Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Where are those people who were telling me I was wrong for sending in the Mario Kart Wii bundle without the game? Now that there's confirmation that bundles that don't include the game are being accepted, they don't say anything, right? Ridiculous.

 
I sent in a Uncharted 3 PS3 bundle that was suppose to have 1year of PS Plus but I didn't include the PS Plus and it still got accepted as like new.
 
Zolor23 said:
Where are those people who were telling me I was wrong for sending in the Mario Kart Wii bundle without the game? Now that there's confirmation that bundles that don't include the game are being accepted, they don't say anything, right? Ridiculous.
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There is a difference between an accessory bundle, and a CONSOLE bundle. I imagine they are a bit less strict of the one being acceptabed.

 
AzureFlame said:
Has this ever happened to anyone before? A trade gets expired, and then a week later, becomes accepted? Here's the full story.

I locked in two kinects about a week before Black Friday when the TiV was $66.xx. Then I bought them on BF. I shipped them a week later due to the fact that I was busy and couldn't ever make it to UPS in time. One got there about 20 days after I locked them in ( about 5-6 days after I shipped it) and started Processing. The other also got there on the same day but was as Not Delivered.

They both expired at around the 25 day mark. For a week now, I've seen them sitting as Expired. Now, when I look at it, it says Accepted as acceptable condition. I check my gift card balance and I see that I received the credit for them. I have most certainly not been trading to Amazon for long, but this seems like a super rare occurence. I'm thrilled that they were accepted, but I still wonder why.
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You know, I tl;dr as much as the next lazy guy, but this is not a lot of reading.

 
HydroX said:
The problem is that most people are self-entitled pricks and would rather submit something as like new even though it should be acceptable (at best), then cry, bitch and moan to CS (knowing they will give in) when it's downgraded properly.

The people who send in new/sealed merch and get downgraded have justified cause, but the rest can GFO. They will ruin it for everyone.
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Deep breaths. Gotta calm down.

I haven't seen anyone complain about an item being downgraded to acceptable that should be downgraded.

A few people complain that barebone systems and the such aren't accepted, but at the same time Amazon's official guidelines make it sound like they should. Even then, most people who get a barebones systems rejected don't make a big deal and are just happy that something else squeaked through somewhere else.

 
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^ I'm fine, broham. That's just how I talk. ;)

I ended up using my 360 mic credit on a shiny new BF PS3 bundle for about $60 out of pocket. Also got an extra 360 mic and Lips: The Hits (or whatever) for my fiance out of the deal. I'd call that a victory.
 
Hemi said:
? Don't know what your saying, that is the page for the ultimate edition (aka the GOTY edition with the characters and DLC and such)
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The picture does show the regular edition, and the title of the listing ends in "PlayStation 3 Standard Edition"

 
Zolor23 said:
The picture does show the regular edition, and the title of the listing ends in "PlayStation 3 Standard Edition"
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The UK standard edition picture that is, you realize anyone can upload pictures to amazon.

Plus the 360 one does as well, as does the PS4 and the Vita standard edition, they all say "standard edition".
Cmon, you guys are better than this, just because ONE of the options shows a incorrect picture, it gets called a rogue listing?

 
Nice credit mover from Best Buy to Amazon.  Great for those who have locked in values of Forza Motorsport 5 Day One Edition.  I have 2 locked in previously at $50.57, but it currently trades in at $46.23.  So based on the current value:

Use Best Buy's Buy 2 Select Games + $25 Gift Card Promotion

Purchase 2 Copies of Forza 5 Day One 360 here and manually add the $25 Gift Card here and the gift card should be free.  This deal assumes you have GCU (20% discount).

Numbers based on current values:

Cost: 39.99 x2  = $80 (plus tax)

Receive: $92.46 Amazon Credit + $25 Best Buy Credit

(Prior locked in value: $101.14 Amazon + $25 Best Buy)

Merry Christmas!

Edit: Also, I ordered 2 x Forza 5 Day One a few days ago and was able to Price Match the $25 Best Buy gift card on that order.

 
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Zolor23 said:
The picture does show the regular edition, and the title of the listing ends in "PlayStation 3 Standard Edition"
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All of the Ultimate Edition listings on Amazon say 'Standard Edition' after them, maybe just in case they dropped a special edition out of thin air? Who knows.

 
backseatdog said:
Nice credit mover from Best Buy to Amazon. Great for those who have locked in values of Forza Motorsport 5 Day One Edition. I have 2 locked in previously at $50.57, but it currently trades in at $46.23. So based on the current value:

Use Best Buy's Buy 2 Select Games + $25 Gift Card Promotion

Purchase 2 Copies of Forza 5 Day One 360 here and manually add the $25 Gift Card here and the gift card should be free. This deal assumes you have GCU (20% discount).

