[quote name='CloakBass']Well, I called into the store after school today so I could get in touch with the manager and get his name. Turns out they have several of these "managers" and no one was able to help me find who I was looking for. Either that or they were trying to pull the wool over my eyes. I think what I'll do is go into the actual store and just look around for that cashier or manager, ask their names and leave. Without their names, I doubt I'll be able to inflict any lasting damage.[/QUOTE]
Ya know, I'd hate to tell you this, but if you havne't made a move yet, you're not going to inflict any lasting damage. Within 48 hours of so of the incidient would've been fine, but whining now will just look like sour grapes.
If you must call- Ask if the Store Manager is in. Not just 'gimme the manage', that'll net you whatever dept. guy is there that day, and you want the one in charge of the whole store.
Don't bother with names, it won't help you now anyway. Just give a date/time and explain you were harassed for using a coupon you didn't realize was no good (Don't bother with a complex story, if they ask a friend gave it to you and you don't know where he got it.)
The best that'll happen now is the manager'll get a 'talkin' to.' And that's it.
And, may I second the 'don't pay with coin rolls' bit? See, cashiers, they often don't care what policies you're breaking as long as you go away quickly. The cashier put in your coupon becuase he didn't care, and you've been fine if it weren't for those coin rolls. No one wants to deal with coin rolls, so called the Manager knowing you'd get shot down and he wouldn't have to take the rolls.
When bending the rules on deals- ah hell, just in general- Checkout Speed is ALWAYS your friend. Think ahead, and don't get in line unless you're totally ready.