Amazon Trade-In FAQ 5.0

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handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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In case anyone cares, I sent an item for one of the mystery non-expiring trades from August last week and it was accepted today. So if you still have some lying around and you can manage to print a new label, might be worth your time. I really wish I would've locked more of that stuff in.
Good to know. Thanks for the printing suggestion as that did work. Sent off (3) packages today for things locked in back in August.
 
So anyone get their Mic accepted yet? They received both of them however the trade in page only says they got one. Am I a bad person if I hope they lost it so I get the "Like New" value that I locked in?
I've had items update quantity received for later in the day before even though they were in the same package.

 
So I'm kind of picky about "New" condition being thrown around when it comes to my purchases. (I don't buy gutted games) So the headset I bought for my nephew has obviously been opened. I chatted up Amazon expecting a couple of bucks back and to my surprise, headsets can't be shipped back because of "Hazardous Material". So they gave me a full refund and let me keep the headset. I love you Amazon you generous silly company.

 
So I sent in an old ass wii console that I had, but it was console only.

They tell me this

  • Console does not power on

Lol it does function but I'm assuming its because I didn't have the accessories.

So they couldn't power it xD

 
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So I sent in an old ass wii console that I had, but it was console only.

They tell me this

  • Console does not power on

Lol it does function but I'm assuming its because I didn't have the accessories.

So they couldn't power it xD
im wondering if thats what they did for all of the wii's sent in without every single piece, since i know mine worked when i sent it and the only thing i didnt include was the game and the steering wheel (since i traded those in long ago) kinda crappy when they say acceptable can be missing the game and accessories.

 
im wondering if thats what they did for all of the wii's sent in without every single piece, since i know mine worked when i sent it and the only thing i didnt include was the game and the steering wheel (since i traded those in long ago) kinda crappy when they say acceptable can be missing the game and accessories.
I think you should be fine

hopefully right :p

 
So anyone get their Mic accepted yet? They received both of them however the trade in page only says they got one. Am I a bad person if I hope they lost it so I get the "Like New" value that I locked in?
I sent in two and both were delivered yesterday but nothing received yet. I will post back if/when they grade them.

 
they'll almost certainly notice. in any event, don't be an ass.
Right. In any case, if the keyboards weren't compatible, I certainly wasn't going to do it. I just thought that since they were all made by Madcatz, they might be compatible with all three. Don't know what I was thinking.

 
Right. In any case, if the keyboards weren't compatible, I certainly wasn't going to do it. I just thought that since they were all made by Madcatz, they might be compatible with all three. Don't know what I was thinking.

Hur dur

no mine was denied because they claimed it didnt work, thats why i tossed out the theory that they were doing that for all without everything being included.
Oh lol yeah that sucks then, I honestly didn't expect it to go through

 
In case anyone cares, I sent an item for one of the mystery non-expiring trades from August last week and it was accepted today. So if you still have some lying around and you can manage to print a new label, might be worth your time. I really wish I would've locked more of that stuff in.
I had one from the first week of August accepted as well recently.

 
So I bought one of those cheap Hyperkin adapters for the X360 Slim. I switched out the Microsoft ones with the dummies and sent them off to Amazon along with two consoles. The other day I tried powering on a working console with one of them and the console wouldn't turn on until I switched it for a genuine. I'm so hoping that the two sent in do work because that was the first time I've seen that happen. If not, I'll have lost out on the crazy trade-in amounts on top of possibly losing the other games.

Since this seems the best place to ask, has anyone ever sent in multiple trade-ins in one box? I did three trade-ins separately for some stupid reason (probably karma for trying to go so hard with the flipping) and rather than do three separate boxes, I just lumped them all into one box (ironically, the game with the lowest value). I called up to let them know what happened and the guy said I would be sent back the items but I'm pretty sure I'll lose the TIVs on those Day One editions of XB1 games since they'll be expired when I send them. Each game had a packing slip wrapped around it with the corresponding trade. Anyone think I'll get lucky?

