I just wish sony would help with issues that are tied to PSN account names. Back when they merged the PSU with PSN names, I could not get my password to work on my PSU account, and nobody on the forums would help me (the password reset would not work either as it would not send anything to my email address, even though I know for a fact the address was one that I checked regularly). So I made a temp account since I was warned that bypassing the PSU merge would have me lose all that info. Well I forgot about it being a temp account and purchased two PSOne classics on the new account. When I remembered I tried to get my old password to work again, and still nothing would happen. No email sent or anything. Finally though I got someone to reset my password. Of course when I go to sign in, the PSU merge is no longer available (even though I never got a single email saying that it was only a short term thing to merge the PSU account), and I was told that there is nothing they could do. To make matters worse, I couldn't get the PSOne classics moved to the new account, even though it was their own damn fault that I had to use the account in the first place. So my 10+ years of being a PSU member and 7+ years of being a GAP member was down the drain. yay sony
P.S. You may be wondering why I think I had the email address correct. Well, when they finally got around to resetting my password, they said they would send it to the email address on file. Sure enough it was the email address I thought it was.