Numbers based on current values:

Cost: 39.99 x2 = $80 (plus tax)

Receive: $92.46 Amazon Credit + $25 Best Buy Credit

(Prior locked in value: $101.14 Amazon + $25 Best Buy)

Merry Christmas!

Edit: Also, I ordered 2 x Forza 5 Day One a few days ago and was able to Price Match the $25 Best Buy gift card on that order.
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Thanks for this--I had one locked in at $50.57 from a few days ago, locked in another at $46.23, and snagged the two copies + GC thanks to GCU. :D

Oh, and Merry Christmas, everybody! :D/

 
The SKU's on Best Buy are different for the Day One and standard editions but since it's being fulfilled online is there a chance the warehouse guy can screw up the wrong edition?  Finding the Day One's even used at my local Gamestops have been hard to do.  Just food for thought since you may need to return the item and with the bundle gift card, Best Buy has been super strict about bundled returns in the past.

 
Donut2922 said:
The SKU's on Best Buy are different for the Day One and standard editions but since it's being fulfilled online is there a chance the warehouse guy can screw up the wrong edition? Finding the Day One's even used at my local Gamestops have been hard to do. Just food for thought since you may need to return the item and with the bundle gift card, Best Buy has been super strict about bundled returns in the past.
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Eh, if that's what it comes to, I won't mind returning the whole lot of them.

And I would think (read: hope/pray) that following the SKUs is done more carefully/thoroughly for online orders compared to store pickup orders, when employees might just pick a different game to avoid notifying a customer that they failed to find the actual game.

 
Donut2922 said:
The SKU's on Best Buy are different for the Day One and standard editions but since it's being fulfilled online is there a chance the warehouse guy can screw up the wrong edition? Finding the Day One's even used at my local Gamestops have been hard to do. Just food for thought since you may need to return the item and with the bundle gift card, Best Buy has been super strict about bundled returns in the past.
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My online order for the Day One's ended up just fine.

 
Just checked again and noticed that one of the two keyboards was graded as Like New.  I only sent in the Keyboard for both.  I was expecting two acceptable but I'll take a Like New.

 
My trade-in of Pokemon Y that I got during the Toys R US $20 sale cleared today. Used the $10 to get GTA V for PS3 for $29.99. Very happy right now. 

 
Amazon matched GameStop's Tearaway price again. Heads up for those who got the $10 promo for "Best of 2013," I just ordered Tearway for $9.99 + tax using the promo. It's in the listing for the game sold by Amazon but "Temporarily Out of Stock."

 
My microphones--for which I paid $19 after tax on each--were accepted, too (1 black, 1 white) at the $70.11 Acceptable value. I'm glad some of you were able to get in on that. :D

 
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Vigilante said:
My microphones--for which I paid $19 after tax on each--were accepted, too (1 black, 1 white) at the $70.11 Acceptable value. I'm glad some of you were able to get in on that. :D
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What microphones are you guys talking about? Need to move some bby credit to amz and gs.

 
theMixxer said:
Amazon matched GameStop's Tearaway price again. Heads up for those who got the $10 promo for "Best of 2013," I just ordered Tearway for $9.99 + tax using the promo. It's in the listing for the game sold by Amazon but "Temporarily Out of Stock."
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This is why I made sure to send stuff in for that promo. Really hope they get it processed here soon. Really odd that I shipped two things to them at once but they've somehow gotten seperated en route?

 
had to chat to get my $21.60 credit for the Modern Warfare 3 that has been sitting in "Processing" for over 2 weeks now.  Pretty sure it is at the bottom of the pile of a warehouse worker who got fired.  3rd time in the last couple months I've had to chat about a trade-in...ugh.

 
Just a reminder that if you haven't used your $30 Dualshock 4 extra trade-in credit / promo, it expires at the end of the month (next Tuesday will be the last day).

 
ragingst0rm6 said:
Just a reminder that if you haven't used your $30 Dualshock 4 extra trade-in credit / promo, it expires at the end of the month (next Tuesday will be the last day).
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DS4 works on PC and PS3 with MIcro USB only correct?

I want one for my pS3 but cords are....stupid when it should be wireless.

 
Gedemer said:
DS4 works on PC and PS3 with MIcro USB only correct?

I want one for my pS3 but cords are....stupid when it should be wireless.
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Yea, Micro USB cable required. (for PC I think you may need to look around for how to make it function correctly)

PS3 games compatible with DS4 (from Reddit)

I don't think the DS4 controller comes with a Micro USB cable in the box (which sucks, since now I need to find one)

 
AzureFlame said:
Has this ever happened to anyone before? A trade gets expired, and then a week later, becomes accepted? Here's the full story.

