rbanke
CAGiversary!
So I traded in my PSP Go which had a like new value of 94.75. My unit was in like new condition. In fact it had only been played while sitting at my desk and only a few times over the past 12 months. When I bought this psp, I kept the box along with everything that comes with it, even the twist ties and plastic bags (hell even the tape on those bags). When I sent this to Amazon, it was in brand new condition.
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Fast forward to today, I see that they have received my trade-in, but am shocked to see they have decided to only give me 28 dollars. The reason listed:
You had specified the condition of your item as Like New. Upon inspection, the condition of your item was determined to be Acceptable due to the following reasons:
Original packaging missing
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There was absolutely NOTHING missing from this package. I even watched an unboxing to make sure all the items were placed back in the box like it came from the factory. With exception to the OEM seal being cut, there was nothing to tell you this was not brand new.
The amazing thing about this is not only did they say it isn't like new, they didn't even drop it to 'Good' which was $80. They dropped it straight to acceptable for 28 bucks.
Currently I'm on hold with their support but this guy doesn't seem to know anything about trade ins and has been telling me that they reduced the price because it's missing packaging...
sigh.
Has anyone been through this before?
-------------
Fast forward to today, I see that they have received my trade-in, but am shocked to see they have decided to only give me 28 dollars. The reason listed:
You had specified the condition of your item as Like New. Upon inspection, the condition of your item was determined to be Acceptable due to the following reasons:
Original packaging missing
-------------
There was absolutely NOTHING missing from this package. I even watched an unboxing to make sure all the items were placed back in the box like it came from the factory. With exception to the OEM seal being cut, there was nothing to tell you this was not brand new.
The amazing thing about this is not only did they say it isn't like new, they didn't even drop it to 'Good' which was $80. They dropped it straight to acceptable for 28 bucks.
Currently I'm on hold with their support but this guy doesn't seem to know anything about trade ins and has been telling me that they reduced the price because it's missing packaging...
sigh.
Has anyone been through this before?