deleted that part because it isn't even worth being upset about.[/QUOTE]

To answer to your other points. I did some research of my own already, and anybody who asked a similar question was given the answer that Amazon does not process these trade ins. They were told that a 3rd part does it and Amazon does not have much communication with them. Maybe that is wrong, but it is still what lead me to posting the question.

I wasn't complaining about the ISBN thing. I fessed that was my fault, and also spoiler'd it in an attempt to not make a big deal about it. My only (somewhat) complaint is: was the difference between the two ISBN an online pass, and would they still accept the correct ISBN without said pass?
 
[quote name='gpgorbosjr']I'm assuming you started posting this before I edited and posted the following, but anyway:



To answer to your other points. I did some research of my own already, and anybody who asked a similar question was given the answer that Amazon does not process these trade ins. They were told that a 3rd part does it and Amazon does not have much communication with them. Maybe that is wrong, but it is still what lead me to posting the question.

I wasn't complaining about the ISBN thing. I fessed that was my fault, and also spoiler'd it in an attempt to not make a big deal about it. My only (somewhat) complaint is: was the difference between the two ISBN an online pass, and would they still accept the correct ISBN without said pass?[/QUOTE]
I remember seeing a post a little while ago where amazon was able to clarify why a trade-in got rejected. Not sure if they would be able to help you in this case. In the details of your trade in, the only thing they offer is "unacceptable condition"?

As far as the online pass and textbook go, if the listing specifically mentions an online program, like "[Textbook Name] with MyMathLab Access" then you will need the online pass. If it is just a book that happens to have an online pass but doesn't mention it, they will still accept it. I sent in two books that had online passes. One book I didn't even use because the online pass was for an online course (which is what I really needed). They accepted the book even without the pass because the listing didn't specifically mention the pass. The second book I sent in also did not mention an online pass, but had one (I didn't use it, and bought the book used, so it was probably redeemed already anyway). That book was accepted as well.

In short, if your listing mentions MyMathLab access then there is a big difference between that and the other version that you have.

By the way, I went to edit my first response and saw that it was already edited.
 
[quote name='Yamato']I remember seeing a post a little while ago where amazon was able to clarify why a trade-in got rejected. Not sure if they would be able to help you in this case. In the details of your trade in, the only thing they offer is "unacceptable condition"?

As far as the online pass and textbook go, if the listing specifically mentions an online program, like "[Textbook Name] with MyMathLab Access" then you will need the online pass. If it is just a book that happens to have an online pass but doesn't mention it, they will still accept it. I sent in two books that had online passes. One book I didn't even use because the online pass was for an online course (which is what I really needed). They accepted the book even without the pass because the listing didn't specifically mention the pass. The second book I sent in also did not mention an online pass, but had one (I didn't use it, and bought the book used, so it was probably redeemed already anyway). That book was accepted as well.

In short, if your listing mentions MyMathLab access then there is a big difference between that and the other version that you have.

By the way, I went to edit my first response and saw that it was already edited.[/QUOTE]

All it said was "Unacceptable Edition". I have a feeling it might wind up being a not for resale issue. But I did verify the ISBN and also did a quick glance to make sure it looked like a retail book.

I guess I'm just going to wait for it to come back and see if it says Not for Resale anywhere. I got it for free at a trade show of sorts. However, I checked the ISBN of that one and also that it had a bar code.
 
[quote name='gpgorbosjr']All it said was "Unacceptable Edition". I have a feeling it might wind up being a not for resale issue. But I did verify the ISBN and also did a quick glance to make sure it looked like a retail book.

I guess I'm just going to wait for it to come back and see if it says Not for Resale anywhere. I got it for free at a trade show of sorts. However, I checked the ISBN of that one and also that it had a bar code.[/QUOTE]

Oh, edition. Seems weird that they would reject it even when the ISBN numbers matched. Different editions tend to have different ISBNs. I have no idea why they'd say this.
 
In regards to Amazon and text books..
I bought a book from them for the spring semester. Now I'm trading it in..

Should I remove or leave their sticker that is covering the book's barcode and ISBN?
If it were some other sticker I'd remove it no question, but considering its their generated barcode with the title and condition it was sold as... seems like its not a bad idea to remove it? Maybe? :(
 
[quote name='sfabo']In regards to Amazon and text books..
I bought a book from them for the spring semester. Now I'm trading it in..

Should I remove or leave their sticker that is covering the book's barcode and ISBN?
If it were some other sticker I'd remove it no question, but considering its their generated barcode with the title and condition it was sold as... seems like its not a bad idea to remove it? Maybe? :([/QUOTE]

their sticker covers the ISBN? Of course you take it off.
 
[quote name='sfabo']In regards to Amazon and text books..
I bought a book from them for the spring semester. Now I'm trading it in..

Should I remove or leave their sticker that is covering the book's barcode and ISBN?
If it were some other sticker I'd remove it no question, but considering its their generated barcode with the title and condition it was sold as... seems like its not a bad idea to remove it? Maybe? :([/QUOTE]

I've never removed their stickers and haven't had any problems.
 
[quote name='INMATEofARKHAM']You found one too... (amid all of those more fancier versions) Looks like 70 with no loss to shipping and or fees is the way to go.

