Band Hero PS2 Super Bundle - $50 @ Sears.com - Free Ship to Store

[quote name='CheapLikeAFox']I've had the worst customer service experience of my life with sears online.[/QUOTE]

As a sears associate, I've had to handle online gaffs twice today. The most I've gotten from them to smooth over the experience was 10% off a $100 order.
 
[quote name='Byakurai']As a sears associate, I've had to handle online gaffs twice today. The most I've gotten from them to smooth over the experience was 10% off a $100 order.[/QUOTE]


For mine I had to resort to disputing the charge with my CC. Sears.com sent me someone elses order complete with their packing slip/receipt (person in another state). They told me to return in store and the store manager basically said he could not refund me without me returning the item I ordered (which I never received). Then they got on the phone with a customer service rep who told me and them to take the wrong item and they would refund me my money through the CS rep. They refused to give me a receipt/acknowledgement of this or give me back the wrong item after I didn't feel good about just taking their word for it. If I didn't know I had a good CC behind me I might have called the cops on them but it wasn't worth the hassle.

Sure enough they never refunded me my money and didn't have any record of the call when I was in store so I had to do the chargeback.
 
Be aware that the PS2 version of the game is a drink coaster.

The load times are absolutely terrible for the PS2, especially in the customization and character creation portions of the game. For literally every item you try and customize, you must wait for disc access. Want to change your hair color? Access disk. What to change your body style? Access disk.

Grab it for the instruments if you need them, but don't expect to be able to use the disc.
 
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