I locked in two kinects about a week before Black Friday when the TiV was $66.xx. Then I bought them on BF. I shipped them a week later due to the fact that I was busy and couldn't ever make it to UPS in time. One got there about 20 days after I locked them in ( about 5-6 days after I shipped it) and started Processing. The other also got there on the same day but was as Not Delivered. They both expired at around the 25 day mark. For a week now, I've seen them sitting as Expired. Now, when I look at it, it says Accepted as acceptable condition. I check my gift card balance and I see that I received the credit for them. I have most certainly not been trading to Amazon for long, but this seems like a super rare occurence. I'm thrilled that they were accepted, but I still wonder why.
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I had the same thing happen with the same items, just a different elapsed time between expired and accepted. I think it was about two days.

 
How many weeks has it been since a good flip to Amazon? I'm getting flipping withdrawl.

Kojubat said:
I had the same thing happen with the same items, just a different elapsed time between expired and accepted. I think it was about two days.
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That so? I see. Are you sure it was only two days? Mine expired around the 15th, and it said I got the money on December 16th, but I know it was much later than that so it might have been a little longer for you as well.

 
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AzureFlame said:
That so? I see. Are you sure it was only two days? Mine expired around the 15th, and it said I got the money on December 16th, but I know it was much later than that so it might have been a little longer for you as well.
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I pulled up my emails, and looks like I misremembered in the other direction - was 23 & 1/2 hours between emails. The first on the 16th saying expired, the second on the 17th saying accepted in Good condition.

They were both separate trade transactions as well.

 
Hemi said:
The UK standard edition picture that is, you realize anyone can upload pictures to amazon.

Plus the 360 one does as well, as does the PS4 and the Vita standard edition, they all say "standard edition".
Cmon, you guys are better than this, just because ONE of the options shows a incorrect picture, it gets called a rogue listing?
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Yeah, I see now that it's just one errant picture that makes it seem like it might be the regular one. And it does have Standard Edition in the title. But i suppose it is just for the Ultimate Edition.

Kojubat said:
I pulled up my emails, and looks like I misremembered in the other direction - was 23 & 1/2 hours between emails. The first on the 16th saying expired, the second on the 17th saying accepted in Good condition.

They were both separate trade transactions as well.
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I see. They send me so many emails regarding my trades that I just have them all sent to Junk now.

 
I had been reading about huge delays in processing but they actually processed my stuff pretty quickly this time. It was so quick I hadn't even bothered checking to see if it was delivered yet and I got the email about them accepting them yesterday. Of course I mailed it 2 weeks ago. But once Amazon (or NorAm or whoever it is now) got it they actually processed the games pretty quickly.

I mailed it on Dec. 13th. Typical UPS slowness meant they delivered on the 23rd. But given that I figured the NorAm processors would be off the 24th and 25th I was very surprised they got to mine plus any backlog that built up by the 27th.

That was my first trade to Amazon since I scrounged something up for the Dualshock 4 deal. I've kind of given up on Amazon trade-ins and reverted back to just buying Kindle cards directly with my Gamestop credit. And even that would be running low if I hadn't traded a couple of phones in to Gamestop a week ago.
 
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Well, Amazon lost my textbooks that I sent in and had to give me promotional credit. Pretty sure I can't use that on anything used or from AWD.

Does anyone know of a way to check promotional credit? Aside from adding stuff to the cart, anyway.

 
Yamato said:
Well, Amazon lost my textbooks that I sent in and had to give me promotional credit. Pretty sure I can't use that on anything used or from AWD.

Does anyone know of a way to check promotional credit? Aside from adding stuff to the cart, anyway.
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Go to any MP3 Album page (i.e., where you can download individual tracks). On the right side, under the "Buy MP3 Album" and "Buy CD Album" buttons, there's an option to "Redeem a gift card or promotion code & view balance"; click that and you should see the promo credit value.

If your promo credit is branded "Amazon MP3" instead of "Promotional Credit", don't panic--I saw that same thing when checking my promo credit balance, but I tried a test transaction and the promo credit applied despite it being labeled otherwise.

 
Vigilante said:
Go to any MP3 Album page (i.e., where you can download individual tracks). On the right side, under the "Buy MP3 Album" and "Buy CD Album" buttons, there's an option to "Redeem a gift card or promotion code & view balance"; click that and you should see the promo credit value.

If your promo credit is branded "Amazon MP3" instead of "Promotional Credit", don't panic--I saw that same thing when checking my promo credit balance, but I tried a test transaction and the promo credit applied despite it being labeled otherwise.
Click to expand...
Thank you! Everything was exactly as you said.

 
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