Yeah, don't buy any address labels from them, they seem to be getting the harshest negatives.
40 negs Vs. 2,330 positives in 6 months is just fine by me. 98.6% overall positive rating.
Quite a few people complained about the shipping time, one box was damaged, and one person said "not kraft brand". Most of the bubble-mailer complaints are for #000 sized being thin/flimsy.
I'd say expect 3 weeks to receive them and you'll be happy.