 
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So I bought one of those cheap Hyperkin adapters for the X360 Slim. I switched out the Microsoft ones with the dummies and sent them off to Amazon along with two consoles. The other day I tried powering on a working console with one of them and the console wouldn't turn on until I switched it for a genuine. I'm so hoping that the two sent in do work because that was the first time I've seen that happen. If not, I'll have lost out on the crazy trade-in amounts on top of possibly losing the other games.

Since this seems the best place to ask, has anyone ever sent in multiple trade-ins in one box? I did three trade-ins separately for some stupid reason (probably karma for trying to go so hard with the flipping) and rather than do three separate boxes, I just lumped them all into one box (ironically, the game with the lowest value). I called up to let them know what happened and the guy said I would be sent back the items but I'm pretty sure I'll lose the TIVs on those Day One editions of XB1 games since they'll be expired when I send them. Each game had a packing slip wrapped around it with the corresponding trade. Anyone think I'll get lucky?
I've done this a bunch of times without problems. There's a good chance you'll be just fine.
 
Just grabbed this from AWD. Anyone think they'll just send me the game. I think so LOL.

http://www.amazon.com/gp/aw/d/B001CMNJOE/ref=redir_mdp_mobile?psc=1&redirect=true&ref_=oh_details_o00_s00_i00
Yes you will just get the game and no microphones. ;)

I saw that and the first thing I thought was Amazon trade in thread. :lol:
I got my package today and of course it only had one mic. :wall: The white one at that. I was hoping for at least the black mic since that's what is shown on the main product page. Back it goes. I don't want to take a chance they reject it due to wrong item based on the color.

 
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fyi amazon accepted my battlefield 4 that i bought from gamestop on black friday. someone here had theirs rejected by amazon and thought it might be because it is not the same upc as amazon sells.  i did it to get the $25 bonus credit to upgrade to xbox one version and the promo credit is sitting in my account.

 
fyi amazon accepted my battlefield 4 that i bought from gamestop on black friday. someone here had theirs rejected by amazon and thought it might be because it is not the same upc as amazon sells. i did it to get the $25 bonus credit to upgrade to xbox one version and the promo credit is sitting in my account.
I think it's because the LE and the vanilla have difference UPC's.

 
Did you lock in one or two? I'd just chance it wont you miss the ship by date?
I locked in two. I was able to snag one tonight at GameStop for $17.99. I'll just send that one in. I paid $50.xx for the bundle. I don't want to take the risk, especially since the best I can do is acceptable which is like $70.xx.

 
I remember when I sent in my psone it got rejected for not powering on. When I got it back it was thrown in a box, had new cosmetic damage and it powered on fine.

 
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the one i sent in was the version with the china rising code. is that the LE?
Yes that is LE. It does indeed have a different UPC. I sent a bunch of my gamestop BF4 LE's to Bestbuy. I'm hoping they don't get rejected, but I think BB trade in online has a little more brains than Amazon one. No idea why you guys still mess with these fools at Amazon and the luck of the draw on accepting.

 
Quick question (and apologies if it's been asked before) -- I was interested in doing the Xbox One trade up promo for Assassins Creed, but when I looked at the page, the trade in value for Assassins Creed was only $11.50 or so (I see its now up to $18.xx). My reading of the top of the page "rules" was that the trade in would be a minimum of $25, and then you get the $25 bonus, making you able to buy the Xbox One version for $9.99 after your $50 credit.  However when I contacted customer support, after the first response which was "yes when you trade in the game you get a bonus $25" I responded and said "no, I'm asking about the line that specifically says "your trade-in value of at least $25"" and their response was that because my trade in was not going to be $25, I did not qualify for the bonus $25. 

So what's the point of the promo?  Really confused. Any help is appreciated.  

Thanks!

 
Thanks. My shipping deadline passed so I locked it again.

