I ordered an item from CC's web site, for in-store pickup, and when I got there they couldn't find the item. Don't know if it was a glitch or just employees not being able to locate it, but I got a $24 gift card for the hassle. It was on my way home, so I didn't waste any gas driving there, thank goodness. I'm thinking about picking up the Simpsons Movie BD, which is $29.99 there. Would work out to $8.09 out of pocket after using the gift card.