Items may be returned by taking them to an EB Games/GameStop store location in the United States. Items returned to an EB Games/GameStop store location must be accompanied by the original packing list.
Yes, I returned a game that was cracked down the middle from their website.
The piss ant manager could not figure out how to do it even though he had a manual.
I bought them for 25% off but he could not figure out how to return them correctly so he just gave me full value for the games on a card. I ended up gettig half my order and shipping for free.