I used to get those 10% off coupons in the mail around every holiday last year. Now they don't send me jack. Maybe they found out I'm a devil customer. I actually called to find out why I don't coupons anymore and the CSR told me that those coupons are sent out through the marketing department and that they are SOLELY based on how much you within the year. Any help would be appreciated. My wife and I are looking to buy a washer and dryer and 10% would come in handy. Thanks.