JediKiller24
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Have an unusual situation that I've not run into before, and wondered if anyone had some insight. It sounds like a scam to me, but contacting Ebay support got me nowhere. So thought I'd ask if anyone had a similar experience.
I received a message through Ebay from a member (Strange ebay name too, it's 'member#####' where the '#' are actual numbers) on the 17th, saying 'I bought this item, FAST SHIPPING! BUT NO PLUG! can you help?' The thing is, there was no reference to any item number. I have a lot of items listed, and have recently sold a bunch of items, 3 of which were electrical, and I'm sure all 3 had plugs when they were shipped. At the top of the message, Ebay tells you your history with that member, and it says they have not bid on anything from me in the last 90 days (nor I them). Confused, I wrote back on the 17th saying I didn't know what they were talking about, and could they please reference an item #. I got a response to the affect 'sorry about that, I'll send you another email with the item #/listing' (why didn't she just do it right then?) So I don't hear anything else until today. Today the message says 'I bought this item, shipped it to a friend for her birthday. It was missing the plug! can you help?' again, no item #, and again from an account that has not bought anything from me. Interestingly enough, the account has a 100% positive feedback with over 1000 ratings.
It was at this point that I suspect a scam and called eBay support, however, they said it sounded like a confused customer, and perhaps they thought I was customer support, and if I hear back, I should direct the person to eBay support. dude from Ebay was not at all helpful, imo.
Anyway, was just looking for anyone's thoughts or input on this. Has anyone had a similar situation, or heard of such a thing? Thanks in advance...
I received a message through Ebay from a member (Strange ebay name too, it's 'member#####' where the '#' are actual numbers) on the 17th, saying 'I bought this item, FAST SHIPPING! BUT NO PLUG! can you help?' The thing is, there was no reference to any item number. I have a lot of items listed, and have recently sold a bunch of items, 3 of which were electrical, and I'm sure all 3 had plugs when they were shipped. At the top of the message, Ebay tells you your history with that member, and it says they have not bid on anything from me in the last 90 days (nor I them). Confused, I wrote back on the 17th saying I didn't know what they were talking about, and could they please reference an item #. I got a response to the affect 'sorry about that, I'll send you another email with the item #/listing' (why didn't she just do it right then?) So I don't hear anything else until today. Today the message says 'I bought this item, shipped it to a friend for her birthday. It was missing the plug! can you help?' again, no item #, and again from an account that has not bought anything from me. Interestingly enough, the account has a 100% positive feedback with over 1000 ratings.
It was at this point that I suspect a scam and called eBay support, however, they said it sounded like a confused customer, and perhaps they thought I was customer support, and if I hear back, I should direct the person to eBay support. dude from Ebay was not at all helpful, imo.
Anyway, was just looking for anyone's thoughts or input on this. Has anyone had a similar situation, or heard of such a thing? Thanks in advance...