Quick question (and apologies if it's been asked before) -- I was interested in doing the Xbox One trade up promo for Assassins Creed, but when I looked at the page, the trade in value for Assassins Creed was only $11.50 or so (I see its now up to $18.xx). My reading of the top of the page "rules" was that the trade in would be a minimum of $25, and then you get the $25 bonus, making you able to buy the Xbox One version for $9.99 after your $50 credit. However when I contacted customer support, after the first response which was "yes when you trade in the game you get a bonus $25" I responded and said "no, I'm asking about the line that specifically says "your trade-in value of at least $25"" and their response was that because my trade in was not going to be $25, I did not qualify for the bonus $25.

So what's the point of the promo? Really confused. Any help is appreciated.

Thanks!
"Until December 31, 2013 or while supplies last, trade in a select Xbox 360 game and get a $25 bonus credit toward the same title on Xbox One in addition to your trade-in value of at least $25."

Your trade-in value of at least $25 gets a $25 bonus credit on the same title on Xbox One.

 
My Capcom Triple Packs (Platinum Hits that I got and not the actual pack) was rejected for acceptable b/c it was the incorrect item. I knew the chances for that happening but didn't think it would since it was traded as acceptable. Oh well, going to trade these into Gamestop and get some game and than sell that to make my money back.

 
So I sent in a bunch of stuff on Dec 5th. Everything was processed except my copy of Madden 25. Is anyone else's trade up games taking more than a week? It's actually getting a little insane. I even sent in another game a few days later that was accepted and processed the same day as everything else.

If I would have known it was going to be this big of a headache, I would have just kept it for 360 :\

 
I am brushing up against the 7 day limit to ship with one trade in item, and I am trying to figure out a way around it. It will still most likely be accepted if I send it a few days late right? I remember someone talking about a printing trick, can someone please explain that to me? Thanks

 
Yes. The max time limit for them to receive it is 30 days from the submittal.

If you open the printing slip for an ongoing trade in, in the URL it should have something like TRN then the trade in number. If you copy the the ID number for the trade in that's late you can put that in the URL in place of the other. There's a more detailed (and better) explanation in the OP.

Or, you can just save the printing slip as a pdf right after you submit the trade in like I usually do for future reference.
 
Well, I sent in AC4 and NFS, and it is saying that they haven't been received yet; however, when I checked the tracking information, it said they were delivered on 12/13 (Friday at 11 AM).. Is there a reason why they say they haven't received it yet? 

 
Yes. The max time limit for them to receive it is 30 days from the submittal.

If you open the printing slip for an ongoing trade in, in the URL it should have something like TRN then the trade in number. If you copy the the ID number for the trade in that's late you can put that in the URL in place of the other. There's a more detailed (and better) explanation in the OP.

Or, you can just save the printing slip as a pdf right after you submit the trade in like I usually do for future reference.
25 days maximum. They're also cutting some at 20.
 
Thanks. My shipping deadline passed so I locked it again.

"Until December 31, 2013 or while supplies last, trade in a select Xbox 360 game and get a $25 bonus credit toward the same title on Xbox One in addition to your trade-in value of at least $25."

Your trade-in value of at least $25 gets a $25 bonus credit on the same title on Xbox One.
In order for this to work did I have to purchase the 360 game from Amazon? Nevermind the answer is on the page. Looks like I could get $45 for Battlefield 4... that might be worth it.

 
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My shipping deadline passed today and I just received an email from Amazon that says 

Dear Lamar,

We are still awaiting the arrival of your 1-item trade-in that was submitted on 12/8/2013, so we are unable to credit an Amazon.com Gift Card in the amount of $241.45 to your Amazon.com account.

If I ship it tomorrow will it be accepted?

 
My shipping deadline passed today and I just received an email from Amazon that says

Dear Lamar,

We are still awaiting the arrival of your 1-item trade-in that was submitted on 12/8/2013, so we are unable to credit an Amazon.com Gift Card in the amount of $241.45 to your Amazon.com account.

If I ship it tomorrow will it be accepted?
yeah

 
Did yours get accepted already? I got 2 with the game I might pick up another for my boyfriends account to get more money.
i sent them a brand new keyboard only that i picked up locally and had it graded as acceptable last week.

 
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