Thanks all! :)[/QUOTE]

I got my 70 dollars! \\:D/
 
[quote name='perdition(troy']Anyone have one thing from a trade be verified and still have something in as processing from the same trade the next day? Getting a little nervous here.[/QUOTE]

This happened to me a few weeks ago. I sent it two 360 games, and one DS game. Both 360 games were verified and processed, but the DS game never was (was in same box, packaged great, and I even wrote "Nintendo DS game inside - content is small).

I think it was 5 days that passed (other two verified) before I finally used the chat option to explain everything and was credited with the correct amount.
 
Just got accepted for future reference for anyone that is worried. Does amazon have a problem with people carrying high giftcard balances (random but thought a amazon trade thread would be a good place to ask).
 
How long do books take to get processed and verified? I turned in 3 books on Monday and it still says Not yet received. I assume this might take some time, maybe because a lot of people are trading in books?
 
[quote name='jukkakhan']Whelp. Add me to the list of people who got their God Of War Saga rejected.

After thoroughly checking your item, it was rejected due to the following reasons:

  • Incorrect edition
Even though the UPC matches, I guess they were expecting the other edition of it. You know, the one that doesn't exist. I got a rep to cover the $20 promo I didn't get because it was rejected, but they're giving me the runaround as to why it was rejected and the trade in value I should've got. I'm just gonna wait to get it back in the mail before I bring it up again. This is the first time I've ever had a problem with the trade in process, or Amazon not helping me out.[/QUOTE]

Following up on this. Received this back on Monday and called yesterday. There was an Amazon barcode covering the UPC as well as a sticker saying "Incorrect Edition" on the back. On the trade in slip I printed and included, it had the name Taylor on it.

The guy I talked to was very nice and apologetic. He asked me for the UPC of the game and he confirmed there's only one edition in the system (as there should be). So he was unsure why it was rejected. He said it was probably a one off mistake that was made in the warehouse. Seeing as a bunch of CAGs got this particular item rejected, I knew he was wrong, but I didn't bring that up. I told him the name written on my slip, and how the I've never gotten a runaround like this from a trade in. He promised to pass along my feedback and he credited my account $21.05 in promotional value.

TLDR: Amazon's got your back, but don't trade in God Of War Saga because the trade in warehouse doesn't like it.
 
[quote name='perdition(troy']Just got accepted for future reference for anyone that is worried. Does amazon have a problem with people carrying high giftcard balances (random but thought a amazon trade thread would be a good place to ask).[/QUOTE]

No, ,owever, it you ever get your account banned for other reasons, your f'ed and balances are not usuable, or so I've heard.
 
[quote name='perdition(troy']Just got accepted for future reference for anyone that is worried. Does amazon have a problem with people carrying high giftcard balances (random but thought a amazon trade thread would be a good place to ask).[/QUOTE]

At one point a few years ago I had well over $1000 - so I'd say no. Now, if you means 10's of thousands, well, then, I can't help you there. Different people might define a "high gift card balance" in different ways ;).

But people buy Amazon gift cards to give as presents all the time, so you'd have to really stand out with an enormous amount of credit for them to even notice - and even then I'm not sure they'd care as long as you got it legitimately.
 
I just got a duplicate e-mail of a received trade item from more than a week ago.

I don't know what happened. I didn't get duplicate credit.
 
[quote name='nhlducks35']How long do books take to get processed and verified? I turned in 3 books on Monday and it still says Not yet received. I assume this might take some time, maybe because a lot of people are trading in books?[/QUOTE]

I traded some in a few weeks ago and from the moment it arrived at their location to the time I got a gift card, it was exactly one week (arrived on a Monday, reviewed and received a gift card the following Monday). Luckily, I didn't have any rejected and got the full amount, so I was fine with them taking a little longer than usual.
 
[quote name='I OU a Beatn']I traded some in a few weeks ago and from the moment it arrived at their location to the time I got a gift card, it was exactly one week (arrived on a Monday, reviewed and received a gift card the following Monday). Luckily, I didn't have any rejected and got the full amount, so I was fine with them taking a little longer than usual.[/QUOTE]

Like an hour after I posted it went to Processing then Accepted and Verified.
 
I waited almost a month for my step sons vita to go through now it says Verified and Processed expired but no credit WTF I sent it in a few weeks ago with monster hunter, monster hunter went through but my vita expired? are they going to send it back or what happen to it???
 
[quote name='mask.air.raid']I just got a duplicate e-mail of a received trade item from more than a week ago.

I don't know what happened. I didn't get duplicate credit.[/QUOTE]

It is not a duplicate email. You must have items that you didn't tradein on the same order. The second email tell you those items that you didn't tradein expired.
 
[quote name='pedrobeara']I waited almost a month for my step sons vita to go through now it says Verified and Processed expired but no credit WTF I sent it in a few weeks ago with monster hunter, monster hunter went through but my vita expired? are they going to send it back or what happen to it???[/QUOTE]

I talked to CS and they gave me a promo credit for the vita :( he was planning on getting a 3ds xl with the money form the vita but i can't use the promo credit they gave me on it because it's not sold by amazon.....guess i can't really bitch because the promotional credit it better then nothing guess I'll just have to find somethign amazon sells to flip back noram and hopefully not lose out on too much credit so i can get him the 3dsxl
 
What's the maximum credit that you guys have had Amazon reps give you manually?

I'm new to Amazon trading and just wondering what recourse do I have if my trade is rejected?
I sent in like new games for the $30 credit for NBA Street Homecourt & All Pro Football 2K8.

Hope it works.
 
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