I ordered Crackdown for the Xbox 360 last week, and just received a USED copy of the game. I did not order a used copy, and nowhere on the product's description did it say the copy was used. In fact I just double checked, and it explicitly says it's new on the search results page.
I want to know what I need to do to get a refund, hopefully including the shipping cost, since I did not get what I ordered.
Thanks!